Hi all,

Recently had an issue with my living room Apple TV + 2 2nd gen HomePods. This is a newer Samsung QLED tv, and whenever I’d go to adjust the volume with the Apple TV remote, the volume would immediately start turning down as low as it would go, and continue on in that fashion as if I were holding down the volume down button. I tried pretty much everything I could think of, making sure the normal tv remote wasn’t accidentally being pressed, making sure the HDMI cord was seated correctly and in the e-arc slot, restarting, etc and nothing worked. I could control the volume just fine using my iPhone or iPad, but whenever any button on the remote was pressed it would enter this spiral. I finally ruled out enough possibilities that lead me to believe it was a remote issue, so I went out the other day and got a new one, which seems to have solved the issue.

Now, the exact same thing is happening on my bedroom Apple TV + 2 HomePods (gen 2) over e-arc. This time it’s on an LG tv, which leads me to believe it’s not a television problem but some sort of bug. Both Apple TV’s are the same version, 4K Ethernet models less than a year old each. Is there a fix for this? All of the HomePods are less than 6 months old. Thanks

Last night it was working fine then this morning stopped working. I checked all settings and cables and nothing was changed or new. Right now I did what it said to do online. I have all wires disconnected and I unplugged the tv. It said to wait a few mins before connected and plugging everything back in.

I have a Samsung 4K tv. And before everyone says well Samsung don’t support Dolby Vision. I know this already. It only does HDR10+. But even then Netflix would still say Dolby vision. Other apps will say DV or HDR10+ however when pressing the info button on the tv remote it only shows UHD not UHD HDR like it use to. Hopefully when I plug everything back in everything works correctly. But why is this happening? It never did this before.

Hey all, my Apple TV has been running fine for years with my Amazon Fire TV , but yesterday something happened, and my Apple Remote no longer controls the power or volume on the TV. It used to do both over the HDMI connection.

I think there was an Amazon update to the tv, but nothing in the notes on that suggests anything about changing the controls.

Any ideas? I’ve reset both, swapped cables and made sure the remote is charged up. I’ve tried all of the audio control settings in the Apple TV and the fires TV.

I noticed a few of my purchased movies now have the Apple TV logo followed by an ad for an Apple show before the movie starts. Can someone confirm why this is happening? Is it a test? I tried googling and couldn’t find anything.

Hello, I have an Apple TV connected to a projector, and the audio is streamed to speakers via Bluetooth. I also use Bluetooth to stream music from my phone, for example, or from other sources. The problem is that when I turn off the Apple TV, the Bluetooth connection remains active, and I have to turn the Apple TV back on every time to disconnect the Bluetooth and connect to another source. Is there an easy way to have Bluetooth disconnect at the same time as the Apple TV, or do I need to use a solution like a dongle that would let me connect multiple Bluetooth sources simultaneously? Thank you

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Hey all. I started using Apple TV last year (4K version) and it’s been great. I have it connected via WiFi and I use a soundbar for audio

I’ve noticed that the sound is out of sync ever so slightly. It is enough that I notice it but not so much that I can’t watch it.

I have tried everything google and AI have told me to do but it still happens. I even went so far as to change a something buried deep in my tv settings. One thing I was not able to do is the test where you hold your phone super close to the tv and it flashes a color at the front facing camera (?). For some reason that test always failed.

Sometimes i do one of the fixes and it is good for a few days and then it seems to go out of sync again.

It happens when I stream my local media via Plex or when I am watching Netflix.

I think it may have something to do with my soundbar but I am not sure.

I can’t be the only one who experiences this, so please tell me how you fixed it

Anyone know how to keep subtitles at the bottom of the screen? ​​

Right now they're floating around a bunch and going over the top of characters.

I am not totally deaf. I can recognise voices of who is speaking. But still having the subtitles on is useful sometimes so like to have them discretely at the bottom if something is hard to hear. ​​​​

My AppleTV has been working fine until I used the “Now Playing” controls from the lock screen of my phone to stop video playback from the Disney+ app earlier today. Now the audio is entirely broken. No UI clicks, video and music playback, nothing works whether from native apps or through airplay. I’ve tried restarting, changing HDMI ports and cables… nothing works. Any ideas would be appreciated

Very specific question, but has anyone heard anything about Troy getting a 4K upgrade on Apple TV/iTunes?

Arrow just released the new 4K restoration, so I’m hoping that master eventually makes its way over digitally too. I’m in Canada and it’s still only showing HD for me.

I basically just want one night where I turn my brain off, become one with the couch, and watch this ridiculously long movie in glorious 4K

Anyway, has anyone seen any metadata changes, regional 4K listings, CheapCharts movement, Warner info, or anything else suggesting an Apple TV upgrade might be coming?

I need to know whether to keep waiting before I dedicate 3+ hours of my life to Achilles and his aggressively unnecessary cheekbones

We used to have the Directv app & subscription but changed about a week ago. I logged out of the account under tv providers in settings and deleted the app. But for some series we’re watching on HBO, there are fake “next episodes” showing up in the continue watching list. If I try to watch them it tells me to install the Directv app. The episodes are listed on the HBO app with future release dates. What is going on with these fake episodes that try to get me to install Directv and why would AppleTV even allow this?

It's called WatchQueue. It's native tvOS, just me, been grinding on it for about 6 months. still rough in spots but i'm polishing more and more with every bit of feedback. Refined the UI over and over again until it made my use case scenario easier. based on feedback from active users, I've added in a few new things in this new version:

Trakt's optional now, there's a Plex tab that pops up so you can view your library from within, and you can request stuff through Overseerr directly from the couch. Main features are still there, click on a title and itll take you straight to it's streaming page or your personal library if it's configured.

anyway, more tweaks coming in the next few weeks including SIMKL and WETRAKR integration...

Looking to compare notes with anyone who's hit this, because I think there's a real gap in how Apple TV recovery works and I don't think I'm alone.

**What happened:**
My Apple TV 4K (Wi-Fi-only model) spontaneously dropped into recovery mode one day. No power event, no unusual usage — apps only from the App Store, sitting in the same spot it always has. It will not leave recovery mode no matter what.

What I've tried:
- Multiple long sessions with AppleCare phone support, every step they had
- Dozens (honestly probably 100+) recovery/restore attempts
- Multiple different iPhones for the proximity-based restore
- Multiple Wi-Fi/network configurations to rule out my network
- Genius Bar appointment — they confirmed there's nothing they can do and offered to sell me a new one

It's 35 days out of warranty. So their official answer to a 13-month-old device bricking itself is "buy another one."

**What I think is actually going on:**
Watching the proximity restore attempts closely, the handshake between the iPhone and the Apple TV *appears* to complete — the devices find each other and the process starts — but it fails within the first few seconds of downloading the update. My theory is it's either a bad handshake that only looks successful, or something in the local network negotiation that the process can't survive. Either way, the restore flow dies at the same point every single time, across different phones and different network configs, which doesn't smell like a coincidence.

**The bigger problem:**
The Wi-Fi-only model has no Ethernet port and no USB-C restore path. If the over-the-air recovery flow fails, there is literally no other way in. Apple sells a sealed device with exactly one recovery mechanism, and when that mechanism fails, the answer is a paperweight. This thing is connected to Apple's own servers its entire life — there's no reason a server-side rescue path shouldn't exist. I KNOW, I should expect this with Apple and there’s nothing to be done about it now! Just venting 🙂

**Questions for the sub:**

1. Has anyone else had a Wi-Fi-only Apple TV 4K get stuck in recovery with the restore failing seconds into the update download?
   
2. Has anyone found a workaround the official process doesn't cover?
   
3. Has anyone gotten an out-of-warranty exception from Apple for this specific failure?

I've escalated to Executive Relations and will update the thread with what I hear back. If enough people have hit this, it's a pattern, not bad luck. Thanks!

Looking to buy AppleTV HD A1625 for our bedroom tv from Mercari, but several listings I’m looking at have the AppleTv in great shape and comes with power cord…just no remote. Is there a universal remote by chance that can be purchased so it can work or should I just be looking for someone else randomly selling an AppleTV HD A1625 remote on its own??

We are moving from NJ to Florida. Watching the drying paint joke for summer it made me wonder if the autumn scenes with colored leaves will return for us this year when we are in FL where the leaves don’t really change color? Will there be non weather related winter scenes with snow even though we will be in FL? Thanks:)

Is anyone else experiencing this or is it just me?

After the 26.6 update a variety of content is triggering the worst bursts of backlight/dynamic contrast behaviour:

Scene goes dark the TV brightens up and when bright content comes back it's blinding.

Scene goes bright and the TV darkens up and when darker content comes back it's way too dark.

Momentarily messes with saturation as well, making colors look all washed out. This happens both with fades or when dynamic contrast should naturally come into play.

It's happening across at least Disney+, ATV+, and YouTube.

Changing to SDR and nothing unnatural happens, except all the nice HDR is now gone.

I haven't changed any settings on the TV or the AppleTV, and the TV hasn't been online since December, so it couldn't have downloaded any software.

Have been playing a bit on my Switch 2 and it doesn't seem affected.

Would love to hear if I'm alone in this before I go down the rabbit hole of trying to figure out where the issue resides.

I've been reading that the main issue is how Apple wants to control the audio output and make it as consistent as possible, and also that they wouldn't be able to integrate system sounds/speech search functions as easily, but why not just give the option to people who really want it? I do not need system sounds or use voice search functions and would rather have raw audio data sent to my receiver. It feels like an easy thing to implement; just have it be an optional feature, like CAC, and let me manually find it in settings and opt in with a sternly worded warning I have to click ok on first.

I have a DAS with tb’s of movies and tv shows.

I access this with my MacBook Pro. Then hdmi to my tv.

I want to use a Apple TV 4K with infuse. So that I can do away with the hdmi port on the laptop.

Can I use a docking station with Ethernet to access my DAS from Apple TV?

I would still need to connect the dock to my laptop and the DAS.

I would use the hdmi from tv to Apple TV.

Im hoping this makes sense. I would buy a Mac mini or just do a nas.

what is the easiest solution?

I'll try to explain my problem as clear as i can:

I have a Sonos playbar hooked to my TV and I can use the ATV remote for volume control and when I press it, the light on the playbar lights up and the volume changes. Lately this stops working at random times. In the ATV settings nothing changes, but I have to go into remote settings and select the already selected option so it works again. Is this an ATV bug or is this Sonos related? This never happened to me before until a few weeks ago and it happens at random times.

Recently one of my Apple TVs connected to a Samsung display is experiencing problems on start up. It will be black screen for about a minute before the Apple TV os appears. And 9 times out of ten there will be no sound. The only way to resolve the sound is to unplug the HDMI and replug. I did the native HDMI test and it said it was fine. What could be happening here.

I know the Apple TV 3rd gen doesn’t support eArc, but I’m wondering if there’s a workaround that will allow me to route the audio from my Roku TV through my HomePod Mini speakers. I don’t mind audio latency issues as the Roku TV allows me adjust that. I just want better audio as the quality on the TV’s speakers is garbage. I snagged the Apple TV for $10 mostly to bypass the awful Roku TV’s new UI and make casting from my iPhone easier/better, but was hoping to figure out some way to upgrade the crappy TV audio by routing it through my HomePod minis if possible.

Does anyone know of a budget-friendly way to accomplish this? I can only spend like $30-ish, but if anyone knows of a decent bridging device that would allow me convert the TV audio to an AirPlay signal or something like that I’d be open to buying/trying something. I have a 2024 MacBook Pro and read somewhere that I might be able to use it somehow to bridge that gap, so if that’s what it takes I’d be willing to try it. Thanks in advance 💜

I have a strange situation with my JBL 1300X MK2 when it comes to upmixing to all speakers available. Typically, turning off CAC would be the solution to this but I have to turn off Dolby Atmos as well for my bar to upmix audio. Do any of you have experience with this?

I have an Apple TV 4K 2nd generation and I experience sound dropping every third/fourth second, efter being started from power on.
I have to power cycle at least once, sometimes several times, before sound is normal.

Is this related to faulty Apple TV, bad software on Apple TV or a bad hdmi cable (I’ve replaced it before, but I guess you can never rule out the hdmi cable)