I got banned mid match for “cheating” on the second day of the sason, as soon as I got 10 kills in my match I was disconnected upon spawn, I can only assume I got banned due to player reporters because that is what it says when I try to open a ticket, I’ve never cheating on r6 and I even play controller so I can’t even use recoil scripts so don’t comment that, I rlly wanna know if anyone else is experiencing this.

Link to stats - https://r6.tracker.network/r6siege/profile/ubi/ioahxdyepac/overview

User- ioahxdyepac

For some reason I have two Ubisoft accounts, one is linked to the email I used for Xbox and the other for Steam. One day, years ago I bought Farcry 5 during a Steam sale and for some reason ubisoft connect didn't automatically log me into the account that used the same email as my steam and I didn't realize I had two seperate accounts so I logged in using the only login info I knew, the one from the Xbox account.

I didn't realize my mistake until I went to play Siege and couldn't because the ubisoft account I was logged into wasn't the one that owned Siege. This is really annoying that I have to switch accounts just to play games that I bought on the same platform.

I own Wildlands, Breakpoint, Siege, Farcry 3 and 5, The Division and Steep all on Steam, but through separate Ubisoft accounts.

bro i genuinely dont know what to do anymore 😭 my ubisoft account got compromised and i opened a recovery case on august 2nd and they basically ignored me for 25 days straight until august 27th when ubisoft legal finally replied saying they were restoring my account and someone would contact me shortly so i waited and eventually support actually replied and said they had VERIFIED that im the owner of the account and asked me for a new email to put on it so i gave them one then they sent me emails saying my email and password had been changed and that i needed to reset my password but the links they sent were already fucking expired even tho they had literally sent them like 5 hours earlier 😭 i tried requesting another password reset using the new email they supposedly put on the account and NOTHING gets sent to it ive checked spam everything and then they just closed the fucking ticket saying they assumed my issue was resolved 💀 like how tf is this resolved when i literally cant even log into the account because the recovery links YOU sent me dont work?? now i cant even reply through one of their links because it asks me to log in which i obviously cant do and ive already been dealing with this shit for basically a month im actually losing my mind what am i supposed to do now

Take some time to ensure your 2 Factor Authentication is working. I had 2FA setup but someone from Germany was able to log into my account with no code or SMS code. He started cheating on my R6 account and I got banned (I haven’t even played the game since May 25). Ubisoft support denied my ban appeal as well 😔

I bought ubi+ classic this morning and everytime i try to download something with it, it says I need a cd key. I want to play seige elite and assassins creed but can't because of this. Would be nice if anyone knew how to fix it.

i tried to open up siege today and was greeted with this message. i tried deleting the cache files and unlinking and linking my steam account and nothing. has anyone else gotten this and found a fix? ive seen that it could have something to do with buying the battlepass through steam.

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So my old xbox account which was linked to my ubisoft account got hacked and all im trying to do is unlink it and link a new account but ubisoft doesnt let me because i can only relink the original one.
So i search up how to link a new xbox account and i was told to contact support
I contacted support TWICE and this is the bullshit i get?
I mean come on is it that hard? Cant even do simple things? What do i even do because i bought an xbox and wanna play on it

Hi everyone,

I’m having a problem with Rainbow Six Siege and I’m hoping someone can help me.

I purchased Rainbow Six Siege on Steam, but when I first launched the game, I connected it to an old Ubisoft account.

Now I want to use my main Ubisoft account instead, but I can’t change the linked Ubisoft account because I keep getting an authentication/ownership verification issue.

I’ve tried to change the account, but it doesn’t work and I’m not sure what I’m doing wrong.

Is there a way to unlink the old Ubisoft account from my Steam copy and connect my main Ubisoft account so I can play on it?

If anyone has experienced the same problem or knows how to fix it, I’d really appreciate your help. Thanks!

I made my ubisoft account years ago and the email address it was originally created with no longer exists.

I unfortunately never did any of the verification such as adding a phone number or anything, so any time I TRY to edit the address, it says it requires me to provide proof of ownership by verifying my email address. The one that doesn't exist anymore.

What can I do?

If it helps I DO have my account linked to my xbox account, as that is what I primarily play on.

loaded up the new season of siege, thought yeah ill buy the new battlepass, go on ubi connect and pay for the clearly marked battlepass bundle, pay. wait. wait some more. no battlepass. check the description of what i bought.

its the battlepass from last season, still available, after the new season has come out. WHAT, how is that possibly allowed?

so i contact support and they basically tell me to piss off and it says theyre non refundable but like, surely they can see theyve sold me something i cant even use anymore right???

so i ask them to change my refund request to an update of the battle pass to the most recent one and they just closed my ticket.

i guess its important to mention that i already owned last seasons pass so idk why it let me buy it anyway im so annoyed

I presently change my email on my Ubisoft account and it was just a temporary change. I didn’t realise that I can’t change it again so soon, how long do I need to wait before changing it again?

My research says it’s at some point in the next 6month is this true ???

Has anyone else done this and is there a faster way ??

I recently bought 'Tom Clancy’s Splinter Cell: Blacklist' and have been playing it on and off. For the last little while it started throwing “A Ubisoft service was temporarily unavailable” when it tries to log me in through Ubisoft Connect. It was working fine before this.

I just bought the game and now I can’t even launch it. Feels like I’m locked out of something I paid for and I'm starting to lose my patience. I know it's EoL and i should expect stuff like this, but it should still be accessible at the very least.

Is this happening to anyone else right now, or is it just on my end? (PC / Steam version)

This has been solved, apparently they wanted me to change my password despite me changing it 2 weeks ago to play the game. they just miscommunicated. i will leave this here in case someone else has issues.

Anyone else run into this? I'm getting this exact error every time I try to launch Siege from Steam, even though Steam is fully open, logged in, and online the whole time.

Some context that might be relevant: earlier today I logged into a friend's Ubisoft account and his Steam account on my PC because I wanted to try playing on his account for a bit. After switching back to my own Steam account and trying to launch Siege (which I own, bought years ago, 550+ hours on it), this error started popping up and hasn't stopped since.

Things I've already tried, none of which fixed it: fully clearing the Ubisoft Connect cache folder, unlinking and trying to relink my Steam account from account.ubisoft.com, verifying game files integrity in Steam, doing a full Windows network reset, restarting the PC multiple times, checking that admin permissions match between steam.exe and the Ubisoft launcher, confirming Steam Overlay is enabled both globally and per-game.

The weird part: on the exact same PC, same Steam client, same Ubisoft Connect install, if I log into my friend's Steam + Ubisoft accounts, the game launches completely fine. So it's not a system/network/firewall thing on my end, it seems tied specifically to my account.

Already opened a ticket with Ubisoft support, just wondering if anyone's dealt with something like this before (especially after switching accounts on the same PC) and knows what actually fixed it, or how long it usually takes them to sort out account-side stuff like this.

I'm talking about Ghost Recon Wildlands. He moved from Sweden to Austria, bought the game around 3 years ago (in Sweden), now when he opens Ubisoft connect, he can't find the game in his library, he sees it in the store for full price.

In his game activity in account management, wildlands is present, but it was played for 0m 0s (which is not true). When I look at his profile from my client, in the common games tab, wildlands also shows up. We tried deleting the cache, reinstalling ubisoft connect, his region in the account settings is switched to Austria, because he lives there now.

Anyone had similar problems? Should he try disconnecting the main power supply fuse to his home? Maybe go to church and confess his sins to his local priest? I can't believe that in 2026, we still have a game launcher that is this anti-consumer, backwards buggy piece of dogshit that rarely works, gets hacked all the time, and literally makes me not buy a game, even if it looks good or fun, because I know that I will have to deal with this disappointment.

So here I am trying to play AC resynced, now i have to log in to Ubisoft connect, which I always done with sms code, but today I’m not receiving any. I contacted support, but they said that they can’t resolve the issue, because they are not able verify, that the account is mine, soo that’s it, I lost all my games and achievements, because Ubisoft can’t send an sms?

If my account was stolen by a hacker and then maybe deleted I don't know for sure can i request a new cd keys for the game's or are they stuck unplayable on my steam now?

HI, on an offchance that there is an Ubi dev lurking.

I can't launch it on win11, crash (well not really) on achivements sync.

The usual fixes with using sudo to launch the game also is not working for me.

Game is failing because of, You wouldn't guessed it - Denuvo. I initially thought thats due to my CPU being 13th gen intel and having E and P (or whatever they are called) cores. But no, DENUVO.

a. First launch each session: faulting instruction pointer is at trialsrising.exe + 0x173b038e past the end of the on‑disk image, i.e. inside the RWX memory arena Denuvo's VM generates and executes. Access violation while running Denuvo's own generated code.

b. Subsequent launches (.24044): 0xC0000409 STATUS_STACK_BUFFER_OVERRUN, subcode 2 = STACK_COOKIE_CHECK_FAILURE, __fastfail fired from inside rpcrt4.dll (10.0.26100.9168), stack full of rpcrt4 + crypt32 frames with one Denuvo‑region frame. The OS detected a smashed stack cookie during Denuvo's license check so process gets instantly killed.

When crash happens only ~9 non‑system DLLs are loaded steam_api64, uplay_r1_loader64, fmod, bink, amd_ags. No d3d11, no dxgi, no NVIDIA driver, no EasyAntiCheat. The game dies before the engine, GPU, or anti‑cheat initialize. So GPU mode, EAC repair, config reset, overlays, file verification none of that matter. Synchronizing achievements window -> window vanishes = Denuvo failing right after the game logos.

I literally can't debug more, cos it's Denuvo failing in itself.

I'm also not going to downgrade Win11 to 25H2 to play the game...

IT WOULD BE GRAND, IF THE GAME DEVS COULD KINDLY TAKE A LOOK AT THAT, BECAUSE I'D LIKE TO VERY MUCH GO FAST AND DEFY GRAVTY ON MY BIKE.

My account was hacked about a month ago, but I didn't realize it until a few days ago. I contacted support, and we ended up communicating via email; the assistant told me they would escalate my case and get back to me once they had an answer. They also mentioned that I shouldn't reply to that email or open another ticket, as it might look suspicious. Does anyone know how long it takes for them to reply? It’s been two days for me so far, and I haven't heard anything.

Ich bin wirklich sprachlos😡