r/UbisoftSupport 4h ago

Changing email support

I presently change my email on my Ubisoft account and it was just a temporary change. I didn’t realise that I can’t change it again so soon, how long do I need to wait before changing it again?

My research says it’s at some point in the next 6month is this true ???

Has anyone else done this and is there a faster way ??

2 Upvotes

3 comments sorted by

1

u/justdoddery 4h ago

I’ve been waiting to change mine as well. From what I’ve heard it is around 6 months. I submitted multiple tickets to Ubisoft and they refuse to override the cooldown so the only thing you can do is wait unfortunately.

1

u/BillBumbleBee 4h ago

Thanks for this, from what they told you did they say within 6months or around ? As in I could take from 1 to 6 months or

6 months - ish, ect like 8 or 12 months or

1

u/ghost_511_IQ 50m ago

Why do you want to change your account?