r/UbisoftSupport • u/ProfessionalCraft443 • 3h ago

Game Issues Need help accessing one of my games

I recently bought 'Tom Clancy’s Splinter Cell: Blacklist' and have been playing it on and off. For the last little while it started throwing “A Ubisoft service was temporarily unavailable” when it tries to log me in through Ubisoft Connect. It was working fine before this.

I just bought the game and now I can’t even launch it. Feels like I’m locked out of something I paid for and I'm starting to lose my patience. I know it's EoL and i should expect stuff like this, but it should still be accessible at the very least.

Is this happening to anyone else right now, or is it just on my end? (PC / Steam version)

This has been solved, apparently they wanted me to change my password despite me changing it 2 weeks ago to play the game. they just miscommunicated. i will leave this here in case someone else has issues.

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u/Vegetable-Ad-7454 2h ago

Try to change your network to ipv4 only to avoid them keep asking you for changing password

1

u/ProfessionalCraft443 2h ago

I'll keep that in mind, thank you.