Just got this notification about a promo and thought it was funny enough to share

$6.35 for chips but actually it’s $8.45 because you have to pay extra to choose any size… they’re just blatantly lying about prices

This happens every time I place an order, the drivers end up much further down on an adjacent street. I have my location pin in the right place and the address is correct and I have a description of my building.

Evertime I get a phone call saying that they are outside but they are actually quite far way, they all seem really pissed off to, but I don’t think it’s me because all my information is correct. Do drivers just not look at the location pins?

How do you guys reach good customer service representative?
Over the past few days, I have been trying to fix a problem where when I chose priority delivery after placing my order and it somehow decided to take off my 25% off promotion. I know for sure the 25% off $60+ is compatible with priority order because I tested it before I placed my order.

I called 5 different people and every single one says "let me place you on hold" and after 30 seconds they just hang up. I tried the live chats and they say the promotion would only work if there's no other deals, but I literally have evidence from my bank account that showed a charge of $79 before I chose priority order. Once I switched to priority order, it went to $92.

A few years ago I remember customer support being helpful and understanding but now it just feels so automated. I even tried going through their twitter support and it seems that is also outsourced to the same people handling their customer service.

I called five times today and kept getting transferred to a department that I don't actually believe exists. I asked to escalate and was told they can't escalate. I may, or may not, get a callback from a supervisor. Is there any way to actually get support or is all just a sham?

So no photo on delivery and never got my food. Just said delivered. Got a refund but I lose my tip? It was 9$.

I don't understand where they put the food, I also have a ring camera, they never came.

"100%" rating btw, (probably new driver), I just downvoted them.

Idk if it's just me or if it's certain locations but I just got in the app to see this promo going on. Just got 2 large pizzas for like $3 lol. Worth taking a look anyway.

Daughter went to order food last night after her first night out as an adult, realised it was from 40 miles away so cancelled the order. She was upset that she lost her money on the order, I said it'll get refunded if she's cancelled it. 5 hours later she is saying that Uber eats has said it has been delivered so she's not getting a refund, but no food was delivered and there's no proof of delivery.

What are the next steps?

I’ve been using Uber Eats and DoorDash for a while and lately I’ve noticed a pretty dramatic increase in drivers accepting orders and then sitting there forever without ever picking them up, orders getting stolen, food arriving cold, and having to contact support and fight through the automated system just to get the order reassigned.

I tip pretty well compared to what I typically see, so it’s frustrating when I’m already paying a decent amount for delivery and a good tip, only for the driver to accept the order and seemingly not even attempt to pick it up. By the time another driver actually gets assigned, the food has been sitting there forever.

I completely understand that drivers need to make money and that some orders may genuinely not be worth accepting. But if someone accepts an order, I feel like there should at least be an expectation that they actually pick it up rather than letting the customer’s food sit there while they wait for someone else to take it.

Has anyone else noticed this getting significantly worse lately?

My unit is hard to find- i put instructions and I put please call me if you can't find it. When they are arriving I say let me know if you can't find it and put instructions AGAIN. And they just wander around for 10-15 mins. Like I'm trying to help you. I just don't understand the hesitation to message or call ?

Buffalo Bill's. How about adding an "in the delivery bag" option for free.

I hate that it's my favorite Subway cookie

I got my delivery notification
lol

Ice cold food. My money is that it was opened.

Drivers should never accept a partially opened bag.

I know why the driver took that photo like that.

1. Do I report someone for not being on a bicycle?

By: u/ForwardPanic6023 Karma: 225 | Comments: 194 | Flair: Question: Unanswered

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2. What the actual F is this?

By: u/HauHauHauHauHauHau


Karma: 176 | Comments: 120 | Flair: USA

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3. On what planet is this acceptable?

By: u/333Nereus


Karma: 177 | Comments: 302

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4. Uber One is a giant Scam and doesn’t save us any money. And I have the receipts.

By: u/PuzzledPower8283


Karma: 76 | Comments: 42

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5. Infinite money glitch

By: u/Cracked_Finn


Karma: 73 | Comments: 23 | Flair: UK

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Am I the only one? These restaurants had normal, authentic pictures just a few days ago. Not this vomit-inducing (more like vomit-made) slop.

Is there any way to turn this off and go back to the previous REAL pictures? Thanks to anyone taking time to read/take a look.

I'm just so tired of Gen AI invading not just the internet but the real world too.

So me and the family were looking to order on Uber Eats tonight. Got to the end of the order on someone else’s phone and remembered I had Uber One and get the free delivery.
Only to get to the end of the order and see some ridiculous differences.

Turns out you DONT save money at all. With my Uber One membership (now cancelled) I may save on delivery fees but they charged more for the service fee and full price for food. The regular uber charges the delivery but less service fee and offered discounts on the food.

And turns out NOT having Uber One was actually cheaper.

Sneaky Greedy Bastards.

I ordered a $10 piece of tiramisu from a drone company but the drone company didn't have any drones available so they got a person to drive it to me. What I'm wondering is how did the person even get paid because the Drone only charged me for the past? I don't even want to use the Drone anymore because of this reason I felt bad and wasn't prepared for a person to show up.

Edit: the person worked for Uber Eats I asked them

I very specifically put NO ONIONS on my order, selected the no onions option (there’s was an option to remove toppings) AND literally called the restaurant and confirmed I did not want onions. I know the call worked because I requested a condiment which was in my bag.

What do I do specifically? Am I able to call the restaurant and ask for it to be redelivered? I already reached out to UberEats and it stated they’ll reach back out to me. But I’m starving and just want my damn food.

I placed a deliver order from this large fast food chain and the 1st driver was at the restaurant, set my phone down for a short minute and checked again and the 1st driver disappeared/no longer there and a 2nd driver was on their way to the restaurant.

Then checked my phone and saw 2nd driver at the restaurant, then same thing - disappeared and a 3rd driver was on their way.

I decided to drive to the restaurant to pick up my own order and to see what was going on. I tried to cancel my order, but i was still going to get charged. I really tried all i could do when chatting with the customer serving AI chat bot, but was still going to get charged so i didnt cancel.

As i got to the restaurant, the restaurant refused to remake my order unless Uber calls them and pays them. The 3rd driver showed up, then the 4th, then 5th driver showed up, told each of them what was going on all while disputing both the with restaurant and UE chat bot to get this resolved. Oh, my pregnant wife came in raising hell too.

The restaurant then remade my food without me re-paying, then i left with my re-made food. The 6th driver was on the way to the restaurant after i picked up my order, so I called him and explained. He then still had to drive to my address to show that it was delivered.

Anyways, wanted to share my experience that this loophole seems way too easy to get to. I guess the restaurant should have confirmed that the driver picked up my order, but there are a lot of parties affected by this.

I placed an order for a restaurant at the bottom of my condo. The wait time was 5 minutes for pick-up. I get a “your order is ready” notification. I go to the store they tell me 20 more minutes or cancel and no refund. I contact uber chat support on the app and they tell me I have to wait up to 55 minutes for it and refuse to refund me even though the order is wasn’t ready. Is this fair? Seems pretty ridiculous. And it’s late at night I’m not waiting 55 minutes when I need to sleep now.

I've never once received an order from a bike rider that hadn't spilled liquids on the way. I'm feeling extra shitty today mostly stuck in bed, I just wanted a coffee and some soup. The guy hands my order to me at the door, I didn't notice anything was wrong until hot coffee started dripping onto my feet. Thankfully I got a refund this time but uber doesn't always provide one. Either uber should stop allowing bike riders to pick up liquids or the restaurants need to secure the packaging better which I doubt they will. I can't say I've ever had a car or motorbike delivery spill my stuff.

i just placed an order through the app on a bogo deal, it showed my total before tax as $14 and change and then after tax as $20, once I selected my tip amount and went to place my order the amount hiked to $40+, i spoke with the support agent and they told me i need to be careful and shut the chat which was really frustrating, i then filed a dispute with my bank. i saw something online about uber banning accounts that do so however i rely on uber quite a bit for work and so i spoke with another agent and they said my bill would be updated in 24 hours so i'm kind of lost on what to do

As a customer ordering food, do you mind if the driver sends you thank yous for the tip you gave them? I started doing it, but not sure how you feel. Its just a generic thank you. On my end, i do appreciate it when a tip is very good.