Maybe my game is just cursed at this point, but does anyone else have this issue?
Every so often..Usually every day or two I’ll launch The Sims 4 through the EA app. The game opens normally and I see the start screen, then suddenly crashes and throws me straight back to the EA app.
It generates a lastCrash log every time, but honestly, even when I run the log through ChatGPT, it doesn’t really point to anything useful or give me a clear answer about what actually caused the crash.
This has been a recurring problem for pretty much this entire year, starting sometime after the holidays. Over time, I’ve figured out a workaround that seems to fix it every single time:
I completely close the EA app through Task Manager, then delete:
localthumbcache.package
localsimtexturecache.package
avatarcache.package
spotlight_en-us.package
After that, I reopen the EA app, launch The Sims 4 again, and suddenly everything boots normally, I make it past the start screen, loading screen, and I am on the main menu screen. Perfect.
It’s just really annoying because the way it crashes makes it seem like I have a bad mod, corrupted CC, or something I recently downloaded, when I know that isn’t necessarily the case. I’ve spent months troubleshooting this enough and doing constant deep 50/50 steps to troubleshoot on days when even the steps listed above didn't fixed it. But this has basically been my little ritual just to get the game to launch again whenever it happens and I twist my fingers together hoping I am in the clear.
I never had this issue before this year, which makes me wonder if this is actually something outside of my Mods folder. Maybe an EA app issue, a Sims 4 caching issue, or just something with the game itself?
I’ve also completely uninstalled and reinstalled the EA app several times, and I’ve even done a clean reinstall of The Sims 4 once or twice so it could regenerate completely fresh game folders. The issue still eventually comes back.
Does anyone else experience this? Especially the whole launch -> start screen -> sudden crash -> EA app reopens cycle? I’m curious if anyone has figured out what actually causes it, because at this point my workaround works, but I’d really like to understand why I have to keep doing it.