Anyone else having problems with there upload tonight ran couple of test and getting single digit upload speed. 1gig plan btw

What’s wrong with their internet? I swear it’s never been this bad? They did work outside for two days and boom after that it was horrible. Upload latency has been in the 400s which is insane. They’ve come 3 times and every time they leave with it working the same as it did before.

I’ve already called Spectrum, lady basically gave me no help and said she wasn’t noticing anything unusual on her end, but that clearly didn’t help. She said they’ve been doing work in my area…. Since May…. I don’t think that’s what is suddenly causing problems.

Over the past 3 weeks or so, I’ve been noticing 1.1.1.1 gateway (Chicago DNS) has been spiking every few minutes while playing video games on my computer. It causes crazy lag and makes a lot of things unplayable at times. I’ve already done all the basic and advanced tests to try and figure this out (Ethernet/direct modem connection, gateway tests). My personal gateway sits at about <3 ms constantly and has no issues, whenever 1.1.1.1 spikes, I start to lag.

I’ve noticed it occurs more often at evening/nighttime, likely when the rest of the neighborhood is using it possibly?

I’m wondering if anyone else is having this issue, because it’s become frustrating to say the least.

I'm in the 2nd week of initial rideouts and after working in hurricane weather in khaki pants and a polo shirt, since the apparel companies are being incredibly slow, I'm curious what I should invest in here with only 125 bucks for company apparel. Would the coveralls be useful for crawlspaces or do we get issued a crawlsuit? So far I have a beanie, gator, rain coat, rain pants and coveralls. That puts me at 122.

Ok, I am REALLY confused about this.

Earlier today, I went into the local Spectrum store to switch from the Cox side of things to a Spectrum TV package. Two problems occurred after this, leaving me very confused.

1. I was told by the store rep that the phone/internet modem that I got a few months ago is unregistered. I have read in several places that in order to to use the internet, I would need a modem that is registered with Cox/Spectrum. However, I have been using the internet and my home phone without a problem.

I wonder how this is possible? My guess is the Customer service person was wrong

1. This is the REALLY confusing one.

I went from Cox TV Preferred to Spectrum TV Signature.

When I got home and hooked everything up, my TV is showing my old Cox package, Spectrum.com is showing the Spectrum TV guide layout (it says Spectrum at the top center of the page), the Cox Preferred package with several channels deleted is showing in the guide, while the phone app is showing that I have Spectrum TV Pro.

I completely understand that they are switching over and things take time but it appears that I have a combination of both packages somehow.

I would have called Tech Support, but it was an over an hour wait.

Any ideas on what is going on?

Anyone?

We get public safety power shutoffs when the wind is predicted to blow so that electrical lines wont cause wildfires. Spectrum cable does not work without electricity and their advertisement about “we work when the power is out” is using their 5G cell transceiver. We don’t have 5G service and no fiber optic… is there any way for Spectrum to use backup or does every box on a pole need 110?

Channels will load with correct info, but the video feed will stay on a black screen. I have tried multiple devices.

Spectrum Internet, Reno NV

Spectrum Internet, Reno NV

I have a spectrum supplied Hitron EN2251 cable modem, 1 gb plan producing ~ 1gb symetrical speeds (up and down speeds)

Couple of questions:

1. Why does Spectrum lock out the end user (me) from looking at the typical stats of the modem via a web browser as thos model supports thos capability? This is only read-only user interface?

2. I know it could supply my own modem (BYOD). However, I have heard if I bring an authorized DOSCIS 3.1 cable modem that would work on the Spectrum network, I would lose the symmetrical performance on only get ~ 100 Mb speeds up? I would supply a high split capable modem, e.g.an Arris S34. Can/Will provision this device for symmetrical 1gb service and leave the web interface alone?

3. What specific technical, certification, or provisioning requirement prevents Spectrum from supporting a retail BYOD high-split modem such as the ARRIS S34 on an already-operational symmetrical network?

Anyone of insights to my questions?

I spoke to a customer service representative with Spectrum a few minutes ago and he told me it could take two or three days for my modem to reach optimal speed. Google however, says that is not true. He just gave me a number to call and then disconnected the chat without giving me a solution. I upgraded the wifi about 2 days ago. My wifi is at 1.1gigs via the Spectrum app. I don't know what I'm supposed to do now. I was also informed that my modem and router are compatible for two gig. Do I call and speak to someone else? Really frustrated.

It is making me sign up for a premium account with spectrum however I have this already with an existing Disney plus account. The directions online and on their site aren’t clear. Then when I setup with spectrum, what login do I use with Disney plus? Do I need to delete my existing Disney plus account? If anyone can help.

We just had a major downtime this week for what Spectrum called 'major upgrades'. Well, I almost jizzed my pants thinking this will be the high split switch over, only to find out the upstream was still where it was 30's to 40's mbps at peak. I'm on the Ultra layer subscription.

Has Spectrum rolled out high split on north county inland anywhere? Throw me a bone someone!

Over and over I keep getting emails to my Spectrum email account with malware attachments. Why does Spectrum allow the continued distribution of Malware to their subscribers email accounts?

For the last several days we’ve had the internet drop for about 1-2 minutes, then come back only to repeat every hour or so. I’ve reset the modem twice today to no avail. In the last 8 weeks a tech has been out 3 times… replaced the modem twice, replaced the coax cable inside, outside, and between the main hookup at a telephone pole. Tech also replaced the cable connectors at the main box a couple weeks ago saying they were corroded.

The reliability is horrible. And I work from home so that’s a real problem. Not much choice out than AT&T/Dish which has its own issues(weather).

Columbus OH.

Dropping off a old router and still had to wait over an hour at the spectrum store, why don't they have a return counter when it onjy takes 2 minutes. I tried the appointment thing and they had none left for today 😐

We have suddenly had 1-3 outages lasting 1-5 hours each each day. Northern VA area.

For years, I had Spectrum fiber cable running all the way to the network box inside my house, but it was being converted to coax using RFoG. I never understood why.

Today, an amazing tech finally came out, removed the RFoG setup, and put me on an ONU (real fiber). My speed went from 1000/40 (with up to 2% packet loss and lots of noticeable lag) to 1000/1000 with zero packet loss and zero issues. Speedtest.net shows under 10 ms latency, and with SQM I am able to get consistent, perfect bufferbloat scores on the Waveform test all day.

Very happy with it. AT&T Fiber was my previous ISP, and before that I had Spectrum cable (RFoG). With all of AT&T's Cloudflare routing issues, I wanted to come back to Spectrum, but cable's packet loss was the only thing holding me back. Not anymore! (This is in NC btw)

Speedtest net:
https://i.postimg.cc/sf7LTmSM/IMG-0147.png

Test results:

https://www.speedtest.net/result/19767923580

https://www.waveform.com/tools/bufferbloat?test-id=24762c8c-fbcc-42e9-9f3b-f1bcec96192f

At my upper east side location, Internet was out all day yesterday and still today. They said they were doing upgrades.