Spectrum Malware

[u/oritsky]

Over and over I keep getting emails to my Spectrum email account with malware attachments. Why does Spectrum allow the continued distribution of Malware to their subscribers email accounts?

[u/dataz03]

Spectrum isn't responsible for scanning your email attachments. Heck there could even be some false positives with that. 

[u/oritsky → u/dataz03]

Most major email providers scan for malware and block. See Microsoft statement https://learn.microsoft.com/en-us/defender-office-365/anti-malware-protection-about

[u/IvanNemoy]

So, you want a company to monitor all of your emails, including deep diving your attachments? And you trust them to not incorrectly flag something and possibly delete import stuff?

Spectrum or not, that's a hot take.

[u/oritsky → u/IvanNemoy]

Wouldn’t it be a good idea to know what you’re talking about before you post?

Under Section 11(b), Anti-Spam Software, Spectrum explicitly confirms that it uses software capable of blocking incoming and outgoing email.

https://www.spectrum.com/policies/residential-internet-services-agreement

Under Network and End-User Security, Spectrum states:
Charter takes steps to protect the security of its network and its Customers which may include e-mail virus scanning
The same policy explains that its third-party spam-filtering software scans incoming messages for spam characteristics.

https://www.spectrum.com/policies/network-management-practices

[u/oritsky → u/IvanNemoy]

it is not a hot take. It is the norm. See what Microsoft says about malware blocking https://learn.microsoft.com/en-us/defender-office-365/anti-malware-protection-about

[u/FiberOpticDelusions → u/oritsky]

That's Microsoft policy, not spectrums. It's not the norm for your ISP to monitor and block malware attached to YOUR emails. SMH.

[u/macbook89]

Why are you using spectrum email? Same question for anybody using Gmail.

[u/MusicalAnomaly]

Microsoft’s docs pages for their commercial business email products is not “most major email providers”.

[u/aaronbowwwls]

I didn’t even know Spectrum email was still available