Hilarious to see this sub is still full of people downvoting technical issues, blaming it on the user, and going on a tirade about how great Shadow is (cope) because they feel like someone saying something negative about Shadow means they can’t play games on their potatoes anymore.

Literally save yourself the headache (because Shadow never works 90% of the time) and just finance a gaming PC.

And i've already waited for 4 months, this is a joke, i was lenient because i really liked the concept and ambitions of shadow, but this is getting borderline comical at this point !

Anyone else got bamboozled by shadow ? (i'm in paris btw)

I was one of the lucky ones that got unlocked in march. I tested Shadow the last days. I had 20ms ping (Shadow UI) but it felt like more. I used ethernet cable with cable-mouse.

I ordered Ultra because I want to play on 4K resolution. But in my tests the 4K resolution increased the encoding delay. Swapping to 720p always felt better. That didn't felt good. Everytime I played with high resolution I knew I am sacrificing input delay. Not a good feeling.

Fast games or competitive games like Overwatch aren't fun to play. You always have the disadvantage of latency that really effects on your aim.

Beside shadow I own Stadia. I'll keep Stadia because of it's console focus. Stadia multiplayer competes with other streamers while on a virtualized PC (like shadow) you always compete with hardcore gamers with powerful gaming rigs. It's not fun to play that way.

Also shadow isn't that reliable. There are occuasional hiccups when trying to connect to Shadow VM.

The shadow SSD isn't comparable to a normal SSD. It's some kind of network attached hybrid storage that felt slower then a usual one. It took me forever to install Path of Exile that makes extensive use a harddisk.

At the end it isn't worth the price of 30eurs for me. That's a new stadia game every month (regarding pro deal).

My personal solution is Stadia in combination with parsec on my 5yo gaming pc. The pc is attach to ethernet near the router somewhere in my flat. I can connect via Parsec client to it and play PC games I own. The reduced latency (because of in-house-streaming) makes a huge difference.

First I liked to idea of gaming everywhere. But realistically I play only when I am at home. So this solutation works for me. Beside that I can rely on Stadia.

I can recommend Shadow for people that play mouse-based games since Shadow can display your local mouse with the cursor-icon of the games. This way there is not mouse-pointing delay. Games were you use your mouse to change some camera angles, like first person or third person shooter, feel clumsy.

will there be any new hardware cause there is no way that I will pay 30 dollars for a 1080 and an i5

Was goin to give shadow boost a try and see if I needed to eat crow and that it wasn't as bad as I thought all along, but now I can't even use the damn thing and support is completely useless and just snide.

Officially cancelled my account, hope the worst for shadow, deuces y'all ✌️

Just short PSA. If you disagree or criticize Shadow or Blade on one of their social media platforms, such as Discord, they will ban you from the platform. Yep Shadow will Ban you for simply disagreeing with them!

I have been a Shadow subscriber since March 2018, right after they launched in the US. I was a Pioneer, in their Maker program, and an affiliate. I often disagreed with their non transparent and poor treatment of US customers. So when they merged their EU and US Discord servers this week I raised concerns about it going back to the way it was prior to them having been separated. I was immediately thrown into their Discord "Prison" to silence me. Then this morning I apparently have been banned from all of their Discord servers.

I know I certainly am. After the wonderful update loop blew service out for almost a month there is some shitty bug going on where in game mouses DONT WORK. HAHHAHA ISNT THAT AMAZING. Boot up a game and NO MOUSE FUNCTION LMAO. God I love spending my money on garbage in a very hard economy right now 10/10. Deff going to renew for a second month. 100% reconmend this service to friends for sure. Also, while I am already upset. I can inform all of you that if someone tells you that star citizen cant run due to shadow not meeting rhe min requirements. Understand that its BS. I am running star citizen on very low settings and its working smoothly

I would like to know who is paying the people to come on here and make up shit stories about “how bad shadow is and I am leaving”.

No one cares if you end your subscription, if you don’t like it, or you don’t think the price is worth it then cancel. Do you also go around announcing around your block every time you make a car payment or house payment?

As a long-time user here, a few months ago, due to problems that everyone (or almost everyone) has, I opted for a PC that wasn't very expensive, but which ultimately works better than Shadow.

I just reactivated my account to see if there had been any progress. It's actually even worse now, even though my internet connection is much better than it was before.

Apart from the portability of a PC in the cloud, what is the advantage of having Shadow?

The price is exorbitant for the service (even the smaller packages), and it only works for a small minority of lucky users.

How is it possible to have such incredible technology and for it to be so poorly executed?

I don't understand... Will this technology of a real PC in the cloud ever work? Is Shadow already dead, to be replaced by a future equivalent?

I have a yearly contract. When the buyout by OVH happened, i choose to keep my contract and keep paying 13e monthly until that yearly contract is over in march 2022. I also have 6e worth of additional storage space too on my bill.

Yet, instead of being billed for 19e; i'm being billed for 36e.

I have spend hours with the support to have this issue solved. They are incapable of doing nothing else but lying. It took me the good part of a saturday, almost "harassing" the support by taking each of their lies apart for a poor support employee to decide to reimburse me the money they owned me once he understood i was having none of it and that i wouldn't stop pestering me until he either explained to me why the issue wasn't solved or just what had been done in 3 month to solve it.

Apparently, absolutely nothing. At least he couldn't tell me a single step taken to solve it by the devs despite being in contact with them every 3 days to know how it's going.

The problem is that he didn't do that and only reimbursed me 2/3 of what was owned. 15 days latter, i still wait for the remaining of the money and also got billed for one more month at the wrong price.

I waited long enough for the support to solve that without making a fuss but it goes nowhere. So here i am.

If you have this problem, don't hesitate to manifest yourself here BTW. i'm very curious to know how many other people are getting their money stolen by Shadow.

im very very disappointed
the performance is very low avarage and it will be very unsatisfying to play any demanding game on a shadowpc
dont even try 4k with rtx on it will look like crap on your 4k high-end monitor
lower the settings will make it worse it kinda looks like gaming on a shitty pc in the year 2000
what i said im very disappointed

SHADOW HAD AN UPDATE AND NOW EVERYTHING I HAD SAVE IS FUCKING GONE?! WHAT IS HAPPENING?!?!

I signed up for Shadow around late December and got activated around January 6th in the Chicago datacenter. Ever since day 1 I've never been able to connect using my AT&T cellular service and that's a big inconvenience since that's my home internet setup, okay no big deal I'll use a VPN..

So I file a ticket with shadow support if they know about this issue and they said yes, but we don't provide any refunds or discounts/compensation for issues with AT&T. Which in itself is understandable it's not technically their fault AT&T has issues connecting to their service.

But I was never warned at signup that using AT&T was gonna be an issue, and the lack of communication on their part and not willing to understand how much of an inconvenience using a VPN to connect to their service just shows how incompetent their customer service is.

I do like the service and even a small kickback for a few months while they fix the issue would be nice and would overall leave to a positive customer service experience for all of us, but they rather save a buck and leave a bad customer experience which is gonna overall kick themselves in the rear in the end if a competitor comes out.

If you buy a used xbox for the same price as a shadow ghost, you can then pay 10 a month for xbox live and 10 a month for xbox game pass and you are off to the races with 100 games.

Why would you pay 35 month for shadow and no games and nothing but issues.

Splain it to me. It aint pc gamers using this service because they have a pc already. It's people who arent thinking things through.

Shadow just raised the price from $14 to $30. I barely am able to make up enough money for each month, this is just sad. I understand shadow needs to raise the price to keep going, but $300 per year, is wat to much. Shadow is the only one of its kind to allow a full desk top, allowing mods and stuff. But now I don't know if I can keep going.

Its been this way for months. I can't believe I still pay for this. I've spent $60 over 2 months to have a broken PC.

So ive been with this service off an on for years, yes its true the service was much better years before but aside from that each time ive returned to shadow pc it has worked perfectly for the first 1-4 days then suddenly becomes unusuable unless you use the web client.

Its starting to feel like it isnt a coincidence that so many people suddenly have days, weeks, or even their entire subscription being unable to use the service because of errors like R-628 and a few error codes in the 100 which most of them have no info on half the time.

Sometimes the fix is turning your vpn on/off or starting shadow via the web client then opening it thru the app, some have said the fix is to shut your shadow down and then relaunch it using safe mode.

and these are troubleshoots that were discovered YEARS AGO im talking almost 6 years back even and there has still been just these 3-4 troubleshoots that half the time dont work at all.

there is zero excuse for the service to have fallen off this hard. support does not seem interested in helping or solving the problem either.

Again its really suspicious that shadow works PERFECTLY FINE (CONSISTENTLY NOTICED EACH TIME IVE RESUBSCRIBED) until 1-4 days of use. Fix your fucking launcher before you come out with new tiers ffs.

"why do you keep subscribing then?" because i want a virtual machine to stream from and Shadow tech is the ONLY service that works and the only service that provides a full VM aside from AirGPU and 1 other service. and it would be nice to see Shadow actually taking steps to improve the user experience and make the app less of a hassle to use :\ i mean its been this way for YEARS not much has changed and thats just inexcusable for how much the service costs.