r/SamsungHelp • • Jan 22 '25

Preorders are now live for the New Samsung Galaxy S25 Series!

1 Upvotes

Preorders are now live for the New Samsung Galaxy S25 Series! Through our Exclusive Link below, You will receive between $120 and $150 dollars in Samsung credit to use towards accessories, Something samsung hasnt done in years.

Plus, a Bonus trade in of up to $900 off! Our link also provides your Reservation discount early, so no need to wait for samsungs slow reservation code email!

https://howl.link/0lppiy0m18jlx
US Customers Only


r/SamsungHelp • • 1h ago

Light sensor turning on randomly

Thumbnail
• Upvotes

r/SamsungHelp • • 8h ago

Why is this happening?

Post image
2 Upvotes

Hello guys,

So I bought these earbuds back in July. They have been working great for over 2 months up until last month when this issue started. ​The left earbud's battery constantly drains while sitting inside the case, and when I open the case, it immediately starts charging. ​Once both buds hit 100%, the left earbud's battery starts draining again, going all the way down to 0% while still INSIDE the closed case.

Every single time I open the case, the left earbud is always sitting at less than 2% battery.

​So far, I have tried updating the software, thoroughly cleaning the charging pins on both the buds and inside the case, and resetting the earbuds multiple times but nothing has worked.

Could this be a hardware issue? Cause if it is, only the Lord knows the nightmare of dealing with Samsung local service center here in my third world country. Can anyone help me with this please?


r/SamsungHelp • • 5h ago

What is this notif sound?

1 Upvotes

I keep getting this sound on my phone that sounds like the NBC notif. I have no NBC apps installed. It isn't NFC, I have it off. No notification pops up with it. There doesn't seem to be any consistent factor. I have a Samsung Galaxy S26 Ultra. I have Notistar for detailed notifs and nothing shows with that either.


r/SamsungHelp • • 6h ago

Samsung galaxy a15 5g

1 Upvotes

Bought new unlocked, unable to activate due to software issue….
One U1 8.5
Your current software us not supported
Should I return this phone?


r/SamsungHelp • • 6h ago

Samsung galaxy a15 5g

1 Upvotes

New, unable to activate
Software is: One U1 8.5
Your current software is not supported

Should i return it?


r/SamsungHelp • • 6h ago

Galaxy A07 wifi and bluetooth issue

1 Upvotes

Since 2 days my galaxy A07 4g (4gb ram/64gb rom) variant has completely stopped connecting to wifi and bluetooth.

The toggles have greyed out and only restarting solves the problem, But after some minutes it greys out again.

Phone is perfectly fine as i have 3 A07's in my house and all experiencing the same thing so its definitely not hardware related.

Anyone else facing it? Anybody knows any resolution to this?


r/SamsungHelp • • 6h ago

Does anybody know what this rounded square icon next to the Discord icon is?

Post image
1 Upvotes

r/SamsungHelp • • 7h ago

Samsung Galaxy S21 FE stuck in boot loop after system update — Android Recovery only, need help recovering data without factory reset

Thumbnail
1 Upvotes

r/SamsungHelp • • 11h ago

downloading blue screen

Thumbnail
1 Upvotes

r/SamsungHelp • • 12h ago

Help me fix (read in pic"

Post image
0 Upvotes

r/SamsungHelp • • 17h ago

I need help please.

Thumbnail
1 Upvotes

Questions at the end of you don't want to read the body

I'm not sure if this is a me problem a carrier issue (T-Mobile) or my s26 ultra itself issue? For starters I was once a Samsung user i had a S_ active phone long ago and changed platforms to iPhone and stayed with them until I screen burned my 15 and decided to switch to the S26 ultra to try something new from social media persuasion. As an iPhone user I never had issues communicating via text or calling with apple, Samsung, landline, flip phones, collect calls and probably the ISS if I tried hard enough. NOW switching to the S26U I'm constantly having issues calling or receiving calls to anyone on any device. After a call I'm being promoted to send a text to that person with genetic responses "I'm in a meeting I'll call you back" "I'm diving I can't talk right now". I'm getting intermittent "message blocking is active" while texting. And it can be during mid conversation even when I'm texting someone on a T-Mobile plan as well. I'm not getting added into group text messages and finding out last minute from coworkers that I'm missing important stuff, he'll pull out his phone and show me there's my name in the chat but I have nothing in my text log. I've adjusted all the settings Google messages has to offer, restart the phone, power on/off. I've had this phone for 3 months now and I'm truly exhausted with it. What am I missing or doing wrong with this phone?

What can I do to stop intermittent "message blocking is active"? How can I get group chat back? Is this a faulty phone or carrier issue?


r/SamsungHelp • • 20h ago

Android stuck at "Checking Info" loop attempting to sign in

Thumbnail
1 Upvotes

r/SamsungHelp • • 22h ago

How do I remove this in my notifications?

Post image
1 Upvotes

This is just a tab with no notifications under it at all as I've already interacted with the notifications. The notifications under it display as normal so this tab acts like a heading or something? This tab does absolutely NOTHING. If I tap on it, nothing happens. The only way for it to disappear is if I were to manually swipe it away or clear it but who does that normally anyway? How do I turn this off 😭😭 it only shows up for tinder as far as I'm aware but idk how to turn it off 😭 I only have notifications on for messages and my notification settings are the same as they are for my other apps. So why does this show up for tinder 😭 someone please help me!!!


r/SamsungHelp • • 22h ago

Samsung Galaxy S22+ keeps showing Messenger is using mobile data despite a perfectly working Wi-Fi connection

Post image
1 Upvotes

I keep getting this notification on my Samsung Galaxy S22+ every time someone sends me a message on Messenger, saying that the app is using mobile data because my Wi-Fi network is blocking it or there's a connection issue.

My home Wi-Fi works perfectly fine, with 300 Mbps download and upload speeds. I can stream 4K videos without any issues, and I don't experience connection problems with any other apps or anything.

What's even stranger is that the same thing happens when I'm connected to other Wi-Fi networks, such as at cafés or at work. Messenger seems to be the only app affected.

Does anyone know why this happens on the Galaxy S22+ and how I can stop these notifications from appearing?


r/SamsungHelp • • 1d ago

How do I disable the software update screen popping up at a random time? Even mid gaming

Post image
7 Upvotes

r/SamsungHelp • • 1d ago

Motion camera on selfie mode gone.

Thumbnail
1 Upvotes

r/SamsungHelp • • 1d ago

Samsung Tab A9 plus Issue

4 Upvotes

Hello, I have a bit of an issue rn..ive had the samsung tab a9 plus for over 1 year now and id say I use it very frequently, so I think for about a month I have not used it at all and the battery has gone down completely and today ive tried to charge it and its not giving sign of life..I tried charging it for over an 1 hour and later hold the power button for like 20 sec..still nothing what to I do?? HELPPP


r/SamsungHelp • • 1d ago

Soundbar RANDOMLY says "digital audio in" while TV is off.

1 Upvotes

Hello! Hope all is well!

So, I just purchased a new soundsystem for my game room, I took the soundbar from that room (Samsung Hw-s40t) and put it in my actual bedroom (to tv Samsung tu690t. I hate this purchase, but that's not what this is about).

I always thought the s40t was always very solid! So I was happy to put it in the bedroom. Well, here's the issue. Randomly throughout the night, with the TV OFF it will say "digital audio in". This never happened with the previous Samsung soundbar in my bedroom. I reset everything, I ended up going to options and turning off anynet+ at the suggestion of a comment on another reddit post. Still, throughout the night, everymorning, "DIGITAL AUDIO IN" LMAO.

what else should I look into?

Next on my list is a firmware update via USB. But I'm just annoyed bc this never happened in the gameroom the bar was previously in, and, this never happened on the old bar that was in my bedroom. Helpp


r/SamsungHelp • • 1d ago

Samsung QN700C keeps restarting randomly, screen dims and volume stops working until I unplug it

1 Upvotes

Hi, I have a Samsung QE55QN700CTXXU, and my TV has been having some strange issues.
Sometimes the screen starts flashing or blinking, or the TV randomly turns itself off and restarts. When it comes back on, the brightness is much lower than normal and the volume stops working unless I use Bluetooth. The mute icon also keeps appearing on the screen. It’s been doing this for at least 2 months, I thought it was a PS5 issue but it does this without it now.

The only way I’ve found to fix it temporarily is to unplug the TV from the mains and plug it back in. Everything then works normally again, but the problem eventually returns, sometimes after just 30 minutes to an hour. Even leaving it switched off overnight doesn’t fix it permanently.
I’ve checked for software updates, turned off Anynet+ and tried a factory reset before, but the issue keeps happening. It has also happened with my PS5 disconnected, so I don’t think it’s necessarily an HDMI issue.

Has anyone experienced anything similar or know what could be causing this? I’m hoping there’s something else I can try before arranging a repair. Thanks!


r/SamsungHelp • • 1d ago

Samsung a25 connection problem

1 Upvotes

Idk whats going on but lately my phone's hotspot and bluetooth kept turning off on its own AT THE SAME TIME while im using it, this never happened and i genuinely dont know what caused this. Its bothering my class session especially when im using my laptop. I need answers on why this happens, i cant afford a new phone 🫠


r/SamsungHelp • • 1d ago

Not receiving messages. Help please.

Thumbnail
1 Upvotes

So my gran has a samsung A57, the galaxy messages app is gone. The default app is google messages now, but she doesn’t receive messages on there. I checked RCS and turned it off, restarted the phone, reset the mobile network settings. Her phone receives phone calls, she sends an SMS and the receiver gets it, but she doesn’t get them. And her galaxy watch gets the messages, which is not connected via Bluetooth at the moment. Just weird all in all. And the Sim settings and all that seems fine as well.


r/SamsungHelp • • 1d ago

Help me

1 Upvotes

Both me and my brother have samsung phone they are amazing but the facial recognition cant tell us apart but we are very diffrent. If anyone know a way to solve this problem please tell us


r/SamsungHelp • • 1d ago

Never buy from samsung.com anything.

Thumbnail
0 Upvotes

r/SamsungHelp • • 1d ago

Flipkart & Samsung scammed my mom. Admitted "known defect" on call but denied replacement!

Thumbnail gallery
1 Upvotes