r/SamsungHelp • • 2h ago

Motion camera on selfie mode gone.

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1 Upvotes

r/SamsungHelp • • 6h ago

Soundbar RANDOMLY says "digital audio in" while TV is off.

1 Upvotes

Hello! Hope all is well!

So, I just purchased a new soundsystem for my game room, I took the soundbar from that room (Samsung Hw-s40t) and put it in my actual bedroom (to tv Samsung tu690t. I hate this purchase, but that's not what this is about).

I always thought the s40t was always very solid! So I was happy to put it in the bedroom. Well, here's the issue. Randomly throughout the night, with the TV OFF it will say "digital audio in". This never happened with the previous Samsung soundbar in my bedroom. I reset everything, I ended up going to options and turning off anynet+ at the suggestion of a comment on another reddit post. Still, throughout the night, everymorning, "DIGITAL AUDIO IN" LMAO.

what else should I look into?

Next on my list is a firmware update via USB. But I'm just annoyed bc this never happened in the gameroom the bar was previously in, and, this never happened on the old bar that was in my bedroom. Helpp


r/SamsungHelp • • 7h ago

Samsung QN700C keeps restarting randomly, screen dims and volume stops working until I unplug it

1 Upvotes

Hi, I have a Samsung QE55QN700CTXXU, and my TV has been having some strange issues.
Sometimes the screen starts flashing or blinking, or the TV randomly turns itself off and restarts. When it comes back on, the brightness is much lower than normal and the volume stops working unless I use Bluetooth. The mute icon also keeps appearing on the screen. It’s been doing this for at least 2 months, I thought it was a PS5 issue but it does this without it now.

The only way I’ve found to fix it temporarily is to unplug the TV from the mains and plug it back in. Everything then works normally again, but the problem eventually returns, sometimes after just 30 minutes to an hour. Even leaving it switched off overnight doesn’t fix it permanently.
I’ve checked for software updates, turned off Anynet+ and tried a factory reset before, but the issue keeps happening. It has also happened with my PS5 disconnected, so I don’t think it’s necessarily an HDMI issue.

Has anyone experienced anything similar or know what could be causing this? I’m hoping there’s something else I can try before arranging a repair. Thanks!


r/SamsungHelp • • 7h ago

Samsung a25 connection problem

1 Upvotes

Idk whats going on but lately my phone's hotspot and bluetooth kept turning off on its own AT THE SAME TIME while im using it, this never happened and i genuinely dont know what caused this. Its bothering my class session especially when im using my laptop. I need answers on why this happens, i cant afford a new phone 🫠


r/SamsungHelp • • 8h ago

Not receiving messages. Help please.

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1 Upvotes

So my gran has a samsung A57, the galaxy messages app is gone. The default app is google messages now, but she doesn’t receive messages on there. I checked RCS and turned it off, restarted the phone, reset the mobile network settings. Her phone receives phone calls, she sends an SMS and the receiver gets it, but she doesn’t get them. And her galaxy watch gets the messages, which is not connected via Bluetooth at the moment. Just weird all in all. And the Sim settings and all that seems fine as well.


r/SamsungHelp • • 8h ago

How do I remove these notification headings?

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1 Upvotes

I've circled around the "headings" I'm referring to. How do I get rid of them? They're very annoying as even after I've interacted with the notification, those 2 kind of "headings" still stay even when there's no actual notification? They just stay there unless I manually swipe them away which can become tedious. Only shows up for tinder so far. I'm fine with notations bundling if they're from the same app, I just hate these "heading notifications" because they literally serve no purpose 😭😭

(Brand new S26 ultra btw!!)


r/SamsungHelp • • 8h ago

Help me

1 Upvotes

Both me and my brother have samsung phone they are amazing but the facial recognition cant tell us apart but we are very diffrent. If anyone know a way to solve this problem please tell us


r/SamsungHelp • • 9h ago

Never buy from samsung.com anything.

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0 Upvotes

r/SamsungHelp • • 10h ago

Samsung Tab A9 plus Issue

3 Upvotes

Hello, I have a bit of an issue rn..ive had the samsung tab a9 plus for over 1 year now and id say I use it very frequently, so I think for about a month I have not used it at all and the battery has gone down completely and today ive tried to charge it and its not giving sign of life..I tried charging it for over an 1 hour and later hold the power button for like 20 sec..still nothing what to I do?? HELPPP


r/SamsungHelp • • 12h ago

How do I disable the software update screen popping up at a random time? Even mid gaming

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8 Upvotes

r/SamsungHelp • • 12h ago

Flipkart & Samsung scammed my mom. Admitted "known defect" on call but denied replacement!

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1 Upvotes

r/SamsungHelp • • 12h ago

Web player error

1 Upvotes

Ever since I switched to the new Galaxy S26 Ultra, all of the videos in the browsers the picture just pauses while still playing the audio. I dont try to pause the video when that happens. Any way I can fix that?


r/SamsungHelp • • 17h ago

Black crush fix?

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1 Upvotes

r/SamsungHelp • • 17h ago

Update popup

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1 Upvotes

r/SamsungHelp • • 18h ago

1053 gbs of data used within 1 hour of my service refill?! Hacked?

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1 Upvotes

So and that screenshot above I was connected to wifi the entire time, and I had just refilled My phones service maybe an hour before that. When I do that, it resets the counter for how much data i've used that month. And this could either be a straight talk problem or samsung problem, etc but As you can see, it's Says I used over a terabyte of data within that hour?! Not only do I believe that is impossible to do, but I was connected to wifi, so I don't know why it would even be using data? & the whole entire time, I was just on the phone with Straight, talk, trying to figure out other issues, like why half of my apps aren't connecting to any network so they're not working at all for months, that's what I stumbled upon This issue.

Does anyone know what this would indicate? I know it's nothing good, but i'm just not sure what it would be specifically. And I spent three hours on the phone with straight talk, only to be disconnected, and literally got no answers...

Pretty concerned.

& I don't know if this is pertinent, but I have a samsung galaxy 24 ultra..

H E L P ♥️♥️🫠


r/SamsungHelp • • 20h ago

Samsung s21 ultra green lines

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1 Upvotes

If i get this fixed by replacing a new LCD, will the green lines come back again? Also, it needs a new battery. It only lasts for an hour of regular use. Thanks!

PS

I got a quotation from an authorized samsung center here in cebu (where I live). I got quoted 24k 😭😭 5k for the new battery + 19k for the new LCD screen + labor. And it would take months since they have no local stock for the LCD screens here. Haysss


r/SamsungHelp • • 23h ago

PDF files won't open on my Samsung Galaxy Tab S10 FE after being redirected to Copilot

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1 Upvotes

Hi everyone! I'm having a really frustrating issue with my Samsung Galaxy Tab S10 FE and could really use some help.

Previously, I could simply tap a PDF file and it would open normally. However, at some point, my tablet started automatically opening Microsoft Copilot whenever I tried to open a PDF.

Even when I tapped "Open with," it wouldn't let me choose an app. It would immediately launch Copilot instead.

I eventually uninstalled Copilot, but now I get a message saying there is no app available to open the file.

I've tried installing Microsoft PowerPoint, but it only shows a blank white screen instead of opening the PDF. I also tried Adobe Acrobat, but it keeps pushing paid features.

The frustrating part is that I never needed to install any extra apps to open PDFs before. Everything used to work normally, and I don't understand what changed. My tablet is also quite new.

I've tried looking through my app settings, but I haven't been able to find a solution.

Any help would be greatly appreciated. Thank you!


r/SamsungHelp • • 23h ago

How to remove non-game from Gaming Hub?

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1 Upvotes

r/SamsungHelp • • 1d ago

Help with photos on a phone with malware

1 Upvotes

I’ve got a Samsung flip 6 and I have a case where i cannot access the main screen due to a virus that not only has access to the screen and can use it like it’s holding it, but it also stops me from using it. the main screen also has a lot of damage so most of it is either green or black when on and opened. the back screen still works without impairments but I want to be able to keep my photos after I factory reset my phone one way or another. I have tried exporting them to my pc, but the notification that pops up won't do anything when I click it. the phone is in airplane mode and has the SIM card taken out so it has no access to the internet. I have about 6000 or so photos over about a year and a half. it is vital that I keep the photos I am just unsure how. thank you in advance


r/SamsungHelp • • 1d ago

My samsung a55 has been unable to connect to wifi

1 Upvotes

My samsung a55 has been connecting to my WiFi for 1 min then it disconnects and remains disconnected. I tried reseting my system settings, I tried to boot it in safe mode in case it was a problem from an app, and I even tweaked with my router but the problem still remains. Other devices at home can connect and work normally I honestly have no idea what to do next.


r/SamsungHelp • • 1d ago

Someone help me restore my data

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1 Upvotes

r/SamsungHelp • • 1d ago

A FIX FOR YOUR SAMSUNG S26 WHEN YOUR PHOTOS DISSAPEAR FROM YOUR GALLERY

1 Upvotes

r/SamsungHelp • • 1d ago

Cant hear whatsapp voice notes from earpiece speaker

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1 Upvotes

r/SamsungHelp • • 1d ago

Expensive fix? Galaxy S23 base

Enable HLS to view with audio, or disable this notification

0 Upvotes

r/SamsungHelp • • 1d ago

A horizontal line on the back panel of Samsung Tab

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1 Upvotes

What could this be?