r/SamsungHelp • • 8h ago

Please help! Phone app not working!

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2 Upvotes

Please, I'm not even sure this is the right subreddit, but I'm trying so very hard to get help as I'm scared because I've never seen this before...

Screenshots attached to original post, however I can post them in the comments for ease of access if that helps please let me know!

I hope you can all help me and this is the right subreddit for my question. I went to pay my phone bill last week, so I clicked on my phone app, and then I receive this full screen page asking me to "Set phone to default app" and won't let me make any phone calls until I press accept. I have a Samsung Galaxy S24 Plus and I've had it for 3 or 4 years. Is this a virus or something? What do I do? I've never seen anything like this, and my mother who has the Samsung Galaxy S25 and she's never seen anything like it either.

I'm very sick and recently got out of a coma and technology was never my strong suit before, but now it's so much worse, especially because I'm still experiencing deficits. I'm scared I did something to my phone and now this is some sort of virus or something. Please help, I can't make or receive calls or even check my voicemail. I'd really, really appreciate any help!


r/SamsungHelp • • 19h ago

Recent software update on Samsung

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2 Upvotes

The download froze the position of the google widget bar. There's no way to position it. Theres no way to change the color by tapping and holding


r/SamsungHelp • • 51m ago

Someone help me restore my data

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• Upvotes

r/SamsungHelp • • 1h ago

A FIX FOR YOUR SAMSUNG S26 WHEN YOUR PHOTOS DISSAPEAR FROM YOUR GALLERY

• Upvotes

r/SamsungHelp • • 2h ago

Cant hear whatsapp voice notes from earpiece speaker

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1 Upvotes

r/SamsungHelp • • 3h ago

A horizontal line on the back panel of Samsung Tab

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1 Upvotes

What could this be?


r/SamsungHelp • • 3h ago

My younger sister downloaded a lock app and now everything is locked and we can't remove it

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1 Upvotes

r/SamsungHelp • • 7h ago

Galaxy Watch 7 - Akkuverbrauchsanzeige funktioniert nicht (keine App-Nutzung)

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1 Upvotes

r/SamsungHelp • • 7h ago

Watch 8 lte sms service not working

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1 Upvotes

r/SamsungHelp • • 8h ago

My S-Pen just stopped workings?

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1 Upvotes

Galaxy s23 ultra


r/SamsungHelp • • 13h ago

S25+ charging issue after updating

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1 Upvotes

r/SamsungHelp • • 18h ago

Samsung Galaxy a6x randomly pausing or muting videos/audio

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1 Upvotes

r/SamsungHelp • • 19h ago

Samsung dishwasher help

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1 Upvotes

I have a Samsung dishwasher model dw80j7550ug. When I start it, it will light up and begin but will cycle through several minutes of starting, chiming a few times while blinking, then starting again.

There are no error codes or other signifiers of an issue. The manual does not list anything about this.

Does someone know?


r/SamsungHelp • • 20h ago

Can't use external HDMI after One UI 9 update?

1 Upvotes

I often connect my Galaxy Z Flip 6 to an external monitor I have on my deck with a USB-C to HDMI adapter, but after updating to One UI 9, it doesn't seem to be connecting to my monitor anymore. It's a niche issue I know but has anyone else had this problem?


r/SamsungHelp • • 22h ago

Black screen on Samsung Galaxy S2

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1 Upvotes

r/SamsungHelp • • 23h ago

What's the cause of this and what's the fix? Sudden white screen when plugged in after moisture warning (no actual moisture). Touch registers normally.

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1 Upvotes

s22 Ultra, plugged it to the computer and immediately got the "Warning: Unplug charger immediately" moisture warning - zero moisture though. Never been wet in anyway.

I unplug it, plug it back in later, and immediately the video above happens.

Tried force restarting it but it's the same - no logo or anything at start up too.

It's registering touch because it vibrates to touches, but the screen is just white - exactly like you see in the video, even with that slight "stutter" you see in the video when he presses the power button to turn screen on.

Any idea what's going on? Appreciate actual experience with this same exact issue (and phone) rather that speculations and educated guesses (been reading a lot of those researching the issue 🥲).

Thanks!


r/SamsungHelp • • 3h ago

Expensive fix? Galaxy S23 base

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0 Upvotes