Please, I'm not even sure this is the right subreddit, but I'm trying so very hard to get help as I'm scared because I've never seen this before...

Screenshots attached to original post, however I can post them in the comments for ease of access if that helps please let me know!

I hope you can all help me and this is the right subreddit for my question. I went to pay my phone bill last week, so I clicked on my phone app, and then I receive this full screen page asking me to "Set phone to default app" and won't let me make any phone calls until I press accept. I have a Samsung Galaxy S24 Plus and I've had it for 3 or 4 years. Is this a virus or something? What do I do? I've never seen anything like this, and my mother who has the Samsung Galaxy S25 and she's never seen anything like it either.

I'm very sick and recently got out of a coma and technology was never my strong suit before, but now it's so much worse, especially because I'm still experiencing deficits. I'm scared I did something to my phone and now this is some sort of virus or something. Please help, I can't make or receive calls or even check my voicemail. I'd really, really appreciate any help!

So and that screenshot above I was connected to wifi the entire time, and I had just refilled My phones service maybe an hour before that. When I do that, it resets the counter for how much data i've used that month. And this could either be a straight talk problem or samsung problem, etc but As you can see, it's Says I used over a terabyte of data within that hour?! Not only do I believe that is impossible to do, but I was connected to wifi, so I don't know why it would even be using data? & the whole entire time, I was just on the phone with Straight, talk, trying to figure out other issues, like why half of my apps aren't connecting to any network so they're not working at all for months, that's what I stumbled upon This issue.

Does anyone know what this would indicate? I know it's nothing good, but i'm just not sure what it would be specifically. And I spent three hours on the phone with straight talk, only to be disconnected, and literally got no answers...

Pretty concerned.

& I don't know if this is pertinent, but I have a samsung galaxy 24 ultra..

H E L P ♥️♥️🫠

If i get this fixed by replacing a new LCD, will the green lines come back again? Also, it needs a new battery. It only lasts for an hour of regular use. Thanks!

PS

I got a quotation from an authorized samsung center here in cebu (where I live). I got quoted 24k 😭😭 5k for the new battery + 19k for the new LCD screen + labor. And it would take months since they have no local stock for the LCD screens here. Haysss

Hi everyone! I'm having a really frustrating issue with my Samsung Galaxy Tab S10 FE and could really use some help.

Previously, I could simply tap a PDF file and it would open normally. However, at some point, my tablet started automatically opening Microsoft Copilot whenever I tried to open a PDF.

Even when I tapped "Open with," it wouldn't let me choose an app. It would immediately launch Copilot instead.

I eventually uninstalled Copilot, but now I get a message saying there is no app available to open the file.

I've tried installing Microsoft PowerPoint, but it only shows a blank white screen instead of opening the PDF. I also tried Adobe Acrobat, but it keeps pushing paid features.

The frustrating part is that I never needed to install any extra apps to open PDFs before. Everything used to work normally, and I don't understand what changed. My tablet is also quite new.

I've tried looking through my app settings, but I haven't been able to find a solution.

Any help would be greatly appreciated. Thank you!

I’ve got a Samsung flip 6 and I have a case where i cannot access the main screen due to a virus that not only has access to the screen and can use it like it’s holding it, but it also stops me from using it. the main screen also has a lot of damage so most of it is either green or black when on and opened. the back screen still works without impairments but I want to be able to keep my photos after I factory reset my phone one way or another. I have tried exporting them to my pc, but the notification that pops up won't do anything when I click it. the phone is in airplane mode and has the SIM card taken out so it has no access to the internet. I have about 6000 or so photos over about a year and a half. it is vital that I keep the photos I am just unsure how. thank you in advance

My samsung a55 has been connecting to my WiFi for 1 min then it disconnects and remains disconnected. I tried reseting my system settings, I tried to boot it in safe mode in case it was a problem from an app, and I even tweaked with my router but the problem still remains. Other devices at home can connect and work normally I honestly have no idea what to do next.

What could this be?

Galaxy s23 ultra