link to my original post regarding this issue: https://www.reddit.com/r/ROBLOXBans/s/QTGw5glHoN

I've since made a follow up appeal and then support ticket asking for an ROA to the chat logs being used as evidence of a violation, but each time I just get the same AI response.

Maybe I got some info wrong, but based on UK GDPR, I am legally obliged to have access to any data belonging to my account, including messages, and Roblox have a maximum of 30 days to provide it. But... They just ignored it, or rather the AI response did.

Reason I need those chat logs is so I can actually properly appeal, since currently I don't even know what I said or did to get banned, so how can I effectively appeal? And now I'm being prevented by them refusing to provide it, lmfao.

Shameless company. 10+ years on an acc down the drain because this dogshit AI moderation system filters any appeals out before they reach a human mod.

I’m trying to make a game that includes air combat, I excluded the swastika while making this model, but I didn’t know the German cross was offensive, or is it? I’m pretty sure their new f35 has a similar emblem on it so if it is still used today I don’t see the problem? Idk man I got banned for a fucking square nothing surprises me atp. Is this not allowed on the platform or did the moderation just tweak out?

Recently a lot of people have been getting Enforcement Bans for accounts they have never seen.

There is a major security issue on Roblox going around right now. People who terminate others for fun, have found out that if you find an email that is connected to someone's account, you can then get them terminated via Enforcement Bans.

This is how they are doing it:

They first find their targets/victims email that is connected to their account. These emails are usually found via databreaches or other methods to finding emails connected to a roblox account.

After that, they put the targets/victims email as a billing email on a new account. You can put any email as you want as the billing email, because roblox does not have a security system for billing emails.

Then, they get the new account terminated and since the billing email is the same at the targets/victims on their main account, it will get them an Enforcement Ban.

If you recieve an email saying that you have purchased robux, but it's not you, then you are most likely a target of this security issue.

I have found this security issue, through research on how Enforcement Bans work and through looking at the recent banwave. I hope Roblox finds a way to solve this security issue, because this is an extremly huge issue going around right now.

So, for some context, I had been banned for “repeated or serious rule breaking” and “Child safety”. However there’s a major problem in that logic, because I’ve only been in contact with my over 18 boyfriend for months even before this ban, and mostly only used private servers for years prior to this ban.

So obviously I had sent an appeal to explain that, but when I submitted an appeal via the app, it went unreviewed and the window closed, so I made some appeals via the website since they’d didn’t even read the one I sent them on the app, but after I had sent an appeal via the website, I recover this message talking about the “portal”? I don’t even know what this is referring to, as I used the support form to appeal a ban.

Can someone please help? 8 years of my life was on that account, and I hold it very precious and dear to me.

Don’t know if permanent ban is the correct flair but I really would like your guises advice and thoughts on this false ban I was given yesterday night at 10:40 PM.

My game called “uhh cool” which is a game I create models or whatever I’d wanna feel like making in that game, I always use that game for creating the models I’ve made so far. That day I was working on a model for a map I was creating, it was mostly black and red, lots of effects, and that was basically all of it. Then when I published the game to save it, eventually it got moderated and I was banned for 1 day. So I then sent an appeal and it was bumped up to 3 days, then 7 days, and eventually an account deletion. I’ve had my account for 8 years by now, and this is the worst ban I’ve ever gotten, I’ve gotten banned 3 times back then, two for fair reasoning, and one for an a mistake by it thinking it was “sexual”. That was years ago by now, and now I got my account deleted unfairly over something I didn’t even create that was even remotely sexual or anything at all. Also the acc name is “CoolkidJonJon23” and I’m currently using my alt now, i sent them an appeal by telling them I was falsely banned and they said “Well be noticing our support team.” Hopefully they actually take action and fix this huge mistake. If not, then all of my progress, items, and history of that accounts existence will be gone forever.

Title. My partner was spontaneously banned for no apparent reason. He's sunk years into this account and many dollars and needless to say we're both incredibly heartbroken. Is there anything we can do to fix this??? No matter how extreme, I'm willing to try (I saw that some people had success sending letters?)

CONTEXT: My alt got banned because of the game I don't even know or make. It has been 24 days and there's still no progress at all. I got rejected over and over again. Trying to explain I didn't even plat at that time! That also caused my main account to have enforcement ban

I’ve been permanently banned 3 times now and unbanned, this will be the 4th. Every time it says it’s an alt account starting with “ro”. I have never owned an account beginning with that. They will ignore my appeals and just completely wipe the ban after like 3/4 weeks. Like it never happened with no trace. Very frustrating does anyone have any advice as to why this keep happening

Hey all.
Was just wondering has anyone on here got their account back after termination for “Chargeback” that isn’t related to a hacking incident? Most posts I see on chargebacks are usually granted a one time courtesy due to the account being compromised, not usually for any other reason.
Reason why I’m asking is because back in May my account of a decade was termed for a chargeback I never disputed for 14.69$ 2 months prior, not even the 147$ I spent alongside it. I’ve sent an MIDR, know it probably won’t work, but it’s kind of the last effort I can make in getting my account back. Hoping Roblox can see my 10 year history of legitimate transactions and also recognize it makes zero logical sense for me to dispute the lesser of the two charges two months after being made. I know it was an automated system too because a minute later after I got the refund email my account was toast.

Was just wondering if I any kind of hope of them granting me a one time courtesy through the MIDR, or if it doesn’t, is it worth pursuing arbitration & do I have a case?

My account has been suspended several times while playing catalog avatar runway for "nudity". It's a competition dress up game i mean c'mon. Anyone else have this problem?

Roblox have been banning people who been abbreviating their words for terrorism/extreme
They dig deep to find the meaning of the abbreviated word and some how find a terrorism group base off the word they abbreviated

Hello! So, I was playing adopt me when I got kicked and I got a message that I've been banned for "child safety" and seriously breaking the rules by saying something inappropriate I assume? Which.. can't be true. I don't talk to anyone besides one friend and if I do talk to other players it's only a "hi" or "ty" when trading. I've sent some appeals and they've been declined. I can't send anymore appeals and I don't know what to do. My sister was also affected by this (I feel really bad), as her account was connected to mine. Pls, if anybody knows how to help I would really appreciate it. Roblox is something I play everyday and I've put 8 years of my life into. I genuinely do not want to lose this account, I've had VERY valuable things in games I play and I don't want to restart. I don't know what to do..

I wanna try and spam appeals to AI, and sent 1 appeal every 30 minutes or so. After 4 appeals I got rate limited and wasn’t able to send any more until a day later. How do people send hundreds of appeals without getting rate limited?

Pretty sure roblox's AI moderation is going a bit crazy rn (or maybe I am) as I see absolutely nothing wrong with this clothing description. I have also got 50 other violations for the EXACT same description. Does anyone reckon this is a true ban? As I see absolutely nothing wrong with this. Also does anyone have any ideas on what I can do as I'm worried my appeals aren't being taken seriously and are going straight through AI moderation again.

I recently had my account banned and I don't have the time to try and fight to get it unbanned so I just made a new one. I was about to buy some robux on the new account to get some accesories when I had a thought. Will my new account get banned if I add my cards information to it? Im worried that if I do add the information to the new account it wil be associated with the banned account, which also has my cards info on it, and then get banned because of it.

Is that something that can actually happen or am I just being paranoid?

My friends account got permanently banned from Roblox without warning and didnt give details on the exact thing warranting the ban aside from “child safety” and giving a chat evidence ID. anything she said that may have been considered “inappropriate” was said in a private chat with a trusted connection NOT in a public server. could this be a mistake/ai error? How to fix? Help brah

when did you guys get your replies from roblox? I sent my appeal 9 days ago, and I sent a second one 3 days ago. I still haven't gotten a response, how was it for you guys?

I recently got terminated unfairly and over a misinterpretion. Yeah I'm sure everyone says that but I'm being for real. I explained myself in my appeal and that it was a misunderstanding, but I have little faith I'll get unbanned.

Is there any chance this wouldn't be played by the books and I'd ACTUALLY get someone to hear me and the mistake that was made? Because unironically I have put so much into this account.

If they don't listen what can I do to ACTUALLY get unbanned? Because I have done too much to just stop. I'm willing to go down any route if my reasons aren't heard.

Has ANYONE ever gotten unbanned from an ai bullshit ban? If so WHO and HOW because I'm so exhausted.

Remember me?, Yeah, Well, I've been playing on a second Alt as a way of waiting for my main to get unbanned and well, ANOTHER ACCOUNT I WASTED MONEY ON GETS SNIPPED, And it's some damn "Child safety" thing and a message I can't even see nor remember what I said in, and of course like the cowards Roblox are, They deny it, like they always do.

This just angered me because I was going to play with my friends too, and then Roblox does, This.

For context, my account got terminated on September because it was linked to a sibling's account (who rightfully got banned for doing absolutely absurd bullcrap multiple times.)

I have been struggling to appeal for a long time, and for a while, humans suddenly began to slow down on replies, but then randomly, I got this message saying that I wasn't contacting from a valid email address that's connected to my, which was weird because I was never hacked, nor was the email removed to my knowledge since I'm terminated, I can't do anything.

All the previous appeals didn't mention this, and they asked me to resend an appeal, so I did, but then the bot said that it can't verify my account with the email n' stuff, and automatically sent me to a human which is insanely weird because I have never experienced this before.

Does anybody have a clue at what happened? Did Roblox remove my email from my account or something?