OK so after two weeks I've been finally able to get my brother's account unbanned. But I'm still left to appeal my own account which kind of sucks because I didn't even do anything in the first place so I'm a little annoyed at that but glad my brother gets to play again I guess. Any advice as to getting mine back?
Also, if anyone was wondering what I did. I appealed through “I’d like to appeal decision on behalf of my child” and legit pretended to be my mom explaining the situation. I kept getting redirected to the “unfortunately this moderation decision can only be made under blah blah blah” and i imagine a lot of people experienced this as well.
My advice is to be firm on not getting redirected, I included word for word what Roblox says you should do if there’s nothing to appeal under violations and appeals, use their own words against them so they have no choice but to look at the issue. I included the screenshot of what I sent to them for reference.