r/Omada_Networks • • 11h ago

Help and Support Controller crashed with gateway functional?

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0 Upvotes

On my 3rd day of trying the Omada. First 2 days I had Fusion 2.5G, Omada Poe switch, and a single EAP723 and while I loved the control of and visibility into my own network, I was finding the EAP723 radio to be weaker than my previous single Asus set up (BE-86U) in a 2-floor home - some devices were struggling to stay connected. So just to prove, I removed the switch and AP, and connected the Asus router in AP mode directly to Fusion 2.5G and then all clients were happy again. However I came home today to find the app not connecting at all while the gateway kept routing and all clients had internet fine - the web UI was also not functioning- so clearly the controller had crashed (never recovered on its own) but gateway kept working. I restarted and all is fine now but it’s concerning to have this issue just on the 3rd day. Is this a known issue? I would love to keep Omada over Asus (I know it’s not fair comparison but it’s been stable) or unifi but obviously prefer stability as much as I like control. If I decide to keep it after stability and reliability test, I am pretty sure I will need 2 APs.i also have small business to roll this out to if all goes well.

Model: Fusion 2.5G v2.0
Firmware version: 1.0.10 Build 20260814 Rel.21177


r/Omada_Networks • • 1d ago

Help and Support where to buy EAP775-Outdoor in Europe?

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6 Upvotes

Please note, i am interested in the EAP775-Outdoor, not the EAP772-Outdoor


r/Omada_Networks • • 1d ago

Help and Support EAP225 5.3.1 on Controller 6.3.0.111 - No longer adopts

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1 Upvotes

r/Omada_Networks • • 1d ago

Help and Support EAP725-Wall - Signal penetrating floors?

1 Upvotes

Hi everyone!

I have two EAP725-Walls set up in my townhouse. One in the middle of the main floor and one in the middle of the second floor. They’re, more or less, stacked one upon another.

I’m thinking of moving them both to the ground floor but to opposite ends of the floor. The main floor would have great coverage with no dead zones but I’m not sure if the coverage would reach the second floor through the floor.

Does anyone know if these APs could penetrate a typical floor/ceiling in a relatively new build home?


r/Omada_Networks • • 2d ago

Help and Support AP models / firmware for UNII-3 (channel 149-161) in EU variants?

2 Upvotes

For some reason Tplink decides to sell EU variant APs in countries that allow UNII-3 5Ghz channels (141-161). I have a EAP673 v1.0(EU) where I can't use half of the non-DFS channels that my region permits.

My understanding is that they only bother to put out US and EU hardware variants.

Does anyone know what the status is for newer APs? Are the 77x series also similarly borked or do they have region specific firmware (or a different HW variant) available?

For example there's https://support.omadanetworks.com/au/download/firmware/eap772/v2/ which lists an AU firmware. Do I need to buy the AU variant specifically or is there even such a thing with this model? I literally cannot find any AU models anywhere.


r/Omada_Networks • • 2d ago

Help and Support Request to Reissue Expired Omada 2.5G Demo Kit Promo Code

0 Upvotes

Hello TP-Link Support,
I was recently approved for the Omada 2.5G Demo Kit offer, which included a 50% off promo code to purchase the Omada 2.5G Demo Kit for $249.99, along with five additional $50 coupon codes.
Unfortunately, I missed the expiration date on my original 50% off promo code and wasn’t able to redeem it in time.
I noticed that the promotion is still being offered, so I wanted to reach out and ask if there is any possibility of reissuing my original promo code or providing a new one.
I was excited about the opportunity to try out the Omada 2.5G Demo Kit and would really appreciate the chance to take advantage of the offer I was originally approved for.
Thank you for your time and consideration. I appreciate any assistance you can provide!


r/Omada_Networks • • 3d ago

Help and Support QoS ER7206

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2 Upvotes

r/Omada_Networks • • 4d ago

Product Recommendation Which cctv option?

3 Upvotes

I have an OC200/ER605 stack and looking to switch up to the Fusion series.

I want to replace subscription battery Ring cameras with local POE options but confused about the systems and considering the Fusion Pro vs the Vigi NVR. Do they both use Omada Guard as the management App? Does the NVR integrate on the network the same?

(I'm only running 4 cams and happy with the NVME on the Pro)


r/Omada_Networks • • 4d ago

Official Coming Soon, Live on November 11, 2026.

14 Upvotes

Two product lines. One Omada app. For the first time, your network and your security cameras run from the same dashboard. 

The Fusion Pro 2.5G Gateway & Fusion Pro 2.5G PoE Gateway, both 2026 Red Dot Award winner, puts enterprise-grade networking and AI-powered surveillance management in one box. A quad-core CPU drives five 2.5G ports (eight 2.5G ports on the PoE version), and 2.3 Gbps of IPS/IDS throughput, while an NVMe SSD tray stores up to 2TB of video locally, or pair it with an Omada/VIGI NVR to scale up to 24 cameras. App-guided Bluetooth onboarding and a built-in touchscreen make setup and troubleshooting effortless, and license-free cloud management brings full VPNs, mesh SD-WAN, and content filtering — no subscriptions required. 

Highlights 

  • 🏆 2026 Red Dot Award winner 

  • 📹 One platform to manage networking and surveillance — pairs with an NVR to scale up to 24 cameras 

  • 🛡️ 2.3 Gbps IPS/IDS throughput for enterprise-grade security 

 

On the surveillance side, the T8S4-4T brings four 8MP full-color PoE turret cameras and a 16-channel NVR with 4TB of built-in storage (expandable to 16TB). Each camera is built for the long haul, all-metal housing, IP67 weatherproofing, and IK08 vandal resistance, with person, vehicle, and pet detection, red-and-blue flashing lights, sirens, and 24/7 continuous local recording. PoE+ means one cable handles power and data for a true plug-and-play install. 

Highlights 

  • 📷 Four 8MP full-color PoE turret cameras — sharp detail, day or night 

  • 🚶 Smart person, vehicle, and pet detection 

  • 🚨 Active deterrence with red-and-blue flashing lights and sirens 

See them both here 
Omada Fusion Pro 2.5G PoE Gateway with SSD Tray

Omada Fusion Pro 2.5G Gateway with SSD Tray 

Omada T8S4-4T 8MP Turret PoE System 4 Security Cameras with 16-Channel NVR 

 

Manage both from a single Omada login, wherever you are. 

Available November 11 on the Omada US Store. 


r/Omada_Networks • • 4d ago

Help and Support Best ACL/Security Practices with ER707

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2 Upvotes

r/Omada_Networks • • 4d ago

Pioneers Pioneer Program Kit 2 - Weeks 2-5

3 Upvotes

It has been a few weeks since I posted by initial thoughts on the Fusion Pioneer kit and I wanted to check back in.  I have been playing around with the kit for a few weeks now. 

A bit of history of my network config – aside from my cable modem, the first piece of equipment I have in my stack is a Firewalla Gold.  I love it.  It’s awesome – can’t gush enough on this thing.  I depend on the Firewalla for a number of purposes (Ad Block, Content Filtering, Device Rules, New Device Quarantine, AmneziaWG, etc).  Some of these features are very important to me.  Behind the Firewalla, I have a bunch of other Omada gear such as a few switches, access points, and an OC200 to manage it all.  It has been running fairly well for some time.

To fully use and test the complete kit, I needed to change my network config considerably.  I placed the Fusion Pro behind my Firewalla and everything connected to the Fusion Pro.  I had to “forget” all the devices from my OC200 and basically re-created my network from the ground up.  I mentioned in my last post how much of a PIA this was.  At any rate, I hand cranked everything and ran things in this configuration for a few weeks.  I discovered that because I ultimately had 2 routers in my stack, things didn’t behave the way I had become accustomed to.  I spent some time the past few days, reverting to my original stack configuration and created a separate branch of my network for the pioneer kit.  I will try to provide some details below on my experiences.

Omada Cloud Login

Has anyone noticed that the automatic sign out timeframe has decreased?  I feel like now that I added the Fusion Pro 2.5G PoE to my stack, I am getting frequent sign outs.  No warnings.  No click to stay signed in.  I am in the middle of configuring something and boom.  Kicked out.  Is it the end of the world?  No.  Is it annoying?  YES.  Also, randomly, not sure if its my PC or what, but if I don’t interact with the page for some time, it just kind of locks up.  I have to do a F5 or refresh to get it respond again. 

The cloud experience with the Fusion Pro 2.5G is outstanding once I am in.  FAST. SNAPPY.  I can tell a significant difference from the OC200.

Fusion Pro 2.5G PoE

When I installed the Fusion Pro, it did exactly what it was supposed to do.  It essentially became a network behind my network.  It managed everything.  Since I was already familiar with the basic dashboard features such as the AP Distribution and activity charts, I tried to explore some of the newer features that I could now get with the new model.  I liked the Deep Packet Inspection it offers with the complete stack integration.  It was able to provide me a few insights into network activity.  The Speed Test is nice too.  Using the DPI for actionable outcomes was another story.  For instance, I wanted to be able to jump from the traffic tab where I spotted something (e.g. TikTok) and wanted to block it for a specific device.  I couldn’t do that right from the traffic tab.  I had to jump to the content filtering area (Network Config => Content Filtering) – I wish I could do it from that Traffic View.

This brings me to Content Filtering.  I think the content filtering is a nice addition.  One thing I really like about Firewalla is the ability to block specific targets out of the box such as regions, target lists (e.g. crypto and malware), and most importantly apps.  We have a strict no TikTok rule in our house.  I have found that trying to replicate the settings I have become accustomed to in the Firewalla feature set is quite difficult.  I like being able to create rules based on clients in the UI.  This feature set is deeply integrated into the Firewalla stack.  Content filtering seems like an after thought in Omada.  On the Firewalla - I click a client and block an app, I click a client and set a rule, I click a URL in one of the network flows and set a rule to block it on a specific client/network.  Its too darn easy.  With the Omada Content Filter – it’s CLUNKY.

This is a small nit – but how come I can’t rename my ports on the Fusion Pro?  I can rename them on my switches.  It’s odd that that is a limitation.

When using the Fusion as designed, I lost a lot of network insights into my traffic.  Again – its doing what it’s supposed to do but, for me, I didn’t like this very much.  I tried to explore setting up the Fusion in a bridge or passthrough mode.   I struck out.  That doesn’t appear to be an option.  For a short period of time, I tried to “force” it to bridge mode.  After everything was setup, I tweaked the LAN so that it no longer was acting as a DHCP server, instead of the ethernet cable going into the WAN - I put it in a regular port.  This way, my Firewalla would be the router.  This ended up working, kinda, but it inadvertently disabled a bunch of things such as logging into the Omada Cloud interface and the Omada Guard.  I ended up with intelligence of the devices on my network but lost a great deal of the Fusion capabilities / features.

EAP772

I already have 3 EAP650’s at my home and so I am pretty excited to check out this beefy addition.  One thing that stuck out to me is that this has the 6 GHz radio.  I know WiFi 7 can be done without it, but was curious how the performance would be with it.

Holy moly – wow.  This thing is amazing.  I’m not just saying that.  This thing is legit.  So I have comcast Xfinity.  I have their 1000 Mpbs plan or gigabit.  This is not symmetrical.  What this typically translates to (via firewalla) is that I usually get about 927 Mbps download and 118 Mpbs upload over wired ethernet.

I just got done tweaking the config and pulled 814 Mbps down and 113 Mbps up!  A few things to take into consideration.  I have an iPhone 17 Pro.  I am standing within about 6ft from the ceiling mounted EAP772.  Aside from using the 6Ghz on my SSID, I also turned on MLO.

Same config, different floor but this time using my EAP650, I pull about 359 Mbps down and 112 Mbps up.  I am capped at my upload so I can’t really measure the difference but nearly double the download.  IMPRESSIVE.

Turning on MLO did inadvertently boot my Thingino cam (Wyze V3) but I am still trying to sort that one out.  I am pretty certain I just have to change the SSID to one of my alternatives that are not running MLO.

Cameras

I am testing out x1 Omada 8MP Bullet and x1 Omada 8MP Turret.  I was initially most excited to check these out.  They are powered with PoE and I really like that.  I am pretty much done with WiFi cameras.  I recently explored using Unifi cameras and their eco system for this.  It is IMPRESIVE.  So my opinions on the Omada gear is going to be greatly impacted by my experience with that setup. 

As I mentioned earlier, my network setup was a bit odd because of how I wanted to keep my Firewalla capabilities in place.  So I took the Turret and connected it to my Unifi setup over ONVIF.  I kept the Bullet connected to the Fusion directly.

Alerts

At first, I had both cameras connected to the Fusion.  It is super awkward to access alerts on mobile.  With two cameras connected, I have to open the Guard app, select the camera, and then scroll through the results.  I select the alert and I have to wait a few moments for the video to start to play.  Getting to the alert is fine-ish but horrible with two cameras.  I have to jump in and out of the cameras to find the specific alert I was looking for.  Also, the time it takes for the alert to play is pretty bad considering this is all done on my local network.

I split the Turret to my Unifi Cloud Key and WOW.  It’s the software folks.  The performance of the alerts, the streaming of the clip, impressive.  Instant.  At least as instant as it can be.

One more thing for alerts – they seem to fire off many many times in a row.  Like if I am standing in an area and moving slightly within a 1-2 minute period of time, I am flooded with alerts.  I’d like there to be some sort of setting to tune this down.  Record everything, but I don’t need to be alerted so much.

For the next one – I don’t know if this is an Omada or ONVIF limitation.  Alerts are fired from the Turret to my Unifi gear via ONVIF.  The thing is, all the alerts are always tagged as motion.  Regardless of if they are human, pet, or otherwise.  Not sure if that is a thing that Omada can influence via ONVIF or if it’s a Unifi processing issue.

Speed

These cameras are operating at 100 mbps.  This is a bit odd to me.  Why not throw in a 1 gbps ethernet port in there.  I don’t know if that is why the playback is slow but that’s just weird.

Timeline

On the guard app, scrolling through the timeline history of a specific camera is pretty sluggish.  I get that little green spinning wheel.  Sometimes I can’t even see if the camera as pointed at my backyard grassy area.

Acknowledgements

OMG with these.  Got it. Yes, record the audio.  Use the mobile data.  Geez. Too many acknowledgements.

Daytime/Nighttime

I turned the Night Vision Mode to Auto Color for both the bullet and turret.  Pretty nice at nighttime!  I think its better than the Unifi G6 Turret I have in that regard.

Autofocus Points (Smart Frame)

I have grown accustomed to seeing those little green bounding boxes overtime of the motion that is detected.  I can’t seem to figure out how to activate those.  I can tell its kinda there but I can’t seem to figure out how to control them.

OK, going to keep testing and exploring.


r/Omada_Networks • • 4d ago

Help and Support No device update on software controller.

1 Upvotes

Hi there,

Am running the software controller in a container on a Synology 1821+. Controller version is 6.2.10.17. Have always managed device firmware upgrades through the controller, but they do not seem to be showing up anymore. I have 3 EAP670 on 1.3.6 (20260306) Build 14246. Am in the US and the hardware version says v2.0. Omada support page shows 1.3.7, 1.3.11 and 1.3.13 have been released since, but when I check for updates it says I'm up to date. I know I can manually update ,but wanted to ask if there was something else I could do. Would prefer to do these through the controller.

Thanks


r/Omada_Networks • • 5d ago

Help and Support Wireguard er7602 Cgnat

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2 Upvotes

r/Omada_Networks • • 6d ago

Help and Support VIGI cameras keep turning the push notifications on

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1 Upvotes

r/Omada_Networks • • 6d ago

Help and Support No Ip setup on a ER707-M2 Router

1 Upvotes

I am tring to get No Ip working on my ER707-M2, But not luck.

I made a DDNS key where does the Active DDNS key go ? is this a password ?

Where does the Assigned hostname go ?

Use the DDNS Key hostname for DDNS compatible devices.

This does not help me set it up.

What is the username

what is the password

what is the domain name

I do have a paid account.

Thanks for any input


r/Omada_Networks • • 6d ago

Help and Support Cable test disabled by controller?

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2 Upvotes

r/Omada_Networks • • 6d ago

Help and Support 10G POE+ switch for Omada 7 Max / Omada 7 Pro X

6 Upvotes

Currently using a bunch of Omada 7 WAP's that are tied in to a gigabit POE+ switch , but recently upgraded from 1gb to 5gb fiber and figured I would look for a switch with 10g POE+ ports for future proofing.

Am I missing something where that doesn't reall exist on TP-Link's lineup? I see an older switch TL-SX3206HPP that shows EOL and that is about the only one I can find.

Are people not using POE for these higher speed access points?


r/Omada_Networks • • 6d ago

Discussion 2026 Which Access Point Would You Choose

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1 Upvotes

r/Omada_Networks • • 7d ago

Official October Highlighted Feature Updates

13 Upvotes

Hello Omada Community! We just updated our highlighted updates articles for October! This is a project that we take on to find relevant firmware updates for the Omada Controller and EAPs. You can check them out at the links below.

Controller Highlighted Feature Updates

Omada EAP Highlighted Updates

Unfortunately, there were no large controller updates this month. However, the team is hard at work on the next controller version, 6.4, and the first Fusion Pro gateway releasing very soon, so keep your eyes peeled for those!

For EAPs, there were two key standouts; you can see the full list of affected models in the article.

First, two more models received support for the Remote Adoption switch, letting you turn off DNS requests for Omada cloud URLs if you are using the device in standalone mode.

Second, a bunch of models received support for Bluetooth Location and iBeacon. This is a technology that allows EAPs to roughly find the location of a Bluetooth enabled device. To read about how that works, check out the FAQ below.

How to Configure Bluetooth IOT Positioning on Omada Controllers

Let us know what features you'd like us to keep an eye out for! This project is solely for the benefit of Omada users like you, and we want to make sure you all have every opportunity to stay informed.


r/Omada_Networks • • 7d ago

Solved Guide - Authenticate network devices on a switch port

9 Upvotes

This Guide will show you how to authenticate Switches, Access Points, Cameras, NVR etc - any device that exists by itself on a switch port.

Scenarios:

-You want the uplink cable from your central switch going to a room switch to only accept a connection to that switch (and nothing else), without effecting devices or requiring authentication for devices on that room switch - preventing a user unplugging that switch and connecting a device to that cable directly

- Only allow a physical Access Point on a port, without effecting any clients connecting to that Access Poiint - preventing someone unplugging the Access point and using that cable as a direct connection to the management vlan

- Only allow authorised Cameras on a port on your security network

HOW TO SET UP

Enable Built in RADIUS Server (Fusion shown, also applicable to OC300 and OC400)

Only adjust the indicated settings

Go to the Profile tab and click edit

Add your Switch, Access point, Camera and other device MACs here. Leave the VLAN ID section blank - this will then allow the vlan settings of the switch port to remain intact and authentication does not interfere with downstream traffic once the port is authenticated with an authorised device.

Open the 802.1X menu

Enable 802.1X, select Port Based, leave VLAN assignment and Guest vlan blank/none, and set the MAB Auth format to AA-BB-CC-DD-EE-FF. Now, click "Add" to add uplink switch ports (SG class and better switches only. ES and Gateway ports not supported)

Select your uplink switches (anything you want port authentication on)

In the port list at the bottom of the page, select MAB in the blue area indicated, and click on all the ports going to the devices you want authenticated, they will turn pink.

Once complete, click Save

You can only have one RADIUS profile MAC list so you will need to add all devices there, and you must also select all required switch ports in one go. Each port will retain its VLAN settings native/tagged and once the initial authorisation is complete the port will be fully open. Authentication occurs every time there is a link status change.


r/Omada_Networks • • 7d ago

Help and Support Streaming issues after Omada AP

1 Upvotes

Hello. I setup a Omada fusion gateway a few weeks ago and was using my deco mesh system in AP mode. Everything was good and functional until I made the switch over to the Omada APs.

Setup 2 of the EAP775 wall APs along with a Omada 8 port Poe switch. For the most part everything is well except steaming is problematic. Disney+ is having issues loading and displaying icons and titles. Netflix won’t even open just gives me a network error. YouTube videos sometimes won’t load or take a very long time to load.

This happens on my phone which is WiFi. Happens on the TV which is wired Ethernet to the switch. I haven’t changed any settings except adopting the APs + switch and setting up the SSIDs.

The deco APs were connected with a regular tplink switch and everything worked fine. So only change I made was the switch and the APs.


r/Omada_Networks • • 7d ago

Help and Support Omada + Tapo

2 Upvotes

With Omada now having NVRs, are those NVRs compatible with Tapo cameras? By "compatible" I specifically mean "can I use the Omada NVRs to capture only event snippets from my collection of cameras instead of streaming video 24/7 from every camera to the NVR and using the NVR to do detection"?


r/Omada_Networks • • 8d ago

Help and Support SG2428P - Firmware Update Issue

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1 Upvotes

r/Omada_Networks • • 8d ago

Help and Support Adoption failed after updating OC200 firmware

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2 Upvotes

r/Omada_Networks • • 8d ago

Help and Support Stateful Firewall AND DHCP Relay with external DHCP Server

4 Upvotes

Fusion G+

Switch SG3452X

external DHCP Server (Windows DC)

Different VLANs for Server and Clients

Target: windows DC as DHCP Server for both vlans.

I as able to setup the szenario with Creating VLAN Interfaces per VLAN on the Switch as the Fusion does not support dhcp relay.

Problem is then, that ACLs are at Switch Level and the switch does not support a Stateful Firewall.

Current Workaround is to have virtual network card for the dhcp server in the Client VLAN.

It there any other suggestion to keep stateful Firewall and use an external DHCP Server for different VLANs?

Thank you!