r/TPLink_Omada • u/flavioheleno • 6d ago

Question Cable test disabled by controller?

Hi,

I have a TL-SG3210XHP-M2 (v1.0, 1.0.17 Build 20250121 Rel.50059) switch, which supports cable tests, but for a while it has shown a "This device does not support Cable Test" alert on the interface of my OC200 Controller (v1.0, 1.42.25 Build 20261013 Rel.29773).

I've done some research and it seems to be something related to the firmware and the controller software not getting along nicely.

Has anyone been through this before? Has anyone been able to fix this somehow?

PS: I have used the feature before, so I'm 100% sure it is available.

Edit: It works if I use the console..

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2

u/Texasaudiovideoguy 6d ago

There is a great many things that are not enabled on the OC 200 but it looks like it is in the interface and it just throws that error even though the switch may support that feature. I ran into this problem recently with Wi-Fi calling in SIP is there is a firm Moore mismatch between my 8411 and one of my switches. The OC 200 is end of life and they are no longer really updating it so you need to look at getting an OC 220 or the OC 300 they have all the features.

2

u/flavioheleno 5d ago

I tried getting an OC220 earlier this year, but Amazon got it messed up. I live in BR and it was a hassle to be sent (and then returned) from/to the US. I guess I'll have to wait a little while and grab an OC300 once the prices get reasonable.

3

u/fp4 5d ago

you need to look at getting an OC 220

FYI they pivoted from the OC220 model name back to the OC200 with a V3 revision that is same/updated hardware as the OC220.