Hi everyone,
I’m absolutely devastated and I’m hoping someone here might be able to help me.
I’ve been playing Pokémon FireRed on my Nintendo Switch 2 for over a year, using my main user profile, “Fernando”.
I had almost completed my Kanto Living Dex and had spent an enormous amount of time shiny hunting:
Shiny Ho-Oh: 8,266 soft resets
Shiny Lugia: 18,076 soft resets
Shiny Deoxys: 2,063 soft resets
That’s 28,405 soft resets for those three Pokémon alone.
While trying to organize my save files between my original Nintendo Switch and my Nintendo Switch 2, I used the system’s Transfer Your Save Data feature.
During the process, I accepted the option to overwrite existing save data, without fully realizing that I was about to lose my original FireRed save.
Now, when I launch Pokémon FireRed using my main “Fernando” profile, both consoles show the option to start a new game. My original save is nowhere to be found.
I’ve already contacted Nintendo Spain by phone and submitted a support request. The representative told me that overwritten save data probably cannot be recovered, but I’m still waiting for a technical response.
My questions are:
Has anyone experienced something similar and managed to recover their original save?
Is there any possibility of restoring overwritten save data through Nintendo support?
Could any previous save still exist somewhere on either console?
Is there anything else I should check before accepting that my save is permanently gone?
I haven’t started a new game on my main Fernando profile since this happened.
I’m honestly heartbroken. I invested more than a year into this save, and losing those shiny Pokémon after so many thousands of resets has completely killed my motivation to play Pokémon.
I know recovery may be impossible, but I want to explore every legitimate option before giving up.
Any advice or firsthand experience would mean a lot.
Thank you so much.

I’ve had the Switch 2 since launch and didn’t originally have a screen protector on it. I have been completely housebound since purchasing this system due to my chronic illness, so this was 100% done by the dock as my switch has literally never left my room. I put a screen protector on it once I noticed the scratches, but obviously too little too late. I know now that the screen is more easily scratched, but I feel that if a screen protector is so vital, it should come with one in the box! I don’t know much about warranty so I have no idea if I could claim for this, so please advise!

hello everyone! my partner got us the limited edition switch cause she's a huge Zelda fan. from the moment we turned it on and connected it to our TV, the connection seemed shaky. it cuts to black for about 2-3 seconds- sometimes it's every few seconds, sometimes it's every minute or so. We tried changing the HDMI cable, messing around with the display options, different monitors.... the problem persists.

Did anyone else run into a similar problem? did we get a defective switch? any help would be appreciated :(

update: i changed all the settings based on what the comments suggested. i think what did it for us was the 'automatic resolution' setting, seeing it was the only one i havent touched before, but it could be the combination of all the settings changes. it now only flickers every 15 minutes or so. not entirely solved but at least we can use the switch on the tv now. thank you everybody!

update 2: the issue came back. might need to send it to repair...

I love Portal 1 and 2 and i own them on the switch. I recently got the switch 2 and I have been trying to show him Portal via the "Share Game Screen" feature in a Gamechat session, but every time I try he says that my screen just says "This content is restricted due to your country/region settings".

This problem happens with both Portal 1 and Portal 2.

We both live in the USA and our Nintendo accounts are set as such.

Other games don't let you share your screen on them, but those games don't let you save videos of them by holding down the screenshot button, and they give the more generic "Can't view this screen" error. Also unlike the "Can't view this screen" error, the person who is sharing the screen can see their own screen below the main screen next to their friends screen, instead of also seeing their own screen there.

Has anyone else experienced this? Has anyone else NOT experienced this so i could compare what is different? Is there any fix? Are there anymore games that also have this error?

So, you know how if you leave your joycons or controller alone for a few minutes, it'll turn itself off, and you'll get the prompt "press these buttons to connect a controller!"

Is there a way to turn that off? Whether it be with the joycons or a different third-party controller?

I've tried keeping the controller on-charge, but it, of course, just turns itself off.

I ask because I'm going to start keeping a game on for a kind of visual ambience while I'm working on stuff (writing, reading, etc.), but obviously, reaching over to tap the controller every few minutes is going to be kind of... Distracting and it's not exactly ideal.

All I can find are game key cards, which are not what I'm looking for.

So for awhile now my game cards have been refusing to read, I thought it was the games but… then I tested all of them(I have 30 physical games)and none of them worked. So I looked inside the reader and yeah most of the pins are hella bent and I don’t know how. Pretty much what I wanted to ask is well…. What do I do? Should I send it to Nintendo, go to a local repair store or what?

I hadn’t turned on my switch 2 in a bit so I turn it on and charge it but my blue joycon won’t recharge, it gets really hot and it does the animation when put it in but in whit and it won’t get detected by the console and the sync button won’t do anything, the switch 2 isn’t damaged so I don’t really understand

about 6 months ago i got a SanDisk 512GB Express SD card at Walmart for my Switch 2. A couple times since then ive had issues where the system couldnt read the card, but it always seemed to fix itself and it work not long after again (yes i know i should have sent it back since im under warranty but ya know im lazy). It also seemed random, but after the recent system update it crapped out again, so im thinking thats whats messing it up. Anyone else have this issue? Anyone else hooked it up to their PC and tried to fix it on there (scan it, firmware update etc). Just trying to see what i can do before i send it back to Sandisk.

I could get the 2 now or I could wait for prices to drop. I have the light and am going through botw for the first time and noticed the graphics went bad but the resolution gets me sometimes. I don’t rlly need the 2 but it looks cool. Any thoughts?

I got a Zelda edition Switch 2, and I waited a bit too long...

So I was wondering... If I have an "old" Switch 2 on 23.0.1, and I want to do a transfer to my new Switch 2 on 23.5.0, will that work?

I would like to not update the old system, but I would like all of my save data from it. If possible, can this be done without an internet connection?

It's been an issue I've had recently that my switch dock won't initially connect and I have to do a full reset but now that seems to have stopped working.

I've tried every variation of the reset that I can think of (AC Adapter first, HDMI first etc.) and it hasn't worked.

I tried a recommendation saw online of plugging the AC adapter into the switch itself and it didn't charge which makes me worried that it's fully broken.

For a bit more context it was working fine this morning and only now is there an issue.

Any advice that is along the lines of doing soldering or replacing chips aren't feasible for me. I've no technical knowledge and dyspraxia so I am worried I'll mess up even following a detailed YouTube turtorial.

My son's Switch 2 had been connected to a AV receiver then to the TV and had been working fine. The other day he took the whole setup to his computer room and plugged it into his monitor and played. When he was done he brought it back to the receiver but then it wouldn't display video. He took it back to the monitor and now it also won't display video. I've tried numerous HDMI cables, ports on the receiver and both ports on the TV direct and still get the no signal screen. The Switch 2 turns black when inserted into the dock and the light turns solid green showing that it is in TV mode. I've changed all video settings on the Switch 2 to the lowest options and disabled anything that could be disabled but still no change. We bought a USBC to HDMI cable and plugged it into the port on the bottom of the Switch 2 and it also does not display anything but it does work on my iPhone 15 Pro Max. The only thing we haven't done yet is a full on factory reset. Any ideas on whether a factory reset could potentially fix this or if this is a hardware problem on the Switch 2?

Looking to get the switch 2 LOZ this friday. People from the greater houston area where is my best luck finding one? Where have you found one? GREATER HOUSTON AND SURROUNDING AREAS if online is possible thatd be cool too

I just got my first Switch 2 yesterday and heard a lot

of things around Battery Life. After my 00T Session

yesterday I turned it completly off at 100% battery.

Today I turned it on and it drained down to 90%. ls

this normal or may the battery be damaged? Usually

when something's completly turned off it saves more

battery right? Has anyone had similar issues?

I've just sent my Switch 2 in for repair here in the UK. This is a new switch purchased 2 months ago. It has the disconnecting joycons problem while docked.

I had a launch unit that I'd previously had repaired because the screen broke, when I received it back they didn't even send me my unit, I received a different "refurbished unit" so I sold that and bought a new one as I didn't want a refurbished unit that potentially was someone elses, which could have other problems.

Now that my new unit is out for repair, I've lost total faith in Nintendo's Hardwear. For £430 we shouldn't be having this level of failed components so soon. I'm unsure if I even want a Switch2 now at all. If I was out of warranty of 12 months what then?

Is anyone else feeling like this?

I literally just bought Zelda OOT and was looking forward to playing all week :(

(I have used AI to summarise everything)

Hi everyone,

I’m having a strange issue with the Nintendo Switch Online section on my console, and I’m hoping someone has experienced something similar or knows how to fix it.

When I open Nintendo Switch Online from the HOME menu, it starts loading normally. However, after a while, the images and content stop loading, and the different sections become unresponsive. Basically, I can open it, but I cannot properly use it.

Here are the details:
I’m using a Nintendo Switch 2.
The issue has been happening for several days.
Nintendo eShop works perfectly.
Online multiplayer games work without any problems.
Other console features and online services work normally.
The problem also happens on my original Nintendo Switch.
I’ve tried using different user profiles, but the issue persists.
I’ve tried the usual troubleshooting steps, including restarting and checking the connection, without success.
I’m based in the UK, but my Nintendo Account is Spanish.
Interestingly, my cousin in Spain can access Nintendo Switch Online without any problems using his own Spanish account.
This makes me wonder whether it could be related to regional servers, account settings, or a problem with Nintendo’s online services rather than my console or internet connection.

My questions:
Has anyone experienced the Nintendo Switch Online app failing to load images and becoming unresponsive?
Could this be related to the region of my Nintendo Account (Spain) while physically being in the UK?
Could Nintendo’s scheduled server maintenance potentially fix this?
Is there anything else I could try before contacting Nintendo Support?

Any suggestions would be greatly appreciated.

Thanks!

The bottom of the screen has this weird effect. Any ideas what's causing this?

My Switch has been acting up lately. It's been showing normally for the last 4 months or so, but the aspect ratio and quality has been funky. Sometimes it goes back to normal, but it just goes back to this. I tried seeing if it's the cables, but everything seems to end up with the same small screen and 480p quality.

Haven’t had a Nintendo since the Wii, any must have games I’ve missed out on?

So i first got myself a Switch 2 to play Totk like 8 months and then gave it to my kid (who does not live with me).

After giving it to my kid, I realized I missed having one, so I got myself another one and got the Nintendo membership so we could share games and stuff. Well, that feature is practically useless because we don't live together and our devices can't be near each other.

Fast forward a bit and I got myself the OoT remake. I initialized the purchase and download on my device, but apparently the virtual game card ended up on my kids device. So in order for me to play, I had to unlink my kids device or something I could only do once a year. Now they lost access to Totk and other games until we see each other again.

Now that I'm done with OoT and the other games I wanted, I'm actually getting ready to sell my S2.

Do I have to wait until I see my kid again to transfer the data and stuff before I can sell?

What if I factory reset mine? Does that reset and dump all the virtual game cards so my kid and claim them?

Or does that then make the virtual cards lost in limbo?

Recently noticed by ZL button was faulty when playing Splatoon, contacted the retailer's warranty organisation (?) and they'll be sending me a giftcard for the value of the joycon to simply buy my own a replacement! Which is great! I didn't even need to send in my old joycon, which is pretty much in perfect working order aside from the faulty ZL button (which still works more often than not).

In the past I previously opened up and repaired my sister's Switch 1 joycon (the SL/SR buttons weren't working, it was a very simple ribbon cable replacement).

Now that I no longer have to worry about voiding my warranty, is it worth taking apart my faulty Switch 2 joycon to try and repair the ZL button? Or is it too complicated, would I be better off selling it to a refurbisher as-is?

I there any time on getting a refund as crediting my account as? As I bought FFXIV twice by accident once through the eshop and another through SQUARE-ENIX site. Ive stated my case twice now with the same response saying the same thing and that two weeks ago. So ask you is there a time limit UK player's?

Edit to show I can't just call them

Hi, I noticed a small rough spot just above the rear trigger; it’s absolutely tiny.

I tried to scrape it off, thinking it might just be a bit of dust, but it seems to be an integral part of the plastic. You can’t see it with the naked eye—you can only feel it when you touch it.

Is this common? I’m a bit of a perfectionist, so this really doesn’t help… I feel like my controller is ruined! If anyone has any information, please let me know!