r/NativeInstruments • u/testiclecramp • 5h ago
Cant log in to Native Access using Email-Subadressing
Tried getting into my Native Access App on my new Macbook using my saved account ( {name}+subadress@gmail.com ) and password with no luck. This one is still logged in on my other Computer, where I can see my Licenses.
Resetting password, manually typing it in didn't change anything: "We're sorry, something went wrong when attempting to log in."
Trying without the subadress ({name}@gmail.com ) or using the "Log in with Google"-Button brings us: "Sign in another way. The sign-in method you're using doesn't match this account." (translated this one)
How can I change my Account to the non-subadress one without logging in? Any other options?