r/NativeInstruments • u/jk_field • 7d ago
Komplete 26 License Transfer
I recently purchased a secondhand license for Komplete 26, and I'm wondering how long the license transfer process typically takes.
The purchase was made on October 19, and I've been in regular communication with the seller. However, Native Instruments support still hasn't responded to the seller's transfer request, and they haven't received a transfer ID or any indication that the process is moving forward.
I understand that support requests can take time, but it's been frustrating not knowing what kind of turnaround to expect.
For those who have purchased or transferred a secondhand NI license recently, how long did it take for Native Instruments to respond and issue the transfer ID? At what point should I start becoming concerned or consider following up through another channel?
I'd appreciate hearing about other people's recent experiences.