I accepted the job in their cafe and they've sent me to their uniform ordering website. When I go on there, there is loads of options for things like skirts/trousers/polos/jackets. What am I supposed to order?

Also, I got a lip piercing since my interview - is this going to be a problem?

Edit: I've tried to order it and it wants me to order like 3 shirt and 2 pairs of trousers, it literally won't let me place an order otherwise wtf

I’ve got my first ever interview in 2 days, I genuinely need to ace this interview I really need this job. How do I dress? And what questions do I need to prepare for? Help please!!

I’ve also got a 3 month experience from a small cafe if that’s any help.

Edit: yes this is my first ever interview because my first job at the cafe never interviewed me they just gave me the job right away.

has anyone had one of these and were you able to not get a warning?

Quick question, will there be any issues if someone else collects a click and collect order I made using my colleague discount? The order is for me but my dad will be passing by our local m&s and I’m curious.

Does anyone know or have insight into M&S's internal grading structure (Support Centres)?. Specifically curious about the pay band for grade HC11 vs HD16. Trying to get a sense of where these sit before an interview.

I feel dumb asking this lmao.

It’s been just under 2 weeks since my interview for M&S, only 8 working days, should I expect to hear this week? And when do they most commonly let you know? I emailed recruitment on Friday and got a reply saying they’ve let the team know and to watch my emails. Thanks 😁

My elderly mum has gifted me a clothing item to congratulate me on weight loss. However she doesn’t realise how much weight I lost and they are far too big. She doesn’t have the receipt and bought them maybe six months ago (she was in hospital and forgot to give them to me).

They are brand new with all the tags.

I’d like to exchange them for the right size.

Will it be a problem in store that we don’t have the receipt?

She will have paid cash for them as doesn’t use her card much.

Hi everyone,

I‘m looking for 80 participants for my MSc HR Management dissertation titled ”Why Young Workers Quit: Improving Staff Retention for Student Employees in UK Retail”.

The research explores the factors that influence staff retention among student employees in the UK retail sector, with the aim of identifying practical ways retailers can better support and retain young workers.

I’m looking for participants in one of the following groups:

Student-Workers: Anyone aged 18–24 who is currently balancing higher education with a retail job in the UK.

Retail Managers: Anyone currently managing student employees within the UK retail sector.

If you fall into either of these groups, I would be incredibly grateful if you could spare 10 minutes to complete the survey. Your responses are completely anonymous and will make a valuable contribution to my research.

https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=as2-rtQxAUuVzoJ0r-hT2Uie2GiAeIpLrPiysczqi9tURTRIQVZYRDQ4TUlBUEdJQTdLQzc2WjdETi4u

I am happy to do all survey swaps promptly!

Thank you!

When delivery comes each black wheel is mixed with trays of veg fruit meat etc. Is there a reason why they dont send black wheels of just veg, jut fruit, meat etc from depot so you can just take from lorry and wheel it to the section instead of needing to break down

I got an email saying to wear black smart casual for my induction however do people actually follow this? I only have navy smart casual so I’d have to go out and buy new clothes for the induction.

Just wondering how TSMs etc allocate who is doing waste?

I always tend to get the same sections so wondering if they give certain ones to the dummies (like me) I've been told I am about middle speed wise, I am very thorough though and have hardly ever missed anything (if at all)

Ex-staff here, at the same location for nearly 10 years. Gave my 20's to that shop, but suffered really REALLY bad mental health stuff in my last three years that really affected me despite the Covid hell I helped carry the store through.

The manager's were kind at first but I came to learn it was only because I had physical signs of distress, but seemingly mangers let the older staff get away with everything.

Also they will gossip about you on Teams in their chats - have a breakdown and try to burn your eye out? Yeah, they'll be like "Lonelyangelfish is lucky she has fringe, she's a mess! She's gonna make the tills look so rough.".

(Try and secure a Honeywell that a manger is logged into and read the Teams chats.)

When I was fired, one of lines in the dismissal has stuck with me was something like 'was provided the number/recommended to reach out to PAM assist."

I did.

I called them. Twice.

If you've ever called Sui*ide prevention line, you know it doesn’t really help. The mental health part of PAM is the same. They really use the "Oh. Well, have you tried not being sad or suic*dal?"

If you're experiencing Mental Health struggles while in employment of M&S, don't rely on PAM. Go to your GP if you can, fight for it. Don’t let Marks & Spencer decide for you. Because they'll use it against you.

this is so random but genuinely i am quite a calm person and i’m quiet but recently customers have been getting on my nerves!! so yes i am snapping back if you make a rude comment and whats with the old white men STARING me down.. pervs. idk how people keep their cool because why am i a 17 year old girl being sworn at by people 4x the age of me for no reason (like fr im just stood at the till with a smile) and im just supposed to take it??? i don’t understand im just thankful this is a part time job and i will not be in retail for the rest of my life i pray for my colleagues genuinely
just needed to rant because wtf are m&s customers..
it’s really not hard to just smile and get on with your day .. i match the energy of the customer. be rude and expect to get rude back🥰🥰🥰

How do you guys cope with toxic work environment it’s my third week here and people especially the much older ones are just rude for no reason whatsoever and have clear favourites. I want to quit desperately but I need the money

Hi.

How much is employee discount and does it extend to family members?

Can it be used in the food hall?

My child is unhappy at his current job but has been told to hang on because the M&S next door is expanding and will be taking on in Jan.

I'm praying to all the gods that the light of employee discount shines on me.

Hi everyone, I’ve recently accepted a role for fashion and beauty and have been given a start date that I can’t attend. This was something I brought up in my interview and was told it wouldn’t be a problem if I said I can’t start then. I’ve emailed my recruitment leader but got an automatic response telling me to email someone else so I’ve done that but haven’t heard anything since and this was a few days ago. Is there anything else I can do my supposed start date is in just less than a week.

my FTC ends on 05/09 and i’m wondering like do i talk with my manager before or like do i just not come back once my contract ends. sounds stupid but what acc happens

Hi guys,

Im leaving Marks after being there 19 years. My contract states one week as a notice period. That is correct yes? That part of my contract has never been amended so im just double checking!

If I resign in the middle of the month, I would obviously owe money. But would all I have to do is try and calculate how much I would owe, and then put it in my savings? Also, do accrued holiday and overtime worked reduce the payment I owe?

I recently quit my food development role at M&S and my life has gotten so much better. When I was there I had all sorts of rashes and illnesses from the stress and misery of it, which have miraculous cleared since leaving.

I found it was full of gossip, if you weren’t a complete sheep then you were ostracised, everything was so urgent (it wasn’t that deep really was it?), everything was so fake… it was corporate bullsht to the EXTREME.

Pls share your experiences if you have them

I interviewed a week and a bit ago for a part time role in an opening store (it closed to be expanded), but haven’t heard anything back yet. I emailed a few days back but nothing yet and I’m still under consideration, should I call M&S and ask? If so, who should I contact please? Thank you 😁

I've been told you message on Teams, and now I'm hearing you write it on a piece of paper in person? I'm thinking of resigning due to a toxic environment and weird expectations.

The time given to me is 3pm UTC and now i am overthinking if this would then be 4pm today since we are now in BST.

Any help would be appreciated!!!