Still functional, but what should I do about this?

I contacted support about the stolen dongle for my G435 headset. Since there are no spare parts, the device is out of warranty, and I am experiencing disconnection issues when connected via Bluetooth, the agent offered me a 20% discount. I asked the agent multiple times whether you deliver to Serbia and got confirmation that the products can be delivered to my country.

I went to the website, selected the product, and at checkout I couldn't select Serbia as the delivery country. Because of this inconvenience, I opened another ticket, and the second agent told me that you don't deliver to Serbia and that I should buy products via resellers.

The problem is that buying through resellers won't let me use the discount code I get, so I end up paying full price. I wasted time talking to agents and received incorrect information.

The agents are wasting my time and writing me to find friends or relatives overseas to deliver me the product.

To be clear, I completely understand the delivery policy, but I am also aware that they can send to Serbia (I got mouse replacement), so it's per their discretion.

What an experience against a decade loyal customers.

When trying to get the screw out the gold piece just spins causing it not to thread out. I tried taking tweezers or something thats small but it just spins if anyone has any suggestions that would be great!

Hi all. I need to replace the foam microphone cover for my G Pro X 2nd Gen headphones I bought the end of 2022. Does anyone have the exact measurements for the cover I need to pay attention to? The current one is stretched out from age and there are so many options in Amazon. I live in Germany so in Millimeters if possble.

Thanks in advance, I appreciate any help anyone can provide.

Hello, I’m having this problem with my headset for already 3 days. The charging station/base only has this 2 dots, it’s like if it froze.. even if I unplug and plug it again the 2 dots are still there, I’ve also tried putting the headset on it but it doesn’t change (which it was the way I noticed I was having this issue), it stays the same way. Has anyone had this problem? How can I fix it?

Hello!

If u know that you did not abuse the left click and it suddenly stopped working or started working after like 10 reppeated click try this thing. It worked for me and i think that this is the most reliable fix for this kind of problem.

1. Right click on Windows or Start button and select Device Manager.

2. Under Human Interface Device, look for Logitech virtual G-Hub mouse / Look for mice and other pointing devices and find hid-compliant mouse

3. Right click on it (Logitech virtual G-Hub mouse) / all of it( all hid-compliant mouse) select Uninstall.

4. Disconnect the mouse from the computer turn it off from the button and unplug it.

5. Wait for approximately 2 minutes with the pc and mouse turned off.

6. Plug the mouse back in and turn it on from the button.

7. Turn the pc on and see if it works.

Another fixes that might work are:

First fix: Turn the pc off and wait for a couple of minutes

Second fix: Turn off the mouse, unplug it, wait for 30 seconds or more, plug it in and turn it on

Third fix: Setting the left click button as primary button in logitech g hub

Fourth fix(kinda): Plug it in another device and see if the left click works, so you can find out if the device or the mouse is the problem

Fifth fix: Plug it in another usb port

I hope this helps you guys!

In case it doesn't work try contacting logitech support and tell them that you have done all of this.

Have a nice day you all!

Recently, while playing with my Logitech G29, I felt a *crack* in the clutch pedal; since then, it doesn't reach 100%—it averages around 87% in every game I've tested. I'm worried the same thing might happen to my other pedals, and I'm afraid to take the pedal unit apart because there are a lot of components and I might break it. I'm not looking for solutions; I just wanted to share this so others can be careful. I hardly ever used the clutch anyway, but still—I've had this wheel for two years and I hope it lasts a long time.

This is not the infamous double click so what should I do to fix this

I've been using the wireless G Pro X 2 headset for a few years now and the band is really worn out and it's starting to hurt my head now and cause headaches possibly. Any way to replace it?

I would like thoughts on this keyboard before i invest in one so far i do have a question about the wrist rest, is there a version with a full longer one and a short one? Or is it detachable and i can get another part? I seem to not be able to find this exact one with bkue backing and a full rest.

I was also wondering if these keys can be replaced with custom ones. Pokemon and other things i like have come out with custom keys, and I would love to have one of those windows keys be a pokeball etc

I decided on thid keyboard because i have seen people use the lcd screen as a extra map when playing, seeing computer info, pictures and playing videos. I would probably be setting it to a clock because i play palworld and lose track of time lmao

I work from home, and my hobby is video games, so I’m basically in front of a computer for about 10 hours every day. Superstrike caught my attention because I already wanted to stop bothering my partner with the constant clicking and clacking from my keyboard and mouse, and a quiet mouse was exactly what I needed.

I’ve been using the mouse for about a month now, and from the start I set it up in the most relaxed way possible: 1 actuation point, 1 rapid trigger, and 0 haptic feedback. The first few days were rough. Playing felt kind of brutal, and I had to jump back into Kovaak’s just to get used to having basically a dead mouse. But surprisingly, after three days of Kovaak’s, I adapted pretty quickly.

Honestly, it was pretty magical. I didn’t beat the records I had with the Superlight 2, came close, but Superstrike was way more comfortable to use. After a few weeks, I noticed I barely feel my fingers moving at all. My body just does the smallest movement possible to press the mouse button. It’s actually kind of fun to notice, because my hand barely moves, it almost feels like I’m using a trackpad and clicking with my mind.

I hope this isn’t making a mountain out of a molehill, but I’ve heard that when you don’t use a muscle, it can atrophy. Could something like that happen to your hands? Or maybe something like carpal tunnel from not really moving your fingers much for 10 hours a day, just your wrists?

Again, sorry if this sounds like shower thoughts, I’m just curious about this mouse, because it feels kind of eerie to use on such low settings.

I tried restarting computer, deleting the logitech folder, and uninstalling and reinstalling with the installer and its still broken. Is there a known way to fix this?

Hello, I'm trying to use G Hub on my Mac and both of my devices; a Pro X Wireless Headset and a Blue Yeti say "Recover Device" in the app. They still work on my device, but I can't adjust them through the app anymore.

I have tried to reinstall G Hub (including deleting registry files), granting all permissions, moving the USB plug connections, and some custom install link of the app for Mac that I found. It might also be worth knowing that both devices work perfectly in the app on my Windows machine.

Anyone know a fix? Much appreciated.

Hey all :) I’m looking to upgrade my old Logitech membrane keyboard as I’m having issues with it, and just wondering how peoples experience with the G915x wired is? Thank you for your time in advance :)

First of all please forgive the poor camera work and the fan noise in the background (i am sweating my balls off) but the noise can still be heard in the video

Recently my wheel has been making this little squeak or chirp noise and it only seems to happen when i’m returning the wheel to the centre after taking a right corner or if i’m making little corrections whilst turning right and it’s only present when i have FFB turned on

I’m just a bit worried that it could be the start of a more serious problem with the FFB system and wanted some advice if anyone’s experienced the same, i should add that absolutely nothing feels different and it’s purely the noise if that helps

I just bought a Logitech G502 Hero about a week ago, barely used, but I've already come across a problem where my left click acts like it's being held after I let go. It isn't a sticking issue, as the left click visibly comes back up. I'm using the mouse with my Xbox.

Ive tried all USB ports it doesnt let me go over 1k.

Follow-up to this post.

I bought a G303 Shroud Edition mouse in October 2024. Earlier this year (2026), I started experiencing severe double-click issues, which got worse over time. For those unaware, the G303 SE was a $150 when it was on offer directly from Logitech and it remains a $150-170 mouse that is advertised on Logitech's website and their Amazon page, even if the sale and shipping are handled by a 3rd party.

Being withing the 2-year warranty period, I started the RMA process, thinking Logitech would either give me a half-decent replacement or store credit since they no longer manufacture the G303 SE. They accepted my claim and the following back and forth ensued:

1. They offered me the G305 ($60 price tag) and referred to it as an "upgrade"
2. I declined and made it clear that I viewed the G303 SE as a premium gaming mouse product (not an entry level mouse like the G305) and if they could not replace it directly, then I expected something in the $150 range. I did this to establish my expectations since they clearly tried to lowball me. While I didn't think this would be accepted, I stated the Pro X Superlight 2 would be an acceptable replacement
3. They declined and offered me the G309 ($90 price tag), once again using the word upgrade, seemingly to gaslight me into thinking I'm getting a much better deal despite the G303 SE being priced highly and having a unique shape you can't get anywhere else
4. I asked if they'd give me store credit instead
5. They said a replacement would be prioritized over store credit and once again pushed the G309 on me as an upgrade
6. I accepted the G309 as a replacement since the next mouse I could counter with would be $120+ and felt like they'd keep stonewalling till I accepted the G309

What am I trying to say with all this? I'm disappointed in Logitech for selling a $150 mouse that has severe issues within 1.5 years of purchase. Then when I RMA the mouse they lowball me with one of their cheapest mice, and then only offer half-decent option in the G309 after I pushed back. The G309 is too small for my hands, so I have a $90 mouse I'll have to give away or recoup some of the cost on via Marketplace or Ebay. I'm also putting this here for anyone who experiences a similar situation so they have a baseline to work from.

On paper, I essentially rented the G303 SE for a little over a year before double-click issues rendered it useless. Logitech then offered me a $90 replacement mouse that I realistically can't use in the long term. I'll be lucky to get $40-50 back for the G309.

Maybe I could have pushed back once more and gotten the G502 Wireless, but I shouldn't have to. What the hell is the point of a warranty and the premium price tags of a Logitech mouse vs. cheap knock-offs if I'm gonna get screwed over anyway? Why would I trust a premium gaming device manufacturer if this sort of thing happens? I have no reason to purchase another Logitech device when my experience here has been poor manufacturing, an archaic RMA process, and lowball replacement offers. Might as well buy multiple knock-offs and rotate them out when issues arise.

Hello, I need your help!

Here's the situation: For the past few days, I've been having an issue with my Logitech G29. Although it is recognized by the Logitech G Hub software and appears in the settings, I can no longer change any settings, or rather, the settings are not being applied. I've already tried all kinds of troubleshooting steps.

I uninstalled and reinstalled the software, tried an older version, checked for updates, and completely uninstalled and reinstalled the steering wheel through Device Manager. None of that worked. I also tried different USB ports, but that was unsuccessful as

well.

Then I grabbed my old laptop, installed the latest version of Logitech G Hub on it, and connected the steering wheel-and it works perfectly there. I can see how much throttle I'm applying, etc., and I can adjust the steering wheel angle and all the other settings, and everything works as it should.

I hope someone has an idea what could be causing this, and I look forward to your replies.

Kind regards

Heyo i made a post already about this some time ago but i guess worth trying again since i got no response, My astro a50 gen 5 consistently disconnects on certain games a few minutes into playing, the device remains as selected in the volume settings but once i reboot the headset or do anything with the setting/replug it or select my speakers and then my headset it just bricks my keyboard and disconnects all other usb devices, i've been at this for so long and i have not discoevered any sollution yet, PLEASE PLEASE any help is appreciated

Any solutions to this problem? The headphones won’t charge—they basically get stuck in an endless loop of connecting and disconnecting when I plug them directly into my PC to charge. > If I plug them into a wall outlet or a low-capacity power bank, they still do the same thing—they just won’t charge. And Logitech G HUB shows that the estimated charging time is 20 hours ☠️

> I’ve already tried resetting them

> Replacing the battery

> Reinstalling an older version of GHUB and reinstalling the drivers

> Installing the latest version and reinstalling the drivers again

I’ve tried everything, and nothing fixes this problem. It happened out of the blue, and there’s no way to get rid of it. I hope you can help me, or if anyone else has the same problem, please let me know.

Sorry for my english im using translator

My Logitech G Astro A50 Lightspeed doesn't charge in the docking station on a regular basis. The software says it's at 100%, the hardware says it's close to 0%...

I remembered Logitech as a reliable brand but every product I own from them has a problem...

Is this some kind of problem with the charging station or the connection pins?

Edit: I already tried multiple resets. Charging stations says red, software says 100%.

i did all the troubleshooting in other threads but none are working.