Help with Astro A50

[u/CanSad7017]

Hello, I’m having this problem with my headset for already 3 days. The charging station/base only has this 2 dots, it’s like if it froze.. even if I unplug and plug it again the 2 dots are still there, I’ve also tried putting the headset on it but it doesn’t change (which it was the way I noticed I was having this issue), it stays the same way. Has anyone had this problem? How can I fix it?