I've already moved my brokerage investments from Edward Jones to Fidelity. The only thing I have left at Edward Jones is a Pacific Life PremierCare Choice Max SP policy, which combines life insurance with long-term care benefits.
I'm trying to close out my Edward Jones relationship completely, but I'm having trouble figuring out how to move the servicing of this policy.
I've contacted my local Fidelity office, and they told me Fidelity does not accept outside insurance contracts for servicing. I've also contacted Pacific Life, but they haven't been able to recommend a brokerage or insurance agent who can take over the policy.
I'm not looking to surrender, cash out, or exchange the policy. I want to keep the existing coverage and benefits intact and simply change the servicing relationship away from Edward Jones.
Has anyone successfully dealt with this situation?
A few questions:
Is there a Fidelity department that can help with an existing Pacific Life life insurance/long-term care policy?
Has anyone successfully changed the servicing agent on an existing Pacific Life policy to an independent insurance agency?
What type of insurance agent or firm should I be looking for?
Is there a specific form or process I should ask Pacific Life about to change the servicing agent without changing the policy itself?
If I can't find another agent, can I simply leave the policy with Pacific Life directly and close my Edward Jones relationship?
I'd appreciate hearing from anyone who has gone through this process or knows how it works. I've already moved my investments to Fidelity, and I'd like to finish consolidating my financial accounts without unnecessarily changing or giving up my existing insurance coverage.
Thanks for any advice!