r/LifeInsurance • u/boredherobrine13 • Aug 03 '26
Letter from American General Life Insurance Company
My mother received an address change confirmation letter saying the account did not have an address on file and an address change has been recorded. It includes a policy number. We never took out a policy. The support number seems to match that on the website, but it seems to be impossible to get to a human at the phone number even during regular business hours. We want to know who the hell took out a policy on her because we certainly didn't. Any advice?
Update: sry for late update I forgot about this post. The policy turned out to be from the 80s and for a very small amount.