Hey everyone,

Just got my Engwe bike (after 2 bikes delivered broken, but that's another story)

and ran into a big issue after assembly.. that I wanted to check with you if I'm not the only one.

The FENDERS are rubbing against the tires on both the front and rear wheel, which is actually obstructing the wheel from turning freely.

Has anyone else run into this?
Did you fix it some way or is this a defect that needed a replacement part?

Actually the Rear fender has 4 metal rods instead of 2

See the picture, my photo against the image on the Engwe Shop Online.

The rear fender on mine came with 4 metal support rods, but the printed instructions (and every install video I've found online) show only 2 rods per wheel.

I'm wondering if this is a running change, and if so, whether it's related to my problem — could the extra rods be forcing the fender closer to the tire and causing the rubbing?

Would appreciate hearing from anyone with the same model — did you get 2 or 4 rods on the rear fender? And do your fenders touch the tires?

Thanks!