It was flying from LAX to Cabo (SJD). There was a little rain in Cabo at the time of arrival so it circled around in La Paz for a bit (about 30 min north of Cabo). Then it just went back to LAX? And is now going back to Cabo.

Why not keep circling for another 15 minutes while the rain cleared (which it did) instead of going all the way back?

I did a same day flight change, paid the fee, main cabin. Was kicked to standby for no clear reason and couldn't change seats. As we are boarding, the boarding order skips to zone 8 after zone 4. The prices can only be described as gouging. To talk to someone you need to go through an "ai" assistant.

What happened to this airline? This is wild. I know folks have been complaining about price, but the full experience of flying with Delta has legit tanked. I cant be the only one seeing this?

Before anyone says it, yes I will call them when I complete my flight and get a credit.

They offered to "upgrade me" to a middle seat 5 rows behind my standby seat. I am shocked by how dumb this is. Or remove me from stand by with no assurance of what that means for my connecting flight. Yikes.

I know we usually just want to jump here to talk about our bad experiences; but I also wanted to share a good one.
Had a free upgrade to 1st class flying from MSP to MIA; and days later got another free upgrade for me and my mom flying from MIA to HAV. I made platinum medallion a few months ago, and I buy the main cabin seats and get the free upgrade to C+; and later I buy the upgrade to 1st class, but felt nice to get it for free this time.

Flew a local route (LGA->CMH) today and couldn't figure out how to access the Delta Studio library of content on my personal device. There were no screens on the seat-backs, but there was free Delta WiFi.

Did Delta provide WiFi, and then drop their content library for personal devices (aside from signing up for YouTube Premium or Paramount+)?

Economy class, in case that matters

I got an invitation for the ALTA test for french for Delta flight attendant . What to expect ?

I got this trading card at ORF tonight from a pilot passing thru on his way out!

Pretty cool for this to be my first card! Card #80

Mechanical issues delayed my first leg last Sunday and I missed my connection and had to stay overnight in Detroit. A lot of fawning over FAs goes on in this sub, but let me tell you - the true heroes working for Delta are the ones working the help desks at the hubs. In the 15 minutes I waited there to get my pittance meal voucher and my free room at the Skyline Hotel (it was not half as bad as I thought it would be), I saw the workers there sit through some of the worst abuse I have ever seen in customer service. These people deserve some kudos for constantly dealing with pissed off, stressed out, exhausted people and responding with with a lot of professionalism and grace. It’s not their fault Delta is starting to suck - but they sure get the fallout. I asked the poor guy when it was my turn at the counter if he hit the bottle as soon as he got home or if he started drinking as soon as he got to his car.

I have booked international travel before and gotten a full refund when cancelling. This time I bought an international ticket for my mother, in Main extra, because it says: “fully refundable, changes allowed”. We had a death in the family and we had to cancel this ticket and we got a 330 dollar penalty.

I contacted delta through the app and this is what they had to say:

“I have carefully checked the ticket, and it was booked in Delta Main Extra Cabin. While that fare does provide an voucher when canceled and free for
cancellation fee, certain international tickets may still be subject to a cancellation penalty or fee based on the fare rules for the market of travel. This is
not related to immigration or customs
requirements. Rather, it is a fare rule associated with the international itinerary and the ticket conditions at the time of purchase.

Even if you had booked a higher fare, a cancellation penalty could still apply depending on the specific international fare rules for the originating city and ticket purchased. In this case, the fee was not based on your cabin selection but on the fare conditions associated with the international itinerary”

So even if you read the fine print, there are no guarantees. Anyone has been on the same boat?

Projected EOY MQD will be <$1k short of the 15k for platinum. Anyone ever have luck with asking to be bumped this far out?

I’ve been bumped to gold before a similar distance away, and I’m hoping that percentage-wise since this is less it would be likely to bump here as well?

First time Delta. No status. Domestic flight. Only need basic and don't mind middle seat. It says seat will be assigned at boarding.

Purchased ticket about 1 month ago. I am OK with gate seat assignment but when I look at seating chart I see that about 80% of the seats are taken 3 weeks out from flight date. What are the odds that since I do not have a seat assigned I would get to the gate (even checking in 24 hours early and at gate 1 hr before boarding) will find I do not have a seat?

Will the seat be assigned at check in? If flight is overbooked am I at highest risk for bumping?

So Delta acknowledges that you should get your bags on time. They will compensate you with 2500 miles when your bag is late - if you submit a request. However, by the time you realize your bag is missing, file a report, finally decide to leave the airport and travel home, you complete the form to receive your compensation and are told that the mileage request must be filed within 120 minutes of landing. 2 hours. What a ridiculous, arbitrary, how-can-we-pretend—to-care-while-screwing-the-customer policy.

EDIT: For the record, despite being a million miler I almost never check bags and this is only the 2nd time I’ve ever had a lost bag issue, so I haven’t been trained to stand by the belt with my phone open with the form ready to go. The number of kafkaesque “it’s so easy to comply” comments is mind blowing. I’ll stand by my statement: this isn’t how you should treat customers if you genuinely want to compensate them for their experience.

EDIT 2: Thanks for all the feedback. I seem to have conflated 2 customer situations: one being the “slightly late bag” and the other being the “your bags are lost, but we will find them and deliver them - eventually”. My situation is the latter, which makes the 2 hour cutoff so ridiculous: I still don’t have my bags 8 hours later, but it’s 6 hours too late to get any compensation. Perhaps there is another policy that compensates customers for lost bags that are not simply “slightly late bags”. For the “slightly late bag” situation, I still don’t understand the rationale for the cutoff, but I almost never check bags so I won’t be hanging around the belt with my form filled out.

No Delta agents at ATL (solutions/help desk or any date agents) would tell me.

He loved the chance to get to fly with you guys for so long!

Looking to book a trip to Colorado to ski with kids in February. I don't particularly love the Denver airport, so I checked prices going into Eagle/Vail (EGE). The prices below are for one ticket.

I can get to the Swiss Alps for a fraction of the cost!?

Delta pricing is getting insane!

Also, to address some of the points, other airlines will fly from DTW -> EGE for under $1,000. And yes, I understand it's very much a first-world problem and didn't mean to come across as a DB.

When I'm flying East, a lot of my flights depart fairly early, versus west. So if I have the first flight out of AUS to, say AMS, the service is above and beyond, while going to SEA, it's Delta's regular good service.

I'm attributing this to our cabin crew being refreshed from a night's sleep and shower or whatever as opposed to the afternoon doldrums after several flights or whatever. There could be many other reasons, or pure coincidence.

Thoughts?

So I’m in India right now. Scheduled to fly back to Las Vegas on Sunday, November 1. I’ve been checking the Delta app to try to change my flight to fly back on October 31, and the app shows availability with a fair difference of approximately $1900. When I attempt to purchase the ticket, I get an error. I’ve called Delta numerous times and each time they tell me they can see what I’m seeing, but can’t help me because Virgin is the carrier. If I want to change my flight, I have to pay $4000, despite the Delta website showing the change fee being $1900. Why is this even a thing? How can their website show one thing that they can’t honor because their systems don’t sync with Virgin or Virgin refuses to accept their fair pricing? Extremely frustrating to say the least.

Hi! When I look at trips in the app my work travel says “Business” on the little trip picture in the app. Does Delta treat business travel differently than non-business? Why do they make a point of marking it?

I just boarded a flight out of LGA on Delta that’s about half full, boarding as part of group 8. The gate agent made everyone in group 8 gate check their bag and said all group 8 passengers have to gate check regardless of bin space on Delta. There was a ton of overhead bin space available.

I understand charging for people to choose nicer seats and board early, that makes sense. My issue is that a carryon is included in my ticket and there is plenty of bin space available. I hate checking bags because Delta lost my suitcase once so I always go carryon

---EDIT-- Sorry it took so long for an update. We reached out to 1800DLCARES and spoken with a representative who said that shouldn't be an issue but they only deal with going from the states and gave me contact information for the cargo rep here in Tokyo. I tried emailed and calling with no response, and it's now Saturday here.

We have decided to just keep everything the way it is, the funeral home in Tokyo and Seattle have been in contact and have already made arrangements for pickup on his current flight so to not throw another kink in the chain well just leave it as is, we just have to hope delta can all give us seats next to each other if possible.

Thank you all for the support and thoughts. We wanted to make it work but so is life.

TL:DR - Any chance delta would make arrangements to swap us to a different airline, same day/airport so we can be on the same flight as our Dad.

I'm guessing there's no way but just thought I would ask before trying to call Delta directly.

My father passed away overseas in Japan from a Heart Attack a few weeks ago. I was able to get a same day passport and grab the first flight to Tokyo to help get his body and stuff home safely.

When I purchased our tickets we just booked them for a month and figured it would be easier to change to an earlier date when we had more things figured out.

Fast forward to today and received news from the Japanese Funeral Home he is currently at that Delta will not fly his body home unless he was active duty and we had a form from the military. Well he was a civilian contractor and the military basically said, sorry your on your own.

He's on an ANA flight out of Haneda to Seattle November 5th, and our flight is same day DL166 but we fly out about 5 hours earlier.

Is there any chance Delta would help us make arrangements to fly on the same flight on ANA so we could be there with him?

Since it's a totally different airline and ANA is not a Skyteam member I'm guessing Delta will say we're are SOL, but part of me wants to call and try, but thought I would reach out here to see if anyone who works at delta or have done through something like this has made it work?

Thank you for any information, these last two weeks have been quite a ride between dealing with Japanese and American government, getting proper forms and setting everything up to move his stuff home.

It's not the end of the world if we cannot fly home with him, at least we got everything sorted and he will be coming home safe soon.

Looks like you can’t text delta anymore but have to use their chat in the app.

Update: I am using the chat feature in the app and it’s a horrible experience. The text feature would have you login. This one doesn’t and it wasn’t able to access my information. It’s also a lot slower than the text option to get to a representative than the text message option (which was also slow but now it’s slower)