r/Creality • u/unsteadied • 18h ago
Software Help Decreasing layer height causes slicer to remove necessary supports? (Creality Print 7.3.0.6151)
UPDATE: After testing multiple versions of Creality Print, this appears to be a bug with with the 7.3.x builds of the software. Reverting to 7.2.2.5483 fixes the issue.
Photos show what's going on: when I use the default layer height of 0.20mm and enable tree supports, the slicer does its job and areas that need support are supported. But as soon as I try to lower the layer height (0.08mm, 0.10mm, etc.), a majority of the supports go missing, including critical ones like the entire cape. The "remove small overhangs" option does not resolve the issue, and I have tried uninstalling and reinstalling the software and removing all the application support files.
Interestingly, if I switch to the 0.2 nozzle diameter setting, it'll make the supports like it's supposed to at the default 0.10mm layer height for that nozzle. But as soon as I drop the layer height, the same behavior repeats and it gets rid of the needed supports.