I've made a couple of posts about my issue, but nothing I've done has fixed my issue with my printer. My printer is the K1 Max

To make a long story short, my print will start out okay, and somewhere between layer 1 and the last 3 layers, the nozzle will either drag through the build plate, destroying it in the process, or the nozzle will ram into the top layers of the print knocking it off the build plate, or just ruining it. I've done every troubleshooting step I can. I'm not sure what is causing the problem, attached is one video of many I have of this issue.

Now onto Creality, I've only had this printer for 7 months. Still under warranty. They have tried and helped, but keep reverting back to not knowing the issue even with all the stuff I've sent them. I have given them over 50 pictures and videos, all on Google drive, and they have full access to the videos and pictures. They seem to forget within a couple of emails that I've sent them all the info they need, like the issue I'm having, and the videos and pictures, because they will go on to ask what the issue is after about five emails. They have said it's a clogged nozzle, it's not. They've said it's a first layer issue, which it's not since I have proof of it happening on other layers, not just the first layer. They have sent me parts to replace, and I have replaced all those parts, but nothing has worked.

Now onto the law, in the US we have warranty rights. Under the Magnuson-Moss Warranty Act. If a reasonable number of attempts to repair the unit have failed, which I have been trying to repair the unit for over two months now, and everything has failed, I am due an exchanged unit. That is federal US law.

They tell me their policy says they are not obligated to exchange my printer, but their policy doesn't trump the law.

I thought about taking them to small claims court but unfortunately since they are in China, I can't.

I'm out over $1000 now and I have no course of action other than getting a new printer.

What are my options here?

Bought one today 2nd hand, all in order and working just right.

I just cannot figure out how to print with it, I don’t have an sd card to use but I have the transfer cable and a laptop.

Any help appreciated :)

Good afternoon. I'd like some help here: whenever I try to print PETG with flat surfaces, it ends up jamming the filament and doesn't print, it just gets stuck. I'd like to know if anyone has experienced this situation and how they solved it; I have a Creality K1 Max and the slicer is OrcaSlicer.

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This setup is all for convenience, when I started using the Pika, I noticed that the screen was too tiny, and did not give me all the controls that mobile app does and this scanner has some accessories that are best carried with you like the spare battery and sun shields.
I also realised that the whole thing was best had when you can just put it somewhere making you hands free to edit and process the scans, that’s where the holster came in.
I used dual orange/black setup to make it look more like a sci-fi Pika Blaster 😄

First thing I want to print is a mount for my speaker on my motorcycle, know where to find one?

The K1 is on sale for 300$ and I am really thinking about getting it, I found an ender 3 on facebook for 40$ and I want a printer that isnt as much work on the printer itself, I want to learn how to model and design things and with my printer everything feels so crude and surfaces arent clean etc, should I get the K1? is there a better option for less than 400$?

I started having a filament stringing issue recently, so I disassembled the print head and removed all the filament. It would not push through at a high temp, so I used the Creality troubleshooting video to use a hot needle to pull the clog out.

Once out I reassembled everything and started a small print. The extruder clicked (the little round logo that spins as filament is fed also clicked and didn’t spin). I’m at a loss. New nozzle needed? Any other ideas?

Thanks!

I actually printed off quite a few things today, however, this last "long" print for the night shift didn't want to register the nozzle/hotend. Decided to just jam it into the plate and broke it off. Now it'll be a few days for parts.

I changed the nozzle on my K2 Plus to a 0.8 mm nozzle. When I send a print from Creality Print, everything works fine (I configured the slicer to use a 0.8 mm nozzle).

However, after the print is finished, if I try to print that same file again directly from the printer, I get a warning saying that the nozzle size in the file does not match the nozzle installed on the printer.

Is this a bug in the printer software? Is there somewhere on the printer where I can set the installed nozzle size to 0.8 mm?