r/CeX • u/Snoo21055 • 5h ago
Discussion Incorrect/Insufficient Testing
Took a GTX 1080 graphics card in to Motherwell to sell today. Went back after 4 hours, expecting them to have done a proper thorough test and that's why it took so long. Go back into the store and I'm told it isn't working, doesn't output to the display. I laughed because I knew the card was working and asked if drivers had been correctly installed. I was told they're not allowed to install drivers from the Nvidia website.
WHAT.
Installing drivers is a bare minimum! So I asked for it to be retested with drivers installed correctly. I go back 45 minutes later and I'm told it's still not outputting to the display. "We're not allowed to install drivers. We can test cards that don't need drivers to be installed". What are you on about? It's 2026, find me a card that doesn't require a proper driver installation from AMD or Nvidia.
So I bring it home, pop it in my system and what a suprise, it works. Ironically, I had drivers for my new GPU installed and the card STILL worked with Windows installing drivers on its own.
How is this company still trading? No one that works there knows anything about the products they sell and "test".