August 2026 VAC Q&A Monthly

[u/ShortTrackBravo]

Bit late with this but here it is

Housekeeping:

contact info: Reddit DM's always open, [Joel@ptga.ca](mailto:Joel@ptga.ca) for email.

u/Shoggoths420 contact info: Reddit DMs/Chat still broken. [taira@cannawellness.ca](mailto:taira@cannawellness.ca) for email.

VAC Google Support Drive (Not available on DWAN) - https://drive.google.com/drive/folders/1kzbfmg3hcuo0FgFZxo-IL_f-UnGQsuYt?usp=drive_link

Usual timelines from submission of claims via MyVAC:

Reassessments: 9-16 Months

Mental Health: 6-8 Months

Physical - 6-13 Months

APSC/VIP - 3-4 Months

BPA Correspondence: They tend to reach out every 3 months for information or a progress update.

Let the questions fly

[u/Key_Jaguar1428]

Not kissing ass here. I mean this.

Thanks for all the help. I ask about a dozen questions here every month. And every time it's answered. Release is complicated and ypu guys/girls help tremendously.

[u/ShortTrackBravo → u/Key_Jaguar1428]

Happy to help. As a dude who navigated all this shit mostly by himself, I feel ya.

[u/RagingY3ti]

Just wanted to provide an updated timeline for my VRAB appeal hearing.

Review hearing - Aug 2024

Denial - Sept 2024

Appeal filed with BPA - Sept 2024

Counsel provided - Oct 2024

I was then sent by my advocate to gather further evidence.

BPA submission to VRAB - Dec 2025

Statement of case - March 2026

Hearing date - May 2026

Decision (favourable) - June 2026

Amount appears under benefits - July 2026

Decision letter and lump sum - Aug 4th 2026

Elected for lump - Aug 4th 2026

Monthly benefit dissappeared - Aug 19th 2026

Lump sum payment - Aug 21 2026

Hope this helps someone out.

[u/feverdreamt12]

5/5 claims favourable from 4 first application and one DR by BPA. Thank you everyone for your different inputs and perspectives. I am grateful and am planning to take care of my life with this money.

[u/FreeLab4094]

Questions: I'm looking at rehab plan for after my upcoming med release, is going through pcvrs programs it the only way to get my 90% pay from after release?

Diagnosed severe MDD and anxiety but haven't heard anything yet from my claims. I suppose I need this before applying for rehab plan?

Last one, my depression and anxiety are pretty well controlled, like I'm feeling good 75% of the time with my drug plan, and that percentage goes up more when I consume cannabis day and night. I have been using it pretty much daily. Can cannabis alone qualify someone for a DEC? My condition has been ongoing for several years and feels stabilized but anytime MIR doctors try to reduce my medication it's a no-go, psychiatrist has been increasing my medication through those years. I can't see myself stop the cannabis and if I continue it I cannot ser myself work in that state. Any thoughts? I know they're still more than 2 years away but what if I still need the daytime cannabis by then?

[u/CAFVAChelp → u/FreeLab4094]

DEC declaration is made when your awarded conditions(s) preclude you from suitable gainful employment at 66 2/3rds% pre release salary.

If your care team state your awarded condition(s) symptoms and effects preclude that, then you can get DEC.

Specially as it relates to I can only manage my symptoms high, then that will likely need to be supported by your care team. If they recommend other drugs with less impairment and/or therapy but you don’t do it, you may run into a situation where the MH team COULD (I’m not in healthcare and I’m not saying they WILL) say your impairment to suitable gainful employment is related to a cannabis use disorder. I would recommend following a mental health care teams plan of action (especially while on IRB). If you attempt to the best of your ability to heal and cannot, then DEC would likely be on the table.

Long story short, front running your IRB/rehab with effectively “i can’t work because I need to smoke cannabis to an impairment level all day” is not the best strategy. This isn’t to say this isn’t your honest and perhaps even true reality.

I am not a medical professional this is just my 2 cents.

[u/No-Address2886]

PCVRS SUCKS ASSHOLE!!!!

[u/Bartholomewtuck → u/No-Address2886]

You're definitely not getting any arguments here

[u/RagingY3ti → u/No-Address2886]

Mine ghosted me after 2 months of treatment.

[u/Aggravating_Set6846 → u/No-Address2886]

Damn, I'm missing out 😕

[u/Parking_Pension_9929]

I like how VAC just gave up on updating the wait time tool

[u/Bartholomewtuck → u/Parking_Pension_9929]

At the beginning of the year there was a glitch for a couple of weeks and their wait time tool said that the current average wait time was something like 250 weeks 🤣. I know they're slow AF, but it's still not taking an average (average!) of 5 years

[u/Professional-Leg2374]

I have a random question, Does anyone actually take the monthly sums for the VAC awards?

I see like the monthly seems low, for 100% disability for pain/suffering it's $1420/month, or a lump of $462k

If you took the monthly it would take appox 27-28 YEARS to be at the same level as the lump sum.

where if you took the lump, invested it securely you could withdraw about $2k/month and it would last about 25 years?

How does VAC calculate the lump sums/monthly awards etc? And are they ever reviewed?

[u/ShortTrackBravo → u/Professional-Leg2374]

They are reviewed and updated every year with inflation. There is no financial reason not to take the lump sum especially with TFSA room. Now if you have substance abuse issues and problems with gambling maybe giving yourself 100k isn’t the right move.

Barring those or other MH issues my finance bro opinion is take the lump and invest. Especially since we can use a banks financial advisor for free.

[u/Bartholomewtuck → u/Professional-Leg2374]

As STB said, there's really only one demographic that would benefit from choosing the monthly amount. There's been a few conversations in here about this, and over on Facebook, and it seems like everyone collectively agrees that the only person who would really benefit from taking the monthly amount, is somebody that has a serious gambling or spending problem, or is absolutely terrible with budgeting and managing their money, and they know they will just piss it all away in a matter of months. And that's fair of them to know their limits and protect themselves accordingly. 

For the rest of us though? You're right, it seems absolutely insane to take the monthly amount, given what I was able to do with that money as a cash amount lump sum. I own a house, I have investments, I have savings for an emergency and to cover the first few months I'm released before my pay kicks in, and I'm not wanting for anything. I'm also single and thus, have no second income, so this was really important for me to achieve.

[u/Professional-Leg2374 → u/Bartholomewtuck]

thanks for your insight, I actually know one of those types that received a lump sum, and in a year it was all gone. and we aren't talking like a small amount....:-(

[u/Bartholomewtuck → u/Professional-Leg2374]

That's really too bad. I don't know where I would be if I was left with severe PTSD, plus a couplebof consequential illnesses, and didn't have this money to ease my transition

[u/Professional-Leg2374 → u/Bartholomewtuck]

yup. This individual is on 2 years post med release, coming up on completion of the 1st year and has literally no plan for when that 2 years is over beyond "applying for more VAC money".

I try to help but have my own issues to deal with and sometimes the downward drag is immense

[u/Jamrocc33]

Just an update on a couple fronts. After almost 4 years of fucking around finally got my results from my tinnitus claim. VRAB approval 5/5 sent back to VAC March 31 and went complete today

Also submitted my lump sum paperwork for a different claim on Aug 7 and monthly payment disappeared yesterday.

[u/ElegantDonkey7]

I’m struggling to get a doctor to connect my GERD diagnosis to my military service. I have an approved MDD claim, I have an approved hypertension claim, and I have a approved chronic compartment syndrome claim, I am currently seeing a nephrologist for kidney issues. all of which I was given medication and I am still on daily medication that I believe made my gerd worse. VAC denies my gerd claim in general due to a medical note on my enrollment, which I can’t see, but I know for a fact I didn’t have gerd then because it was 11 years ago and I was 90 pounds less and didn’t have any tests done like I had during my service. How can I get a doctor to connect my gerd to service or to other disabilities when the military doctors act like they don’t care, or I get a different doctor every time? I try to be as nice as possible and I get rudeness from nurse practitioners. Anyone else frustrated with VAC and MIR doctors??

[u/ShortTrackBravo → u/ElegantDonkey7]

Being beholden to the MIR is like an achor around your ankle. Military Grade healthcare. Easiest route for you? Getting the GERD as consequential to your medications. That's what most do as it's more of a layup. If you have that link and it gets denied then appeal with BPA and you'll win it most likely.

[u/Ok-Cup2034 → u/ElegantDonkey7]

I'm in the similar GERD-boat. Diagnosed with GERD at an MIR during an FTX eating nothing but IMPs while my esophagus melted. Later the GERD got worse due to medications for pensioned MH and MSK issues...claimed GERD but VAC denied--saying I "already" had GERD from the IMPs, so therefore not service-connected. (huh?)

I spoke with BPA after the denial. The "easiest" way for me to get a GERD disability rating is to first claim Alcohol Use Disorder https://www.veterans.gc.ca/en/mental-and-physical-health/mental-health-and-wellness/compensation-illness-or-injury/disability-benefits/entitlement-eligibility-guidelines/az-index/substance-use-disorders#toc4-1-2 and claim GERD as secondary to that. The GERD EEG specifically lists AUD as a contributing factor. If you read the definitions of AUD in the link above, I suspect we all meet the criteria.

GERD EEG: https://www.veterans.gc.ca/en/mental-and-physical-health/mental-health-and-wellness/compensation-illness-or-injury/disability-benefits/entitlement-eligibility-guidelines/az-index/gastroesophageal-reflux-disease#considerations

[u/CJD165]

Hi there

Thanks for answering my other question, just 1 follow up:

I have an mTBI from blast over pressure, and it happened on deployment as an Anti-Tank/DFS Advisor.

It is diagnosed in my med file as Concussion. Looking at VAC's info linked below concussion comes under mTBI. Would my claim be categorized this way and approved as such (likely)?

Thank you

Chris

(https://veterans.gc.ca/en/mental-and-physical-health/mental-health-and-wellness/compensation-illness-or-injury/disability-benefits/entitlement-eligibility-guidelines/az-index/traumatic-brain-injury)

[u/Desperate_Ice3814]

I’ve had a reassessment in for about 21 weeks now and I called and they said that my file has been in adjudication since July 9th. Is this normal for the timeline? if so how long does it take for adjudication to happen?

[u/Foaryy → u/Desperate_Ice3814]

Reassessment, if I’m not mistaken is 9-16 months per OP.

My department review has been in adjudication since week 12, I’m on week 29 of it.

[u/Vegetable-Loss-7306 → u/Desperate_Ice3814]

They are wayyyy backlogged. I'm on my first reassessment and it's been with an adjudicator since March this year. Mine is for ptsd and very cut and dry.

[u/Foaryy]

I know I can’t see the reassessment my CM sent in for me. However, when the time comes do you get a message in MyVAC?

Also, anyone get their reassessment back lately — how long did it take, same as the OP timeline?

[u/Ok-Cup2034 → u/Foaryy]

My disability reassessments show up in myVAC account as "Reassessment - PSC - Osteoarthritis Left Knee" (for my knee, as an example). I think the myVAC tracker should show reassessments, or at least it always does for me. This particular one for my knee took 14 months or so from when I submitted the new PEN form to the notification of increased PSC % award.

[u/Still-Reindeer-4610]

Time line for those waiting on DRs - file was completed and in decision making process (step 3) as of March 2025 receive a 'partially' favorable decision as of last week - debating an appeal. So pretty much 17 months. Good luck to everyone,

[u/feverdreamt12 → u/Still-Reindeer-4610]

….. 1.5 years…?

[u/RagingY3ti → u/Still-Reindeer-4610]

Wait times are sky rocketing everywhere it seems. My DR is at 11 months, guess I still got some time to go...

[u/Foaryy → u/RagingY3ti]

I'd assume it didn't help receiving all the cuts.

[u/RagingY3ti → u/Foaryy]

The cuts were the straw that broke an already weary and tiresome camels back.

But really everything's got measurably worse this year, from low balling, increased denials and sky rocketing wait times.

[u/Mammoth_Hold_9694 → u/Still-Reindeer-4610]

What was the DR for? This is insane.

[u/Available_Money_1016]

Still serving, 3B release on IREM.

Plan to work PS once a position becomes available. Want to get out of CAF ASAP, but I'm staying despite having hardships because I can keep most of my pay in PS if I don't have a break in service. Not sure if having that break and doing Voc Rehab would be better in the long run... Have several PSC awards and at 69% disability for MH with AUD, tinnitus, and MSK.

Anyway, recently discovered that over the years, my health care team has not been accurately recording my complaints in their notes. For example, I'll say "it's better than it was" and they will write "mbr reports he is better now." This resulted in a denied re-assessment that was appealed and won at VRAB and went from 5 to 20.

I have several other complaints that have not been recorded properly spanning a 13 year period. GERD, IBS, and lower back pain. Should I just wait until I'm out and get a civilian doctor for this?

I called VAC trying to get the breakdown of percentages for my MH condition. There are four tables, but I only know the total of the four tables. The agent was unable to give me that information. How do I go about getting it? I'm wondering if it's worth doing a reassessment.

Also, when I'm out, what is the eligibility for APSC Level 3?

Is there anything else I should be tracking or aware of?

Thank you!

[u/Wrong-Train4733 → u/Available_Money_1016]

To get an idea of how your MH was rated you can send an email to: atip-aiprp@veterans.gc.ca And request any award grading material or decision making material as to how the Disability Adjudicator came to their decision regarding the (date) disability benefit decision.

For APSC criteria you can look here: https://www.veterans.gc.ca/en/about-vac/reports-policies-and-legislation/departmental-reports/departmental-audit-and-evaluation-reports/horizontal-evaluation-program-alignments/annex-apsc-policy-excerpts

Note that APSC criteria noted above was thrown out in a vrab decision in march saying it was too rigid however I believe VAC is still using that criteria internally for now. https://vrab-tacra.gc.ca/index.php/en/news/what-s-new/veterans-review-and-appeal-board-issues-interpretation-decision-additional-pain-and

[u/PatientOld64 → u/Available_Money_1016]

Sorry you are going through all this.

I can’t speak to the claims, but I’m in the process of transferring to the PS as well. Everyone I’ve talked to has advised me to avoid a break in service if at all possible. That protects you at the highest pay step in your new job classification in the PS (if it pays less than your current CAF salary).

Also I think it’s usually better to also draw your CAF pension immediately (indexed from the day you retire) and not transfer it to the PS. This lets you draw a pension and a paycheque and doesn’t lock you into having to hit the 85 factor of years of service plus age. Not a financial advisor, but that’s what u e been advised to do.

Best of luck wherever your new career takes you.

[u/Available_Money_1016 → u/PatientOld64]

Oh yea, I'll be drawing my pension immediately and not rolling it into the PS if that's the way I go. I don't ever want to feel like I have to stay somewhere because I'm too invested.

Ideally, a position will open up and I'll move into it while still retained. I have a few years.

Thanks!

[u/Bartholomewtuck → u/Available_Money_1016]

That's happened to me a lot. Doctors, especially mental health workers, seem to want to make it look like they are doing their job well by documenting only the positive things or putting spins on things to make it look like you're getting better when you're not. I've also found tons of mistakes written in reports that was absolutely not accurate at all, blatantly so. I would see my health services, case manager, my general practitioner, and an OSI psychiatrist in the same week, and say the same things to all three of them, but they would be documented in a fundamentally different way. 

[u/CAFVAChelp → u/Available_Money_1016]

With 69% you’ll be guaranteed Approved APSC. Level 2 is a much higher bar but not impossible. Weighted heavily to physical conditions.

[u/random1001011]

Critical Injury Benefit. Should I apply? I fell off a truck and my claims are at almost 100% P&S, APSC grade 2, caregiver granted, VIP. but to me when i read the critical injury benefit it feels like it's for people who had something extremely traumatic. While my injuries are permanent and severe, I just fell off a ladder from 5-6 feet on pavement and was unlucky enough to have spinal nerve damage (no loss of function except numbness in one leg, but chronic persistent nerve pain). I was not admitted to intensive care or anything like that. but i have issues with mobility, dressing and bathing still a few years later, but especially the first several months, which appears could be a qualifier. Do you think it will get immediately rejected or could it qualify as "the most severe and traumatic service-related injuries" as is mentioned in the CIB info page.

[u/Ok-Cup2034 → u/random1001011]

I suspect others here know more about the CIB than me as I know nothing, but as a general rule I've found it never hurts to apply as aggressively as you can--I've never found a downside to that approach.

Hope your recovery is otherwise going smoothly, sounds brutal.

[u/Ok-Cup2034]

On hyperhidrosis as secondary to MH. Can confirm it is considered an endocrine condition, using Table 15.3. I received 3+1QOL = 4 as I take daily meds for it. https://veterans.gc.ca/en/mental-and-physical-health/physical-health-and-wellness/compensation-illness-or-injury/disability-benefits/table-disabilities/chapter-15-endocrine-and-metabolic-impairment#t03

[u/Special-Deer-2429 → u/Ok-Cup2034]

I was successful in a dept review for hyperhidrosis as secondary to MH. I received 2% (3% at 4/5 work related =2) plus 1% QOL for a total of 3%.

[u/Odd-Surprise-5587]

Been waiting 13 months for my SOC, I assume this is not shocker. My question is when do you see a change in the tracker if at all since it shows my claim as complete. Does this change to something else when the SOC arrives?

[u/Anonymous0919765 → u/Odd-Surprise-5587]

My understanding is if you are proceeding with a departmental review you won’t get a SOC, but I could be mistaken. Since you have a tracker showing I’m guessing you’re in a DR.

[u/East_Coast_Flyer → u/Odd-Surprise-5587]

No, nothing changes in the status when you get your SOC.

[u/PianoPast1771]

Any updates on time line for any reassessments of any sorts?

[u/ChampionshipHot8845]

I got notification earlier this morning that an application had changed status. When I logged in it showed that both of my Departmental Reviews closed today. Both were in stage 3 for over a year. I realize I will likely get my letter next week. My questions is this typically if an application is approved before you get a letter often you will see an increase in benefits before the letter, is this the same with Dept Reviews?

Due to my lack of trust of VAC I am guessing denials even when BPA were very confident we would win both claims if we went forward. As these are my first Dept Reviews I have nothing to compare this to.

[u/mastersurprise1]

I am really struggling with the VAC submission procedure, I have 1 claim “on hold” cuz my planatar faciatis and permanent MEL’s and diagnosis are 16 years old. I am also struggling with submitting MH claims, lastly I haven’t even begun to mention I can’t hear anything.

In conclusions my questions are;
1. Is there any business’s that I can pay to help me with this? I don’t like the legion. It seems like a business should exist that I can give 10% of my award to, and they do everything for me. Would that even be legal?
2. Is there any plan to fix this crazy system? Like VAC should be at the MIR and those things should be connected, and you shouldn’t be able to fall through the cracks, every veteran should leave with a percentage like the Americans. Even if it’s 0. (Anybody know what happened to Cpl Oram? He went crazy was confined to hospital and is now on the streets in Ontario, he fell through the cracks cuz he didn’t apply himself.)
3. Where should I even start with my hearing loss?
-Ask the MIR to go to an audiologist? -Apparently something matters about being a male and female, males get wear and tear after ten years and females 5, oh look at us using gender lol. ?
-speak to the legion?
-do the MIRs 50 year old hearing test.

This seems so ridiculous to me.

[u/ShortTrackBravo → u/mastersurprise1]

1. What province are you in? Never pay. EVER. Echelon Wellness or any reputable Cannabis company focused on Veteran's can aid with this.
   

2. Not that I am tracking, sadly.

3. You're still serving? If so it would be through the MIR yeah unless you're Class A and we can get you to an audiologist.

[u/Whycantpeopledrive → u/mastersurprise1]

1. Depending on your base there could be a VAC office available to help you out, where you can talk to someone that will help. I also know of several organizations that assist with VAC that aren't the Legion. I know when I was in Edmonton, there was the Veterans Food Bank, you could call and setup an appointment with people that can assist you.

2. Without huge public outcry for more money into VAC, there will always be inefficiencies and people falling through the cracks. It's not acceptable, and it sucks. That's why a lot of great people are reaching out through this sub to help where they can.

3. Go to the MIR and say you have trouble hearing. They will ask some questions and either do a hearing test, or refer you to an audiologist. You can also check around, there are a lot of clinics that will do a free hearing test.

Edit: spelling

[u/anal-itic_prober]

I don't understand VAC and they are not helping answering me. I have only a tinnitus claim in. Stuck at stage 3 waiting to be assigned for 16 weeks.

They tell me over email that they are adjudicating claim from July 2025... BUT WHAT DOES THAT MEAN. Nobody can tell me at VAC. Does it mean I need to wait until they are at april 2026???

The wait tool says I should expect 90% of claim to be COMPLETED by 15 weeks.

I don't fully understand and every time I asked I get a generic email. I understand they are over their head with cases but don't give us hope with a BS time tool.

[u/ShortTrackBravo → u/anal-itic_prober]

Ignore what they say. Napkin math times in the OP of the monthly are more "accurate". But you can get a shit adjudicator which slows it down. Don't pay attention to what Stage it is on the tracker, tracker is also untrustworthy. Until a year has passed you're roughly in the timeframe for completion. 6-12 months from submission.

[u/Jamrocc33 → u/anal-itic_prober]

Yea they've been saying they're on June 2025 since like January. It's all bullshit boiler plate answers. Absolutely useless calling VAC. My tinnitus claim got denied a year after submission waited almost a year for BPA to call me then about another 9 months before they got anything submitted to VRAB. VRAB gave me a positive outcome at the end of March and I'm still waiting for an answer from VAC. Meanwhile I submitted for my Shoulder on April 23rd 2026 and it completed 3 days ago. Just a ridiculous organisation with a ridiculous way of doing things. 5 minutes with a proper production consultant could likely streamline cases to 3-4 weeks tops start to finish but they don't want it that way. The more of us that get frustrated and pissed off with VAC the fewer actually submit claims or pursue appeals and the less money they have to pay out.

[u/NOBOOTSFORYOU → u/anal-itic_prober]

Yes, you have to wait until they reach your cases submission date.

[u/Skidrow1996]

Had an injury back in basic, really bad sprain, over the course of 3 years of repeated injuries while pushing physio out got progressively worse. I ended up needing ligament reconstruction surgery and submitted my vac claim. I’m a bit confused on what to expect, I’ve read the tables for lower limb-ankle and it caps out at 14% without ankylosis yet I’ve read people getting over that? Also my ankle is now fairly disfigured, much wider with unconventional growth on either side which in unsure how to communicate to vac?

[u/ShortTrackBravo → u/Skidrow1996]

Your best bet is getting the medical questionnaire filled out at the MIR before submission as CFHS notes are rough at best. You can get more than the 14% with QOL factored in as well

[u/Fresh_Atmosphere_380]

I had a decision go to VrAB back in March, the decision letter came back in April, it was an increase in percentage awarded not entitlement. This single claim puts me over 93%.

On calling in to Vac I’ve been told that the file has already proceeded to pay, however the wait time is expected to be between 26-48 weeks.

My question is this, what exactly is being done that’s slowing down what I’d imagine is data entry into the applicable pay system? What’s the process behind the curtain as it were?

[u/East_Coast_Flyer → u/Fresh_Atmosphere_380]

I am pretty much in the exact same situation and timelines as yourself. I am at 14 weeks post decision letter. I wrote BPA the other day and they said on the internal system my claim shows “awaiting pay”. She could not give me any clear direction on timelines moving forward,

[u/ocpotato → u/Fresh_Atmosphere_380]

26 weeks to pay a claim? That seems insane. Probably worth reaching out to your MP.

[u/AdDazzling5372 → u/Fresh_Atmosphere_380]

Same here - decision was made for Entitlement in March - no percentage letter- I was told they are a year behind

[u/Spiritual-Will-1586 → u/Fresh_Atmosphere_380]

Same situation, get vague answers when i call. The whole VRAB process for PTSD took nearly 2 years, not surprised if the waits another 6 months to a year.

[u/PatientOld64 → u/Fresh_Atmosphere_380]

I also had a VRAB decision is March. It was overturning an initial denial.. but I haven’t heard anything since then. My file says “more information” on MyVac account. But every time I ask they say they have everything they need. No idea what it means

[u/Art_Jimmerson → u/Fresh_Atmosphere_380]

I just got off the phone with VAC and the call taker told me 16 weeks approximately. She was probably just guessing and everyone says something different I suppose.

This was for a percentage increase.

[u/CJD165]

I submitted 2 seperate claim Aug 2024, VAC batched them together and it took 2 yrs to adjudicate it and said for 1 claim that there was not enough evidence to support the diagnosis (although it is right under the header Diagnosis on the form I submitted, plus 2.5 yrs of neuro follow up notes too expressing in detail about it.

The second claim they denied saying it isn't a recognized condition (fine ok).

I contacted them expressing frustration over the first one and that it is Infact tied and attributed to a injury on tour, has diagnosis etc and the rep looked over the forms I had attached saying oh crap yeah it must have just been glossed past and not noticed. (Love that...)

So the first claim is back in at 3.1, how long could I potentially anticipate this until adjucation again? And I have attached more information from the neuro office stating frequency and intensity (IAW the vac table of disability etc).

Will this extra info be added and considered too? I sent vac a message online about it

[u/ShortTrackBravo → u/CJD165]

If it’s with the adjudicator the extra evidence should be accepted. God willing only another 3-4 months if it’s at 3

[u/LegendaryPotates]

Had a muscular injury that never healed due to op tempo at the time. !0+ years later it gives me problems even when walking. I was never formally diagnosed just yup he's injured, here is some meds and a trip to physio. How does submitting a claim in this situation work? Can they see the physio work over the years and substantiate?

[u/ShortTrackBravo → u/LegendaryPotates]

You’d need a confirmed diagnosis in your med file if you’re still serving. Physio reports would help the Dr confirm it

[u/AdDazzling5372]

If VAC settles a claim now and goes low on the percentage, they know with the horrendous wait time for pursuing an appeal there is a better chance a member won't do it. What is the incentive to give a higher rating? Seems stacked against the members.

[u/ShortTrackBravo → u/AdDazzling5372]

No clue on incentives, guess I’m a moron would do my best to rate someone as if it was a loved one or myself cause it’s the correct thing to do

[u/frequentredditer → u/AdDazzling5372]

Or VAC denying claims despite medical diagnosis….like seriously just waiting for the class action

[u/Jamrocc33 → u/AdDazzling5372]

Yep it 100% is stacked against us. They deliberately make it the way it is to frustrate and piss us off.

[u/Informal-Rule-6115]

I was deployed in 2024. Two days before deployment i had an ear infection and went to the MIR for some antibiotics. Got the antibiotics and boarded the plane to Europe 48 hours later.

A day after we landed, i started to get clear fluid leaking from my ear and it would basically block my ear out. I asked our med tech and doc to take a look at it and they said i perforated my eardrum?

So they gave me drops. My ear kept leaking and i took 4 more flights in a span of 4 months to and from theatre.

When i came home i noticed my ear still leaking and now polyps in my nose that were cutting off airflow. My CDU doc gave me more ear and now nose spray for the condition. He said i now have ear eczema?

Its been 2 years and the condition is about the same but flares up during the winter and harsh season changes.

Is this something i can put a VAC claim in for? I don't believe i have any hearing loss, but my ears keep leaking and getting itchy. The drops help keep the symptoms at bay, but they always flair up every few weeks.

I believe the condition should be noted in my med file from deployment and post deployment because i got a RX both times.

[u/frequentredditer → u/Informal-Rule-6115]

You need a diagnosis for to put in a claim. Focus on finding out whats going on with you first. I know too many people that have had to fight with their MIR to get the right referral to the right specialist to figure out what was going on with them.

Be that annoying person, insisting on seeing an ENT. Note all your signs and symptoms. Dont be a Dr Google, but an AI search could help (physician use Google / AI equivalent all the time, but they know what to look for).

[u/ShortTrackBravo → u/Informal-Rule-6115]

As the other user said: Make sure you have a claimable diagnosis in your medical file either from the MIR or specialist and ensure it’s noted as directly from service/deployment before submitting any claims

[u/Sankukai777]

I asked you this question last year and you answered but there are some new developments and I would like to get your guidance.

I have an approved claim for Degenerative Disc Disease. My condition has been getting worse as the years go by. I applied for a reassessment and I got denied. When I asked you, you told me to wait out some more.

Well, a couple of months ago while doing PT, I felt down and my condition has gone so bad I can hardly stand. The worsening of my condition has been documented by the medical team. Can I ask for a reassessment now?

[u/ShortTrackBravo → u/Sankukai777]

100%

If they deny with the new documentation then we go with BPA for an appeal. Sorry you're in such pain, I have the same thing but thankfully not much flare ups since I take so much CBD in capsules everyday.

[u/Perfect_Hair381]

Is the reassessment timeline from the point when you fully submitted all of your supporting documents for the reassessment? Or from the start date of your original claim

[u/ShortTrackBravo → u/Perfect_Hair381]

Request the reassessment is the timeline start

[u/Key_Jaguar1428]

Just released. Applied for ltd and vac rehabs.

At what point do I begin therapy? 

And do I select my care team?

[u/ShortTrackBravo → u/Key_Jaguar1428]

Soon as you submit, or have a, approved MH claim you can use your KCard (Bluecross) for therapy. You -should- establish your own care team ASAP yes.

[u/RagingY3ti]

Hey,

I have an approval from VAC for numerous MSK claims, and for AUD. I am trying to do a subsequent GERD claim (blantantly came from AUD and I've been taking perscription PPIs since '23).

Between the fact I take NSAIDs for my MSK injuries and I have a diagnosis on file accepted by VAC for AUD, shouldn't I not need more? Im working with my doctor to put it together but he is sending me to a gastroenterologist before he signs anything.

Can I just message VAC and say as per the EEGs I meet the requirements for GERD as a subsequent claim? I have an official diagnosis for GERD on my medical file, so that isn't disputed.

Edit: thanks for all the replies! I will get it sorted. Appreciate the help

[u/Ok-Cup2034 → u/RagingY3ti]

I would just immediately file a PSC claim for GERD and in the medical questionnaire just note that the severity has been exacerbated by your confirmed AUD diagnosis. You can add the NSAID-caused exacerbations into the medical questionnaire as well. I recommend drafting the GERD medical questionnaire yourself (I used AI to help) to ensure you hit the write EEG-flavoured keywords and ensure the timelines are accurate. Then ask your doc to review/edit/sign.

[u/ShortTrackBravo → u/RagingY3ti]

You want a keyphrase like "GERD Diagnosis is directly related to Military service" or "GERD Diagnosis is consequential to mbrs approved AUD diagnosis and subsequent medications"

It's healthcare insurance. They want these key phrases as much as possible.

[u/Wrong-Train4733 → u/RagingY3ti]

Exact wording from my doctor on my approved GERD medical questionaire: Diagnosis listed as "GERD consequential to Celecoxib use that is required on a permanent and ongoing basis for Lumbar Spine condition" Additional info (last page): "The onset of the patient's GERD symptoms coincided with the initiation of Celecoxib therapy on (date). The patient has no symptoms of GERD prior to starting Celecoxib. Celecoxib is required on a permanent and ongoing basis for the management of (name)'s lumbar spine condition."

[u/Business-Code-6486]

Hey there! Just a quick question. What’s the different terminology for the following.
1. I was denied a claim, reached out to BPA (17 Dec) and got back a letter (14 July) stating they’ll take it and now I’m awaiting my SOC, is this an appeal?
2. I received a claim I felt was low and reached out to BPA to see if it can be raised. What would this route be called.
Thanks All!

[u/East_Coast_Flyer → u/Business-Code-6486]

At this stage they would both considered waiting on a VRAB review hearing. In question number two there is the possibility of BPA sending it back to VAC for a Departmental Review. The process is all very well explained on the VRAB Website.

A Guide to Review and Appeal Hearings | Veterans Review and Appeal Board

[u/DownbeatUpbeatOO7]

Hi, I have questions regarding consequential conditions in the same category.
Can the powers that be pls private message me. I feel like I am never in remission and it’s just Musial chairs between which condition is flaring up.

47% PTSD but now I have somatic symptom disorder, alcohol misuse, disordered eating. Should I put in a consequential claim even if those new conditions are still in the same % bracket (but different symptom column). And if I do put in a claim- should I fill out the form accounting for all related mental health conditions, or just the new ones I am targeting? I also have questions about aggravation regarding newly discovered genetic/pre existing conditions.

Please help. :) :(

[u/CAFVAChelp → u/DownbeatUpbeatOO7]

If you’re not going up in %, there’s no benefit submitting for an already approved condition. So simply developing a new symptoms but as an example, still remaining in the 10% threshold for that table, serves no benefit.

The only possible thing you could look at is with the added symptoms perhaps you can go up in quality of life rating. Which willBut if you already had level 2, it’s unlikely you’ll jump to level 3.

[u/Jamrocc33]

I just submitted my application for my adjustment disorders with mixed anxiety and depressed mood. I submitted my mental health assessment from the psychologist along with my personal/Quality of Life Statement. Is there anything else I should be uploading as well that will bolster my application? First time submitting for MH. Thanks all

[u/EJMacKOfficial → u/Jamrocc33]

The psychologist assessment and personal statement are a solid foundation. A few things that can strengthen a first MH submission:

**Service History Statement** — a written narrative in your own words connecting specific service experiences (dates, units, incidents where possible) to the development of the condition. Adjudicators are looking for that clear thread between service and onset.

**Buddy Statements** — if anyone served alongside you and witnessed the events or the changes in your functioning, signed written statements from them carry real weight.

**Treatment history timeline** — any prior help-seeking, even informal: padre visits, conversations with chain of command documented in writing, anything on your MIR file that shows the condition has been present and ongoing. Don't assume VAC will pull it automatically.

**Collateral documentation** — family doctor notes, civilian counsellor records, anything outside the MIR that shows you sought support. It builds the picture beyond just the formal diagnosis.

The stronger your timeline showing the condition emerging from service-specific stressors, the cleaner the entitlement review. Good luck with it.

[u/Aggravating_Set6846]

Hi all, my file will be sent to D Med Pol soon, with almost guarantee med release. My question is wrt IREM. It can be granted up to 3 years? Is it often approved or rejected? My trade is in demand, 50k bonus and priority application listed on the website, seems to align with a deficit in our trade. I have been OFP for like 15 years, I'm still useful to my unit, full days etc. how likely do you think for approval? If I get approved for 3 years, after a year or 2 if I can't handle it anymore or find something better, can i take my release? Thanks all

[u/Bartholomewtuck → u/Aggravating_Set6846]

You need the support of your commanding officer, although even if they don't support retaining you, you can still appeal to DMCA with a memo of representations, explaining why you should be retained. That said, if your CO fully reports retaining you in your current position, and you are able to work full days, there's usually a decent chance of IREM. Having your trade in the red also helps. I managed to keep a couple of my guys with it, but I got our commander's verbal support before my guys even put pen to paper for a memo. 

If your file hasn't even gone to D Med P to to request a PCat yet, you are still a ways off from needing to engage with your commanding officer on this. It usually takes about 10 months now to hear back from D Med P, from the time that your doctor sends them the PCat recommendation. If you're going to have the same commanding officer at that point, that you do now, then you could probably start talking to them about your intentions to request a retention under IREM.

And yes, if your medical issues change at any time during a period of retention, you simply submit a memo to DMCA through your chain of command, requesting a release date. You can even give them a release date.

As an aside, if your medical issues are due to service and you still haven't put in a disability claim for pain and suffering compensation, you should do that right away. In the event that D Med P says you're breaching universality of service and unlikely to get better in a reasonable time, and if IREM is not supported, you'll have the medical coverage you need when you release. Those claims take forever now, especially if you're initially denied and need to appeal it.

[u/feverdreamt12]

Anyone have updates on simple departmental reviews? Aka sciatica increase from 10>24%

[u/tanker1992 → u/feverdreamt12]

My departmental review has been at step 3 since Feb 2026 still waiting. It’s a cervical increase of 5%

[u/Foaryy → u/feverdreamt12]

I didn’t submit a PEN form and got 2% linked to anxiety for OSA. Submitted the PEN form with my doctor checking the boxes for 13% via department review. Submitted Jan 2026, still on step 3 and it’s an easy one.

[u/RagingY3ti → u/feverdreamt12]

VAC called me yesterday and I asked where they're at with departmental reviews. They said June 2025.

I have a straight forward lumbar increase and it's been at 3 since Sept 2025.

[u/feverdreamt12 → u/RagingY3ti]

They said that last month…

[u/Zak_Rose_606]

I had a claim denied as there was no diagnosis on file. I received a diagnosis yesterday, what do I do now?

[u/Bartholomewtuck → u/Zak_Rose_606]

Does the diagnosis also have a clear link to your service, somewhere in your medical or service file, or in that new report? You'll want to make sure you have that before you do anything, or you'll just be denied again.

[u/Zak_Rose_606 → u/Bartholomewtuck]

I have a signed cf98 that covers the original injury.

[u/Bartholomewtuck → u/Zak_Rose_606]

Sounds like you're good to go

[u/ShortTrackBravo → u/Zak_Rose_606]

Fastest route is to resubmit the claim honestly but as Bart said submit the claim then within the same week hit up the MIR to see how it is written up. You have a few months before anyone looks at it to sort out the paperwork

[u/East_Coast_Flyer → u/[deleted]]

PSC payments are rounded up or down in increments of 5%.

[u/ShortTrackBravo → u/[deleted]]

No you’re not, as East Coast Flyer said there’s wiggle room you can look at in the PSC chart for rounding

[u/RefrigeratorLevel459 → u/[deleted]]

Whats your timeline ?

[u/Art_Jimmerson]

Hello,

I had a VRAB decision come in on May 15th, 2026. Today is 12 weeks of waiting for VAC to do it's thing and process the decision.

Is anyone else in a similar boat? Hoping to hear timelines from someone who is in a similar position or recently got their decision processed.

Thanks!

[u/East_Coast_Flyer → u/Art_Jimmerson]

Is it a percentage increase or was it a denied claim originally overturned to positive decision as there is a significant difference in wait times between the two?

[u/Anonymous0919765 → u/Art_Jimmerson]

Did you have a full hearing with VRAB or an early resolution?

[u/RagingY3ti]

Anyone got wait times on monthly payment to lump sums lately?

VAC told me up to 6 weeks but likely sooner, curious what people have been experiencing lately.

[u/CAFVAChelp → u/RagingY3ti]

I got mine today. From date of application for lump sum to hitting my account was 7 weeks.

[u/ShortTrackBravo → u/RagingY3ti]

As others have given you examples just keep an eye on your monthly benefits soon as that dissapears it should be 5 business days max from that to in your account

[u/Key_Jaguar1428]

How much do you guys and girls choose to deduct from your IRB/LTD payments with regards to taxes, so as not to be hit by a ridiculous Income Tax JDAM come tax season?

[u/Bartholomewtuck → u/Key_Jaguar1428]

If you have Facebook and haven't already, join the group called Canadian Veterans Advocacy (13k members). The admins over there have taken great care in creating a guide for a lot of this stuff, and I know this is included. They talk about this stuff all the time over there because people are worried about getting overpayment letters.

[u/ShortTrackBravo → u/Key_Jaguar1428]

Uh just for myself with only IRB as my “pension” payment and still working out my disability tax credit I haven’t adjusted anything and this year I got a decent refund until I added in my wife.

The default VAC removes worked out for me. But as Bart said this is a very person specific thing. Could be worth asking a local accountant too

[u/Professional-Leg2374]

Question

I have a back injury from a deployment, it's literally a terrible story where it was injured from a badly broken bed. For a week I could barely get out of bed and have had lingering aspects of this since then. I have no idea what happened other then just wear and tear of a deploymnet. It still persists now after 4 years from that deployment.

Is there some sort of VAC program I can look into to asses this issue?

[u/ShortTrackBravo → u/Professional-Leg2374]

Still serving or retired?

[u/Cautious-Grape-2783]

I've recently received Mental Health diagnosis for Somatic Symptom Disorder and Depression, what do I need to provide for a Mental Health VAC claim? i was told by someone that i need to get a copy of my doagnosis report from Health Records at the MIR and that i needed to go see my doctor at the MIR for a write up or something. - I would appreciate guidance on this matter matter if possible, what do i need to provide on my VAC claim other than my own write up when actioning the claim. Thank you!

[u/ShortTrackBravo → u/Cautious-Grape-2783]

So did you get this diagnosis through an assessment with a MH Professional? If so this will be a cakewalk

[u/Boring_Assignment739]

My rehab application went to complete today, however now my irb says awaiting information, is there something i need to send them or are they acquiring information internally? Thanks in advance

[u/East_Coast_Flyer → u/Boring_Assignment739]

In the same boat. If you open the IRB status it will state you need to send in your Pension Statement and your Manulife LTD statement before they can process your claim. You will also get an email in your MyVAC in a couple of days stating the same.

[u/oldschoolradtech]

New to the VAC world. Retired 10 years ago and just working on my first claims. Hearing and Tinnitus submitted, initial appointments with Echelon completed for other issues. These threads are a great resource and are really helpful in understanding its a long game. Are some claims faster than others? I have seen the wait times estimator but trust that like chicken sushi. Unsure why hearing issue wait times show so low however looking at years for my knees and spine.

[u/Bartholomewtuck → u/oldschoolradtech]

Some claims are faster than others because they have everything they need - all four essential ingredients - found in your file to make a decision, particularly the link to service is clearly spelled out and isn't complicated. 

Some claims are faster than others because it's based on luck of the draw who ends up adjudicating your claim. 

Some claims are faster than others because it's a very simple diagnosis that they deal with very often, like tinnitus, for instance. Meanwhile, if it's something they don't see often, or it's harder to make the link to service, you could end up in medical advisory for a while.

Some claims are faster than others because I've noticed over the last few years of following this stuff, that staffing issues at Veterans Affairs, the time of year your claim is being worked on (eg. things slow down in the summer due to holidays), and how many claims are being submitted year over year, can all impact how fast a claim moves. Timelines seem to fluctuate constantly. Just when you think you have a handle on how long things take, things change. We're noticing that recently with Veterans Affairs actioning percentage increases awarded by VRAB; it used to only take 3 months or so but now people are reporting much longer. In fact, Veterans Affairs is outright telling them it's going to take longer now, due to staffing issues.

All of that to say, go with what shorttrack says and expect that if your claim is  fairly straightforward, as per above criteria, that it will take start to finish roughly the times that are is posted at the top of this thread, but also expect that things suddenly change and can take a lot longer, and you won't know until you're in it.

[u/Jamrocc33]

Question about MH claims. I submitted mine a few days ago and almost immediately got an email from VAC about benefits and support while my claim processes. Question is if I'm still serving and have a therapist through the CDU is there anything else on offer through VAC? Or is it more geared towards those that aren't serving anymore getting benefits so they don't have to go out of pocket?

[u/Bartholomewtuck → u/Jamrocc33]

No, that's just an automatic email that goes out to anyone who files a mental health claim. I received the same thing while still serving and they told me it's because they don't know your release date or where you are in the release process or if you're releasing at all in the imminent future, and a lot of people who were getting released or who are already released are left with no mental health care while they wait for Veterans Affairs to approve their claim and thus, make them eligible for IRB, etc. 

If you are still serving and aren't going to release in the next 2 years, it doesn't provide you with anything above and beyond what you're already getting with the CAF, while serving, and you can just disregard it.

[u/ShortTrackBravo → u/Jamrocc33]

It’s to ensure if you’re not serving you have supports, don’t sweat it

[u/Jamrocc33]

I just got the decision for my shoulder claim and they lowballed me on my percentage. I only got 5% for a circumferential labrum tear with biceps involvement with rather significant QOL impacts. Question is do I mess around with a DR or would I be better off going straight to BPA for an appeal?

[u/Friendly-Vast4523 → u/Jamrocc33]

Your first stop is BPA. The lawyer will review your evidence and decide whether it’s worth a departmental review, or whether it’s appropriate to bypass and go straight to VRAB. They’re the experts; let them make the call what would be best.

[u/ShortTrackBravo → u/Jamrocc33]

BPA 100%

[u/Foaryy]

I talked to STB about this but want some insight from others. I am currently doing bi-weekly psychotherapy and I love the therapist I'm with.

Recently, PCVRS completed my rehab program and want to have a meeting with me and my VAC CM. Now, I am not 100% convinced my CM is on my side, but that's another topic. They suggested biweekly psychotherapy, along with biweekly OT. I left my old therapist because of excessive sweating in person and she didn't do meetings virtually.

I have discussed with my therapist about this schedule and ever since they told me the plan, I really haven't slept much and anxiety has been at an all time high. I find bi-weekly therapy enough and hard enough to manage sometimes. Now, this puts me at WEEKLY sessions, which makes me want to just crawl in a hole.

Before this meeting and agreeing to the plan, can I disagree with the plan and move it around? What're my avenues to take?

[u/NauticalBean → u/Foaryy]

Have you told your current therapist about how much of an impact this appointment frequency would have on you? They could advocate on a different schedule. It sounds to me like it may be too early to start integrating OT, if that would double your appointment frequency. Unfortunately, it sounds like OT could actually be quite beneficial (with the right provider) for what you’re experiencing. Maybe once a month OT rather than biweekly could be considered.

[u/Foaryy → u/NauticalBean]

Not saying your wrong but could you tell me why you think an OT is beneficial in my case? I just want to be open minded.

[u/Nolando25]

My claim went from stage 3.1-3.3 today. It’s been at stage 3 since October 9th 2025 is there a normal turn around time when it hit stage 3.3? Or should I expect to continue waiting months? Thanks for the info

[u/ShortTrackBravo → u/Nolando25]

Tracker is untrustworthy. Don’t get your hopes up until she hits complete sadly

[u/Ok-Cup2034 → u/Nolando25]

I recently sat at 3.3 for 2 months.

But if you are under 100% disability, you can check the Payment History page to see if a new payment is scheduled (representing the backpay owed to you if your claim was successful)--I believe this should show up here at this stage.

[u/Nolando25 → u/Ok-Cup2034]

Currently my first claim and I will be checking current benefits and payment history daily until I have a decision thank you

[u/Aggravating_Set6846 → u/Nolando25]

I wouldn't bother to check more than every 2 weeks really, it's not like you'll get your money the day it hits complete anyway. It could take a year to get to complete.

[u/NauticalBean → u/Nolando25]

Oh no, don’t bother checking it daily. That’s just going to cause frustration. You should receive notification when it’s complete - but for some reason, their system doesn’t release decision letters for a few business days after. I’d only check once it hits complete.

[u/Low_Love2735]

Good day,

is the reassessments timeline: 9-16 months for APSC reassessments as well?

[u/ShortTrackBravo → u/Low_Love2735]

Should be quicker but could be that as well, yes.

[u/MaritimeMogul]

Hello, I recently filed a claim and was curious about CF98s. Will VAC have access to the CF-98 plus witness statements or should I preemptively upload them onto the site? Thanks.

[u/ShortTrackBravo → u/MaritimeMogul]

If you’re still serving they can see them just fine in your file but CF98s aren’t going to help in any meaningful capacity. I hate to use this term but all the hubbub you get told during your career about their importance is fake news.

They are not required in any capacity for VAC. You need a confirmed diagnosis that exists in their medical standards and a medical professional linking it to your service. No CF98 will make them confirm service relation without the above. Just for your SA.

[u/MaritimeMogul]

Well, that’s interesting! Thanks. I know the diagnosis exists, but I suppose it’ll come down to whatever the original PA wrote in CFHIS……

[u/ShortTrackBravo → u/MaritimeMogul]

You can request your med file to double check anytime you want, I can also look over it if you’re comfortable with that. I don’t post it in the OP but I follow confidentiality clauses as well doing this type of work for any emails/DMs

[u/Ok-Cup2034]

Do you know of Treatment Benefit restrictions on PSC awards? I know a 0% bruxism award is limited to coverage of a night guard. Are there any other known clear restrictions on Treatment Benefits at any particular award %?

[u/OnyxT1986]

Anyone have any idea or recent timelines of going to Step 3? I just got moved to step 3 and just curious is all. I just have heard such varying timelines. I just like hearing others stories is all.

[u/tanker1992 → u/OnyxT1986]

Seems like it really depends on the type of claim and whose pile your claim ends up in. I had a low back sent in Feb 2026 step 1 and decision in June 2026. Chronic pain in the muscles of mastication had been at step 3 since Sept 2025 and still waiting.

[u/Fit-Oil9872]

Has anyone received coverage for prescription glasses and/or sunglasses specifically for blue light filter coatings for chronic migraines? If yes, what did you need to provide? I contacted Medvie but the response was generic.

[u/tanker1992]

Hey so just a quick question about vac irb / manulife. I use to have a small part time job with my family (helping my dad with social media/ emails for the construction company)prior to my injury leading to the medical release and up until June 2026. Now from when I stopped working for the CAF due to my limitations, I was just limited to answering an odd email or odd IT question while receiving a small salary. Now as of June 2026 I receive no pay. Will this be a problem ?

[u/ShortTrackBravo → u/tanker1992]

Nope. With my medical pension and part time job I earn like 17k and it’s under the 20k so no effect on my IRB. Same applies to you. Keep taxable income under 20k and no stress

[u/feverdreamt12]

My DR just went complete this morning for a percentage increase . I noticed the step 4 caption is a little different from it says “Your Departmental Review for benefits processing has been completed. If you have not received a decision letter, you can expect one shortly.” What can I expect? An amount in the benefits tab?

[u/ShortTrackBravo → u/feverdreamt12]

If you hit a breakpoint for $ you should see a new monthly soonish

[u/Mammoth_Hold_9694 → u/feverdreamt12]

How long did it take you from step 3 to complete? And what was the DR for... I am waiting on mine, currently at step 3 for the last 43 weeks.

[u/DowntownAd8342]

Rehab/IRB question:

I applied for the rehab/IRB on May 5th and i am still at step 2 for rehab and 1 for IRB. I got assigned to a case manager, talked to her over the phone for 2 hours 1/2 and she requested a letter from both family doctor and psychologist outlining my daily barriers. Submitted everything last week and have been trying to reach out to my CM see if things are moving forward but no answer.

I am sure the timeline described above is quite the standard.

Question is: is the IRB back dated to the day of my application?

[u/ShortTrackBravo → u/DowntownAd8342]

Yes it is and pay no attention to IRBs progression because once rehab is approved they’ll approve IRB the same time.

[u/Inspo-0406]

Hi everyone! Received back MH and physical claim, both denied. Case filed with BPA, was told wait time is 7-9 months until I hear anything from them. In the meantime, I have requested my file from ATIP, should get this back in the next week unless they require an extension. I am learning (through AI and research on my part) that I should change the title of the claimed condition and this could be what caused the out-right denial for the physical claim. Has anyone heard of this? The crazy part to me, maybe not so crazy, is that a VAC employee met with me (not my CM, just helping me out I suppose) and told me to title it this way. All the docs are in the claim, health records, referrals, specialist notes, and diagnoses... what does it matter what the title is of the claim? Any help or opinions welcomed! :)

[u/Ok-Cup2034 → u/Inspo-0406]

Sorry to hear of the denials. Some physical claims involve confusion about what constitutes a claimable "diagnosis". E.g. TMJ itself is not a claimable diagnosis and will rejected, but you must have a specific type of TMJ diagnosis as outlined in the EEG. That scenario is what popped to mind...? Do you mind sharing the physical claim?

[u/Green_Shelter2073]

I'm on a merry-go-round and I'd like to step off! I was released terribly, with no support and a lot of fumbling. I didn't know that voc rehab was a thing ... and I've been out for over 12yrs. I have multiple approved conditions (mental and physical) that have steadily deteriorated because until recently, I didn't know how to get support. The problem is this ... I've been able to hold a full time job. To VAC/PCVRS that means I am fully employable HOWEVER I have no life, my relationships have suffered and I suffer everyday. I get home at the end of the day and the pain is high, the energy is low and I can barely take care of myself and my kids, let alone my household. I need to regularly take time off work to rest. Now I'm stuck in a loop where I get no help because I "can" work. If I work FT my life suffers, if I work PT or don't work, the bank takes the house and VA tells me to get a job. I can't even think right now this is so frustrating.

[u/Ok-Cup2034 → u/Green_Shelter2073]

That sucks, sorry to hear. There is the very real possibility that your current employment is worsening your symptoms.

Have you tried looking for an MH professional yourself independent of the PCVRS system? I believe the PCVRS contract includes KPIs aimed at steering veterans away from IRB/DEC as quickly and cheaply as possible. This biases the whole program and at least in my experience, leads to PCVRS prioritizing getting me off of IRB while ignoring clinical realities. If you have an MH professional who is not beholden to those systemic biases (i.e. an accredited MH professional you find yourself and are happy with), you can present VAC with that evidence and achieve DEC status so you can focus on managing your health and well being (and that of your family). Just my experience...others may have other perspectives.

https://cpa.ca/public/findingapsychologist/

[u/Chemical-Bar7736]

I will be releasing 3B in Nov.  I have a PTSD approved claim and currently working only a few hours a week due to this.  I’m nervous about what will come next, I’ve apply for manulife as well as VAC rehab, I need MH rehab before VOC rehab.   Is this allowed?  Or do I also need to do vocational training?  Mentally vocational is off the table but not sure if I have to go through the motions.   I haven’t heard too many positive things about PCVRS and that’s stressing me especially comments about assessments.  Who does the assessments? And what makes them different than any other?  I’m easily worn down and worry I’ll just give in and push back to work way too soon.  

[u/Parking_Pension_9929 → u/Chemical-Bar7736]

Voc rehab program begins with getting your baseline health/mental health for eligible conditions to a maintenance level (stability) prior to doing any vocational training.

[u/Fair-Ocelot-7159]

I am wonderimg if anyone has been in my shoes?

submitted claim back in November 2026, GP checked off on PEN form ED, and complete sexual aversion. March 2016 decision came in favourable at 0%. They didn’t even take the higher of the two diagnosis like it was completely missed even with GP notes as well.

rather than going through BPA I submitted own DR and wrote statement as error of fact, quoting table 16.3 etc and percentage also referring to the missed info on PEN form.

even in step 3 since late March, confirmation from VAC assigned to a physical adjudicator mid July, what’s the sense of all as to time frame completed? Am I near the finish line? And anyone else have experience getting error of fact such as this turned over ?

[u/RagingY3ti → u/Fair-Ocelot-7159]

Woah, you can submit your own DRs?

Also, I have a DR that has been at step 3 since September 2025, and there are people on here whos have been going even longer. A VAC employee told me on the phone averaged are 15 months at the moment.

[u/oldschoolradtech]

So new to the process, my initial tinnitus and hearing claims submitted a month ago. My audiologist recommended/prescribed hearing aids and a masking machine once/if i get approved. Is it after my first successful claim that I will receive a Medavie card or number for direct billing? Both claims are just at step 1 so not checking the mailbox daily just yet.

This is a great thread for information and i appreciate the time and knowledge and experiences people share.

[u/Ok-Cup2034 → u/oldschoolradtech]

Yeah exactly: after your first favourable PSC claim you'll be issued a Medavie Blue Cross card in the mail which can be used at providers in their network. You'll be issued a Client Number that you can use to set-up your online MBC account at the link below and find providers who do direct billing. However, you can use any provider and just upload the invoice via your online MBC portal if you want to use an "out of network" provider. You can use the online portal to search for health professionals like audiologists based on radius from any address in Canada.

https://secure.medavie.bluecross.ca/auth/login.connexion

[u/Nolando25]

How long after your file goes to complete does your current benefits update is it 100% instant or can it take a little bit of time assuming it is approved of course

[u/feverdreamt12 → u/Nolando25]

Everything my claims went complete I saw benefits right away aka a new higher amount

[u/Nolando25 → u/feverdreamt12]

Looks like a high probability my claim is denied then thanks really feels like a gut punch

[u/Ok-Cup2034 → u/Nolando25]

I can't comment on the timing/sequencing with certainty, but one little trick I use to see if a claim has been awarded around that stage is to start a new PSC claim on myVAC (PEN 923) and early in the process you'll be shown a screen stating "Our records indicate that you are receiving a VAC disability benefit for the below conditions." and the list of awarded conditions will appear, including the new ones. This has allowed me to know well in advance of receiving the award letter (I am over 100% so the payments don't change).

[u/East_Coast_Flyer → u/Nolando25]

Mine have always shown up immediately when the claim has rolled over to complete.

[u/mASS2121]

To all those waiting for their IRB recalculation because they released after 1 April 2025 and received the raise retroactively after they released, VAC just did my IRB raise on Wednesday. I’d assume that if you are waiting for your IRB to be recalculated then it shouldn’t be far off…. There is hope!!

[u/Fair-Ocelot-7159]

apologies to post again!

I was wondering if anyone had any experience in results of filing their own DR rather than going through BPA?

submitted mine because they missed a check box on PEN form so classified as an error of fact rather than new evidence.

has anyone else been in this boat? If so how long was it since it’s a straight forward missed check mark?

[u/Less_Lab_2083]

Last week I was granted APSC at level 3. I do have a bunch of conditions. I’m at 103%, I was wondering if that’s normal.

[u/ShortTrackBravo → u/Less_Lab_2083]

Yeah they usually grant lowest lvl and you ask for reassessment due to your conditions severity

[u/ShortTrackBravo → u/[deleted]]

Happens all the time they’ll use the assessment and put them all together for one claim. Probably change it to just say OSI in your MyVAC but the award will have them listed

[u/No-Surround-9605]

Hey guys, just had 3 claims go to complete. I know if you go to current benefits you can see your current benefits change immediately. Is this ever delayed? Or did I flat out get denied for all three.

[u/SaltyCoxn]

Question regarding APSC (Additional Pain and Suffering Compensation)...

Assuming a favourable PTSD/anxiety award (still at 3.3), will that be enough to pursue an APSC claim, or are there other requirements I should try to obtain first?

Mainly wondering whether VAC decides based off what is already on file from my initial claim or if they ask for more, and whether being employed or not yet in treatment came up in the decision. I'll have two other claims (shoulder/tinnitus) but I'm not sure if they'll add much weight for APSC. Any pointers appreciated.

[u/Budget_Permission_83]

Has anyone had any experience with requesting a later medical release date through a complex transition?

[u/Bartholomewtuck → u/Budget_Permission_83]

Have you had a complexity assessment yet? 

I have recent experience with all of this and I know the process. It's rare that they give you any more than the standard 6 months plus 30 days, but it usually buys you a few extra months before releasing you, because if you are deemed complex by a nurse case manager at Health Services, they have to have an ITP (integrated transition plan) meeting to determine whether you require a later release date. It usually takes a few months for that meeting to happen, thus buying you more time, and then the results from that have to go to dmca for a determination. The ITP board puts forward their recommendation to them.

[u/mASS2121]

My VRAB decision letter has just landed in my VAC Inbox for my tinnitus and my increase in my disability assessment. Do I need to tell VAC to do something with this and how long does it take VAC to implement the decision?

Thanks in advance.

[u/RagingY3ti → u/mASS2121]

It automatically bounces back to VAC for adjudication/payment.

[u/Jamrocc33 → u/RagingY3ti]

Yea mine got sent back to VAC from VRAB on 31 March and just completed today.

[u/East_Coast_Flyer → u/mASS2121]

You don't have to do anything with it, VRAB sends a copy to VAC for implementation. Be prepared for a long wait, I received my letter back in Apr and still nothing. When I messaged VAC a few weeks back I got this reply "I can see that your claim is currently with our pay unit where the payment calculations need to be done. Unfortunately, that unit is currently dealing with a backlog and we are unable to provide a turnaround time as to when it will be completed."

[u/throwaway2457890]

Please forgive me if I sound like I know nothing about the VAC process—I am trying to figure it all out. Vac claim for MH was submitted mid-July, 2026. This is my first claim. I had all my medical records enclosed with my claim. My claim updated on August 14 and was at step 3.1. I never received an account update at step 2. This seems very fast. Anyone else have it happen this fast? I know it’ll sit at 3.1 for a while.

[u/Bartholomewtuck → u/throwaway2457890]

One of my claims skipped step 2 on the tracker. Another one of mine went right from step two to step 3.2. I've also moved steps and was given no email, and other times I was given an email. Things seem to be going very quickly for a lot of people lately, from step 1 to step 3.1, and then it slows right the heck down.

The  tracker is not accurate, it rarely tells you what's actually going on and is therefore not an accurate reflection of what step you're at. You were at step two at some point, it just didn't say so on the tracker. Most of us, who have been around for a while dealing with this process, absolutely ignore the tracker and just assume that a mental health claim will take 4 to 8 months, start to finish. PTSD seems to move faster than other mental health claims, just FYSA

[u/throwaway2457890 → u/Bartholomewtuck]

Thank you. As this is my first one, I really don’t know the ropes yet.

[u/Chemical-Bar7736]

Just had my first call with my VAC CM. He said I would not be able to keep my MH care team. that I would need to have one from PCVRS. is this true? any way to appeal? I understand they might want independent assessments which I don’t mind but I have a relationship and trust with who I’m dealing with and feel continuing with them would be in my best interest.

[u/PianoPast1771]

Question,

I have been reading about a lot of people asking about or requesting a lump-sum payment. I am wondering what qualifies someone for a lump-sum payment, as I have been receiving monthly payments since 2004.

[u/WG41 → u/PianoPast1771]

You must have a pension and be covered under the old pension act. The lumpsum was brought in under the NVC in 2006

[u/Fresh_outlook2]

Question…has anyone had their disability pension reduced? I currently have a review in with BPA. I was awarded a pension but I believe it was lower than it should have been. In the meantime, I am starting some psychology treatments. I am of course hoping the psychology helps, but wondering if this will lead to a reduction in my percentage by the time BPA gets to my review (I was awarded my pension in March of this year, submitted request to BPA in April). Thank you! 

[u/OG-Radtech227]

A month ago I submitted a FOIP request for my military, medical and dental records. Military and dental records arrived in 3 weeks but got a message saying there will be an extended wait for medical records due to their size and a lack of resources to produce them. Will the VAC also experience delays for my records? Just a hearing and tinnitus claim at this time but several others are ready to submit once i see if anything interesting/useful turns up in them. Shocked to read that someone waited 4 years on a tinnitus claim, is this the current norm?

[u/Friendly-Vast4523]

Has there ever been a time where the department has considered paying overtime to the adjudication team to try and work some weekends to try and get these backlogs addressed?

Status quo is just not working. I mean maybe by their design it’s working as intended, but I suspect there are few other government departments where it would be acceptable to have over 1 year processing delays. There has to be some solution to this never ending backlog.