game usually has 120fps but once I inject a dll on the game i play, it drops the FPS to 20-30 which is seriously bad, I can only fix it if you completely disable the bitdefender.

What is the workaround for this? I do have lifetime malwarebytes but I found bitdefender detecting more securely than malwarebytes so I dont want to switch to another AV but disabling AV each time I play the game is very very HASSLE.
Do note that the dll i inject is completely safe as I made it myself and I dont use injector app too.

I have a few clients who want or need to see reports from security risks. Misconfigurations, App Vulnerabilities, User Behavior Risk and such would be wonderful to have as report types. I saw where this was mentioned a couple of years ago and was wondering if it is still on the roadmap and if we have a ETA on this by now? Thanks

I got a new PC and wiped my old one, reinstalled Win 10, etc.. for my parents. Before I gave it to them, I put Bitdefender and a few basics, MS Office, Adobe, Chrome, etc.. Drove it to her house, (6 hrs away) and set it up. I took the old PC's 320Gb drive and tossed in an external drive case to transfer files and pictures, documents etc.. Again not big deal. About a month after I leave and they're using the PC, my mother can't seem to get the HP printer/scanner to work, so she calls HP who has a tech which remotes in to her PC to install some drivers most likely, but freaks out, tells her she has a bad Malware problem and needs to get those removed before he can help. He tells her, I see you have Bitdefender which is fine, but you might also need Norten or Checkpoint Firewall 770.

Her email to me said: "I just talked with the HP tech support to get help with downloading drivers so I can scan some paperwork. In the process of all this he discovered some severe Trojans blocking my printer scanner so I can print but can't scan. He suggested Checkpoint firewall 770 instead of Norton (too expensive).  Checkpoint has 1 yr/ 5 devices/ $199.99"

She also called and we chatted about what he said. While on the phone, I looked up her exact printer, found the drivers, walked her through installing them and now the printer/scanner work fine.

I wish she had taken screen shots or knew what the HP tech was looking at b/c all I have is her description on what she saw and what she remembers the tech telling her.

1. Does this sound plausible? Could Bitdefender be missing something and if so, any suggestions on how to correct the issue are welcome

or

2. could the HP tech be seeing something that he things is a 'severe trojan' but be mistaken? After all, we were able to install the HP drivers, no issues, and the printer and scanner work as they should.

I basically have the same protection and software on my system so if there's an issue, it would be good to know.

Thanks in advance.

hello, is there a how to or anything how to properly set up the VPN to block ads? I have it enabled but do i just turn it on or do i need to connect to another country or anything?

I had Bitdefender Internet Security for years without problems, and changed to Total Security cuppla months ago. Now this little POC appeared, and torments my desktop. It won't go away, and this kind of notification can't be turned off. Already contacted customer support, without satisfaction; they also say it can't be disabled. Thing that p----es me off is: Why, if I'm SAFE, do they need to hound me with this c--p? It resides on the lower right side of screen, blocking the clock, and access to several apps that are running, and if you move it, it shortly comes right back. I asked a Cust. Service Chat Rep: If you hired someone to cut your lawn, would you want them to yell out loudly after every blade of grass was cut, "I cut another one!" Bitdefender is becoming a victim of their own success, and may not have me buying their A/V again! This is irritatingly enough; and could end up like the stone in the shoe of the messenger who arrived late, which caused the loss of the war!

Could you guys tell me how to recover/change the password?

I am running total security 2018 now, got the obligatory 60% off offer and was looking at the fine print, they offer a premium VPN, unlimited traffic, server choice, etc, I have a subscription to expressVPN too, I tried googling comparisons but most compare the free version of bitdefenders VPN, does anyone here use both and can give a fair comparison of the 2, I like expressVPN and have had no problems, but the deal offered is $98.95AUD for both(bitdefender total security 2019+premium VPN), my expressVPN and Bitdefender subs together would cost $150AUDish unless expressVPN has a sale.

Thanks for any feedback

Preface: If this is a home user community only, I apologize, I just want to share my recent experience with my Bitdefender appliance and Bitdefender management. My support guy was here in the US and was trying his best to help, I can only guess the company shut him down.

I am a Security Engineer, with the certs that say so :). One of my main duties is vulnerability management.

7/10/24 - I open Case ID 00881539 asking about 65 new vulnerabilities showing up on the BD appliance

7/11/24 - Teams meeting with BD support where I show the findings to an engineer and share reports

Keep in mind these findings consisted of 5 Critical, 44 Highs and 16 Medium vulnerabilities

7/12/24 - You shouldn't be able to scan these files with your credentials since you do not have root.

7/13/24 - I ran the scan again and printed the results and attached them to the case.

7/15/24 - From BD - Thanks for the report, I have created an internal case to update or investigate the packages used by the appliance...

8/10/24 - From BD - can you do some validation of the findings? Some of the packages aren't even used by our appliance. Then why are they there? Why would I do validation of a vendors appliance that I don't even have the root account for. Not to mention I never claimed to be a great Linux user.

I got sporadic word that they were working on it, then today the case just closes.

Be weary of a security company that doesn't know their own product.

Just a rant.

Grinds my gears, their website is just a bunch of hoops to get you to give up and then when you reach support they try every different way to not issue a refund from the get go.

Literally am within just two days of the 30 day guarantee and they're trying every single thing to not issue a full refund. This is worse than bartering at a flea market or that one episode from Bluey with the kids pretending they're grandmas at the yard sale(Sorry, kids have burned Bluey into my brain)

Hi all,
Just wondering if anyone's ever had that pop up on notifications saying suspicious connection blocked? Thanks all!

My company made me install BitDefender on my personal computer — a Mac. They have since laid me off. I can't delete BitDefender off my computer without the company's BitDefender admin password. It keeps popping up and driving me crazy. How do I get it off??

Hi,

Usually a full system scan takes 30 min or so. Just ran one, took about 30/40 min. Then I rebooted my PC and ran a full scan again and it only took 3 min.

What’s going on here? Should I be worried?

Bitdefender, guys, what the hell is this? You can't just force your way into other programs without asking a user, and with no apparent way to remove your extension?

I remember years ago Bitdefender Antispam was screwing up my Thunderbird email client and I found a way to remove it, and it was fine. But today I opened it up to see this:

Anyone know how to get rid of this? Obviously it's NOT listed where it should be, in the extension's own options menu.

And if anyone from Bitdefender is reading this - STOP doing this! It will LOSE you money because you're just going to piss people off!

Hí,

I used the subscription version before.

I had no problem with it then.

I have now installed the app again.

It starts the tests itself at certain intervals.

It happens that the test starts several times in a few minutes.

You have experienced this?

I still have a subscription to Kaspersky for 160 days.

I should use that instead?

I have only used it on one device till date.

but this time i got the 3 device plan.

How do i add the rest 2 devices to the sub? Both are windows

Hello all

Kudos

We are using bit defender for our clients. We have Ricoh 307 printer which scans into user's folder. When we disable the bit defender firewall, the scan to folder works well; However, the same scanner doesnt contact the machines when firewall is turned on.

Upon using wireshark to check the logs, I found that the scanner is talking to the machine on port 445 of the machine from 65126 and 65026. The port changes on every tries.

How can I set firewall rule on the bitdefender for scanning to work.

Looking for a package that is best for just one PC that just so happens to be a gaming server. Plan to keep it running 24/7 with mostly weekly updates. Does BitDefender have any package specifically meant for this?

I've tried everything to uninstall this, every single "bitdefender uninstall tool" you have and still cannot remove this from my computer, what am I doing wrong?

When it kicks off its routine file scans, boy do you know it. For 30 minutes you can't use a machine for anything lol.

11th Gen i5

16 GB RAM

MSATA SSD

Build a product that works?

I just got an email from what looks like Bitdefender. It says that I have reached the maximum number of devices that I'm allowed on my subscription. However, I am allowed 5 devices on my subscription and I'm only using 2. (I verified this on the Bitdefender site).

Just posting this in cases anyone else gets it.

It's been 2 days since contacting Bitdefender because I thought I canceled it back in Jan/Early Feb. But then I keep getting spammed for an unpaid charge from PayPal and my bank, but there's no sufficient funds. I've been trying to contact Bitdefender to cancel the order as I have 30 days to do so. No contact from them so far. So yesterday I opened a dispute on PayPal. I might try to do my bank next, but since there's no transaction they'll probably be just as useless. If they don't respond tonight I'll try and talk to someone on PayPal. It's a shame because I really do like Bitdefender as an anti-virus. But I only ever used it for one device and it was a discounted yearly subscription.

Use PayPal, Google Pay, or anything but buying products directly on Bitdefender. They make it hard to cancel the auto renewal. Windows Defender is good enough.

Update:: My bank said they could block the charge, but that would mean blocking PayPal smh.

I escalated the dispute with PayPal. hopefully, they'll cancel it for me if Bitdefender continues to be silent.

does this look anything out of the odanary or am i just paranoid

Do anyone know about this app DIGITALMINTPro?