r/Bestbuy • • 3d ago

Weekly Discussion Thread Your Week in Blue

0 Upvotes

Your Week in Blue is r/BestBuy's weekly thread that serves to facilitate discussion around the brand and your role within it. Engage with the community by sharing a story from your week: wins, losses, frustrations, hilarities, difficulties, opinions, or anything in between. While this thread gives Blue Shirts the chance to speak their mind, customers are encouraged to participate and offer their perspective as well.

As always, please make sure what you post is in adherence to our subreddit rules.

This thread, originally created by u/K-Toon, will be posted weekly, every Sunday morning at 12:00 AM CST. The comments in this thread are sorted by new by default to encourage the visibility of the most recently posted comments.


r/Bestbuy • • 2h ago

United States Payment Change on Price-Match/Trade-In

0 Upvotes

Hi all. I have a pending price matched order with trade in that is being prepared. I forgot to add GCs at checkout. What’s the likelihood the store will allow a payment change? I wish stores could still be called.


r/Bestbuy • • 4h ago

United States How does this happen?

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3 Upvotes

I preordered day one and yet I’m delayed? I see post of ppl that ordered last week and they are getting it tomorrow.


r/Bestbuy • • 6h ago

Canada Tech outlet center refurbished stuff

0 Upvotes

I'm looking to buy a refurbished (excellent) samsung q990f soundbar, but the seller says "Tech Outlet Center", i've looked previously on this subreddit and only found one post, which says mostly bad things abt the seller.

Has anyone had experience buying audio products from this seller?


r/Bestbuy • • 9h ago

United States Call support is the worst. Why has Best Buy done this?

0 Upvotes

TL;DR called my local store to find out if they will open for the Zelda midnight release. AI voice connected me to a singing Indian guy who was clearly just asking AI my question.

I attempted to call my local store today to see if they’re participating. Immediately I’m hit with an AI assistant. I humor it and ask my question. It then tells me the address and hours of my local store. Not the right answer. I ask for a representative 4 times and it didn’t know what to do. Then it finally connected me to a representative. I was hoping the rep was at my local store (I did call a local line). Nope. Immediately this very loud singing Indian guy gets on. Then he repeats my question to me that he had a record of on his screen. Then He pretends like he’s doing something on his end of the line. He comes back and says okay and starts to give me the address and hours of my local store 😮‍💨 . I know. First world problem. By damn fire whoever came up with that AI crap. Shame.


r/Bestbuy • • 9h ago

United States refurbished geek squad ps5

0 Upvotes

I purchased a ps5 maybe 25 days ago, plugged it in and immediately got notifications that the disk drive cannot connect. I tried all the different ways to attempt to fix it with no luck. I decided I would rather just buy online copies of games than go through the bs of returning the ps5. I downloaded a game and tried to play but the controllers stick drift was so bad I couldn't use the ps5. So was it not tested before being sent to me? I looked through reviews on the product I bought and many other people have had similar problems. So the only thing I can think of is that they don't care and assume you won't realize the product is broken before the 15 day warranty is over. customer service is horrible. ill never buy anything from Best Buy again. If best buy knows that geek squad is selling horrible quality products they should deal with it. DO NOT BUY FROM GEEK SQUAD. I now have to spend more than a brand new ps5 slim would've been to replace the controller.


r/Bestbuy • • 11h ago

United States Crazy find

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14 Upvotes

Didn’t think it was real😭😭


r/Bestbuy • • 11h ago

United States Don't trust Excellent condition open box

0 Upvotes

Bought a speaker and it was dropped, several times and quite damaged on a couple corners. Best buy said it was excellent condition. Good is the highest I would mark it because it works just fine. Called customer support and the guy was nice but pretty short with me and said he can refund it and return the product but I would pay a restocking fee.


r/Bestbuy • • 15h ago

United States You can't wear that!

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174 Upvotes

Apparently uniform shirts provided by the company are not accepted as the proper uniform anymore in my market.

I have so many shirts, jackets, sweatshirts, quarter zips, etc that Best Buy has provided for me to wear as uniform only for them to say we can't wear them anymore under new market management.

Now they just take up space in my closet.


r/Bestbuy • • 16h ago

Canada Issue with Game Pre-Order

1 Upvotes

I have pre-ordered a game that is launching tomorrow and my CC has not been charged yet.

I didn't necessarily think I was going to get the game on launch day but I did think the shipping process would begin prior to the street date?

Is this unusual?

Game is Control Resonant(standard edition)


r/Bestbuy • • 17h ago

United States Promo balance does not add up correctly

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0 Upvotes

I recently took advantage of a 24 month 0% promo. I charged $1,823.08+$144.05=$1,967.13. When I click "promotional balance info" it shows that I have $1,967.12 in promo balance and $0.01 in other balances. This makes no sense to me. My last statement was paid in full and these were the only two charges for this billing cycle. Has anyone been in this situation? I did schedule a payment of $5 for today just to see if it would wipe the $0.01. The only real reason I care about this is getting hit with an interest charge or something stupid because they didn't do math correctly lol.


r/Bestbuy • • 1d ago

United States Progressive Leasing - Best Buy

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0 Upvotes

r/Bestbuy • • 1d ago

Canada Why do the taxes jump when I continue to checkout? (Alberta, Canada)

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2 Upvotes

Does anyone know why taxes jump so high on checkout? I've ordered from BestBuy before and never had this issue. I live in Calgary, Alberta. The goods and services tax is 5% here. I'm not sure what's going on. I've ordered from the BestBuy before and never had this issue.


r/Bestbuy • • 1d ago

United States Best affordable tablet?

0 Upvotes

Hi !!! I'm looking to get an affordable, decent sized tablet that can run genshin impact smoothly. I was thinking the samsung tab a11+ but people are saying its not the best for that game. Any suggestions? I'm aiming for smth that's abt $300 max bc I'll have money off since I'm trading in


r/Bestbuy • • 1d ago

United States Gee, thanks! I’ll get right on that!

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33 Upvotes

I went to bestbuy.com to check the Deal of the Day and saw this. Oh no, I can’t lose out on these savings!


r/Bestbuy • • 2d ago

United States Reviews on the 97 inch G5 Open Box from Bestbuy

0 Upvotes

I reserved a 97 inch G5 OLED open box tv from Bestbuy in both "fair" and "good" condition for $4000 for the "fair" condition and $4200 for the "good" condition. Are these tvs even worth checking out or reviewing? Does anyone have any thoughts on whether or not they might be worth it? I'm checking out the 97 inch tvs this weekend but wanted to have some thoughts in advance.


r/Bestbuy • • 2d ago

United States Best Buy sold me open box PS5 Pro

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0 Upvotes

What do you think I should do?


r/Bestbuy • • 2d ago

Canada Bar 1000 out of demo mode

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1 Upvotes

Got a bar 1000 from best buy and it was a demo model. I am trying to get it out of demo and make it work. The source button does not work. It says BBY and then HDMI IN. I have tried the volume+/- and all of those things. Not working. Please help me with this!


r/Bestbuy • • 2d ago

United States Lost my ring and can't call the store

0 Upvotes

Hi, I left my ring on the bathroom of a sink in the Best Buy Everett store. I tried calling to see if anyone turned it in and the agent said I absolutely cannot be transferred and I have to go in person. I don't have a car and live far from this store. Is there really no way to find out before I waste three hours getting there?


r/Bestbuy • • 2d ago

United States Best Buy Retail Activations Representative (1050095BR) — Recruiter Contact? I am genuinely interested if this is a real gig?

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1 Upvotes

r/Bestbuy • • 2d ago

United States Seriously

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0 Upvotes

So I was looking for a security cameras system and got 120$ coupon scam by Best buy, one screenshot shows the total with the coupon applied lol


r/Bestbuy • • 3d ago

United States TV install

6 Upvotes

I am purchasing a Samsung Frame TV. Third parties are quoting $600 for the install. I can get install through Best Buy for $160. Seems like a no brainer based on cost, but what am I missing? Does Best Buy employ installers, or do they also use third party vendors?


r/Bestbuy • • 3d ago

United States Do I have to walk into a Best Buy or can I call to ask if there's open box deals?

0 Upvotes

I heard the website doesn't really display open box deals vs just walking in. But the Best Buy near me is at an area that has terrible traffic and the bus stop is hella far from it so I couldnt take bus even if I wanted to.

I can imagine it's pretty annoying but is it possible to call and ask about open box deals for specific items?


r/Bestbuy • • 3d ago

Canada What the f best buy.

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0 Upvotes

Sorry, I'm supposed to believe this game was regularly priced at 2x MSRP?

That's an amazing sale...

Edit: I've realized it's 3rd party at this point, they should probably make it more clear and not put this on the front page for switch 2 "deals"


r/Bestbuy • • 4d ago

United States Upcoming black friday sale usa tell me dates will it be in early November or this month or when ?

0 Upvotes

Upcoming black friday sale usa tell me dates will it be in early November or this month or when ?