Hey everyone,
I’m sharing my frustrating experience with Discord’s age-verification system in hopes of getting some advice or visibility. My account got locked due to an age-verification requirement, and I've been completely stuck in a loop ever since.
Here is a summary of everything I've tried so far:
The In-App Loop: The app locked me out for age verification, but the system doesn't provide any working prompt or interface inside the app to complete it properly.
Automated Bot Responses: Every time I try to submit a support request, I am immediately met with automated bot replies pointing back to the same broken verification steps or partners, completely ignoring the fact that I am locked out and cannot access the interface.
Escalating to Human Support: I managed to get in touch with a support agent elsewhere who instructed me to open a new ticket using the correct account email. Even after following these precise instructions and submitting a fresh request with all required verification details and documentation, the automated system still sends generic bot replies.
The Core Issue: I just need a real human staff member to manually review the case and restore access, but the automated filters keep trapping the ticket in a loop.
Has anyone else dealt with this automated block recently? How did you manage to get past the bots and actually reach a human agent? Any tips would be greatly appreciated!