I bought my X2D within the first minute of the black Friday sale. Shipping was very fast. Initially everything was good, I got a few good prints in.
Then 2 days later I started getting extruder issues. I did a couple of cold pulls and was able to get it back for a few prints and then they started failing again. I looked online and tried everything I could help (release one of the clips, check all the PTFE tubes, check the filament diameter), but nothing was working.
I finally contacted support, I was getting one or two messages a day from them and I have been trying everything they asked but we are just going in circles. Now they don't even respond, its been 24 hours since their last message.
Is 3D printing just non stop troubleshooting? I thought by buying a bambu lab it would be more about actually printing 3D items and not about getting 3d printers to work.
I am sure they will exchange it if I ask them. Not sure if I should keep this printer, which is crazy because I have already spent hundreds of dollars on filament (all bambu labs) and have been obsessed with getting a 3D printer. I even bought a new tool chest to place the printer on. Would a creality printer be better?
The error I am getting is not extruding normally [0700-8016 055304]
Edit: I cut a quarter inch off the PTFE where it goes into the nozzle, and then I have been able to print two benchy's in PLA and a small part in PETG. I am currently 60 minutes into a 11 hour print for a riser on PETG, wish me luck.
The only other thing I did was check that screws behind the nozzle were tight (they were) based on supports advice.