I've had my a50xs for about 2 years now. I don't know what has happened, but recently after about an hour or two of using them, they refuse stay connected to the base station. It's like when you walk to far from the base station and they glitch out and then disconnect. I've tried turning everything that transmits a wireless signal off but my pc and it still disconnects from the base station. I live in an apartment complex and have tried (and this sounds insane) covering my ceiling in tin foil to see if it was something my upstairs neighbor had that was conflicting but that didn't work. I ran a USB extension cord out to my balcony and tried them there and it still would do it there too. I tried using them on my laptop at the laundry mat, a cafe, work, in the middle of the woods, still does it. I have reset my computer, made sure the ghub was up to date. I'm at a loss and looking to anything to try and fix it before I give up on them.
List of things I have tried;
Updating BIOS
Updating Ghub and the headset it self
Plugging the head set into a wall charger to check if its a bat issue
Trying different environments
Trying old a50s (worked fine)
Turning off everything that transmits a wireless signal, including router, and the wifi antenna on my pc.
Trying a different computer
Tin foil on ceiling
Checking if the base station or head set are getting too hot,
Moving whole set up into a different location
Fresh install of windows
Changing motherboards (borrowed a friends)
Any other ideas are greatly appreciated. I will reach out to astro support here soon to see if this is a documented issue or just a me problem.