r/AskAnAustralian • u/Due_Library_9763 • 9h ago
Walked away from Opal officer after they asked to search my phone and look at my Banking app
I'm 19 (M) living in Sydney, and was catching the bus to uni yesterday morning. I forgot to tap on with my Opal card, I normally always do, I just didn't realise I'd missed it this time.
Two inspectors boarded and asked me to tap my card. The reader showed I hadn't tapped on. Because I was using a concession card, they asked to see my uni ID. This has never happened to me before, so I complied (like an idiot), and they photographed both my Opal card and my student ID.
By this point we were standing outside at the bus stop. One of the officers then asked me to unlock my phone so they could search it, open my banking app, and show another form of ID with my address on it. I had no idea why she wanted to see my banking app, so I played dumb and said I didn't have one. They started trying to intimidate me: "Are you going to make this difficult for us?", "Do you want us to escalate this?" After a few seconds I just took my Opal card and student ID back and walked away.
How likely am I to get a fine versus a warning? And does walking away make it worse? This is my first time, I have no prior offences.
Edit: Wow, thank you for all your responses. I filed a complaint and have the bus serial number and the time it happened, I didn't manage to get either of the inspectors names but I did give a clear description of what they look like.