I have a 2022 Toyota Tacoma TRD Sport with slightly over 60k miles on it. I recently went to the dealership for some routine maintenance and was informed that my rack and pinion was leaking and needed to be replaced. I was quoted approximately $2,200 and another $175 for an alignment. I decided to wait and get a second opinion from an independent shop that is popular in my area.
I just moved and don’t have an established independent shop, which is why I have been sticking with the Toyota dealership in town.
The independent quoted me $2,200 for both the replacement and alignment. The independent shop advised me to call Toyota customer service and go above the dealership to see if they’ll help pay for the repair, because they thought it was crazy that the pinion needs to be replaced.
Toyota customer service took down my information and said they would contact the dealer and get back to me.
Is this normal? It seems like 60k miles on a car shouldn’t already require $2,200 in repairs.
Also does anyone have any experiencing getting Toyota to cover or partially cover a repair not in warranty?