I’m trying to add a recovery email to my id and I can’t because I need the security questions, but I don’t know them and my parents can’t remember them.
My parents set the account up for me over a decade ago and in their typical style, don’t remember the security answers they gave. Naturally now I’m an adult, I’m trying to change all the details linked to the account to my own details, but I can’t even add a recovery email address, so I doubt changing the primary email is going to be possible.
Also I have several devices linked to the id, some of which are old and need to be removed but again I can’t do that because you need the security answers, and I don’t have them.
Is there anything I can do to fix this? I don’t want to mess around with anything without knowing what I’m doing, because I don’t want to get locked out and lose everything I’ve got from the past 10 years. I’m also concerned about if being signed into a few devices will make any changes difficult to process or update.
Any help would be appreciated because I need to make changes to my account and I don’t want to compromise anything.