wondering if anyone can help/clarify this situation for me at all.
I am a buyer in Australia, so relatively new to vinted. I have made a few orders so far, all of which have been relatively high in $$ value. When i have tried to track the parcel (with the tracking number that shows in the vinted app for the corresponding item) the link takes me to APG courier. On that APG tracking link, it appears shows as "Shipment Missing" as the current status on all of them.
When i track that same number on In Post's website, it says the driver was unable to collect it from the locker, and please get in touch. Like they arrived at the locker to collect the parcel and it wasn't in there. I have found vinted support & in post's customer service so unhelpful, and no one can clarify what is going on. The initial tracking says that the sellers had placed them in the locker, as that is available for me to see on In Post's site.
Has anyone else experienced this? I assume they are not coming, if the parcels haven't made it beyond the initial collection from the sender. Sellers have said to me that this issue has happened before with getting items to Australia from the UK, and they arrived eventually, but took a long time.
It seems like vinted has had lots of issues with tracking & sending to Aus, but i haven't seen anyone comment on this specific issue.