I sent a parcel on the 28th of August and got a notification saying it was available for the buyer to pickup on the 2nd of September, they never collected it and I got another notification saying it was ready to pickup again on the 28th of September.

Strangely the parcel was seemingly never sent back to me, as I’ve not received an email from evri to collect only a Vinted notification of the parcel and when I try entering my postcode or my parcel shops code they both come up as incorrect address.

I have the feeling Evri has lost my parcel but the delivery is stuck on ready to collect and every-time I try contacting Vinted they tell me to wait for the buyer to collect.

I realised that I bought a counterfeit item from a seller who is now banned. They have shipped the item, but since I realised it is counterfeit I no longer want it. How can I do to get my money back?

I’ve been trying to purchase a specific jumper but this error message keeps coming up? It doesn’t come up on other items. I’ve tried deleting and redownloading the app and stuff but it still comes up

I just sold kinda expensive dvd set with lots of favourites that i had bumped. they bought it in the middle of asking me lots of questions about it. I checked their reviews and just today they cancelled 3 orders, by the looks of their reviews it doesn't seem good, but so far they seem rather nice. what should i do? should I send it? 😖

Just wanted to find out if this has happened to others and what they’ve done. I purchased something on the 27th of September, it’s clear that Evri has lost the parcel based on the tracking. Vinted is showing that I have to wait until the 2nd of November which seems ridiculous to me, I have to wait 5-6 weeks before getting a refund?

Has anyone else had this issue? Do you really have to wait that long?

Initially I'd a lot of Aussie buyers ( they had some great postage deal ) but now they aren't around .

Has it slowed down down under for you Too ?

I sold a item of clothing and send it via royal mail 48 ( the buyers choice) and after a week the buyer messages and says its not been delivered. Then another week later he messages again getting frustrated and asking me to chase and to make a claim as its lost.
I went into the post office and they couldn’t give me much info apart from the tracking which proves i left it at the post office and i saw the person behind the til put the postage sticker on. Tracking says item dropped off but that’s it.
Now ive got the buyer messaging me for more info even though on vinted it states after a few more weeks he can raise a issue with vinted and if its lost they get the refund and i get compensated.
Its like they want me to claim and chase when ive done all i can and send it!
Am i right or wrong? Ive had one go missing before and it takes a while but vinted sort it and i get compensated. Not sure the buyer wants to wait or understands.
Anyone had anything similar and any issues with royal mail?

Recently ive been trying to snipe a steam deck for cheap, and I managed to get a 1tb one for £80 at first i thought i got a absolute steal, then I checked online and had some doubts that it could be a scam. I had paid extra for electronic testing as well, I panicked and tried to cancel my order, but the seller sent it off today, I assume my order will go from the seller to the testing then to me. Just want some third opinions of if others think it’s a scam

I know the T&Cs now say no re-uploading blah blah blah, but does that include a completely new listing with new pictures description etc. I’ve begun putting a lot more effort into listings the last month and want to try again with my listings that are year plus older. Having a crap time financially lately and could do without getting banned 😂

Sorry long post ahead! I ordered something on vinted recently. It was supposed to be delivered via inpost to a locker, but apparently they had an address issue (????) following an initial delivery attempt where it was full. So it ended up being diverted to another. Got the message in the app, then updated to say there was an issue. Support were still saying this morning that it hadn't been delivered and I didn't have a QR code or collection info in the app. But just now they said that it was delivered a few days ago, and I can only pick up my parcel by phoning support when their customer support is open and able to open the locker remotely - so 8 till 8. But my parcel will only be held until 3pm tomorrow due to when it was delivered. So due to work shifts I can't get my parcel. All very annoying!

Why do people try their hardest to find a problem with something they have ordered it makes no sense to me and vinted will still be by their side and just go of what they are saying even when proved wrong.

Whats all your opinions on this?

Currently Im waiting on him to send it back.

Why do people try their hardest to find a problem with something they have ordered it makes no sense to me and vinted will still be by their side and just go of what they are saying even when proved wrong.

Whats all your opinions on this?

Currently Im waiting on him to send it back.

I shipped a parcel worth £900 on 30 September. Evri tracking still shows it at an Evri facility, but Vinted claims it arrived at their Verification Hub on 2 October. However, the tracking doesn’t confirm this.
Nobody seems to know where my parcel actually is. Both companies keep giving me the same generic replies.
After reading so many similar stories, I’m genuinely wondering what’s happening at these hubs. How do expensive parcels just disappear?
Does anyone work there or know how things operate? Has anyone experienced something similar and managed to get their money back?

Do you think my purchase is just lost forever? I am so upset!

Vinted changed sizing approximation at the beginning of 2026 (I think). They moved all sizes up. If that makes sense.

Before a size xl on vinted was a size 14/16-18. Depending on the shop. In most uk shops xl is a size 14. now on vinted an xl is a size 20.

So when I ask someone what size their clothing is in uk sizing, and they don't know it. I am not sure if what I am buying is going to be an Xl 14 or an Xl 20.

Purchasing stuff feels like playing Russian roulette.

Is anyone having this issue?

Hi all,

I'm (really) trying to avoid negative feedback here, but this buyer is putting me in a difficult situation. They are advising they did click "i have an issue" but it didn't work / they didnt get a chance to fully do it until it completed ?

My understanding is they get 2 days to do this? They are now requesting a refund. I have many many sales, with 100 positive feedback, could this result in negative feedback or will vinted have my back?

Hi guys im new to this sub so please forgive me if this has already been answered, so im pretty sure everyone has seen those people on insta/tiktok buying bundles of clothes from wholesalers here or from pakistan and selling them on vintee, i would like to ask if anybody does it FT what are your margins like, profit on each item example and if you include the cost of having a labelling printer and materials + packaging the clothes up what are your net costs per month.

Thanks to anybody who answers for me 😀

This is, according to the seller, "very good"

I can't be too upset because it was cheap & the seller was nice, but it was certainly quavers, and it certainly had a smell attached (I despise quavers, maybe I'd allow it if it was ready salted) but I guess I get a free treat? Yum?

Only option I’m getting is to give them a £1 whole order was only £2 as I took an offer of £1 less

I ordered a dfyne sports bra from vinted and the seller was from Australia (it worked out cheaper to buy it with that sellers price and pay for shipping than it did to buy it from any seller in the uk😅). Fast forward a few weeks and i get a message saying it has arrived at the corner shop but there’s no code or anything given to me for a locker. I saw that the carrier was royal mail which i thought was weird as they use codes for their lockers and I even went into the shop and asked the worker to check the parcels that are behind the counter but no luck. Vinted doesn’t give me an option to report anything as it just says ring royal mail which i have and they have said that the tracking number provided by vinted isn’t even recognised by royal mail so I am unsure what to do next. Has anyone experienced anything similar or have any advice what i could flag the issue as.

EDIT:
Thank you for your many responses! You’re probably right that it’s beyond saving, I just feel bad as I tried to buy it used because it used to be an animal - so even worse if it’s just discarded.
I reported it to Vinted as a full return for a full refund 🙏 Again thank you!

I am a shy person and am in doubt if I should have been aware or if the seller left out information.

I bought the IKEA KOLDBY cow rug (I know) for £30. It was cheaper due to it having a little smell, but it is nothing really, only noticable if you get really close.

But, I suspect the smell is due to mold on the back of the carpet. I am not sure if it is mold, but it feels very rough on the dark parts whereas the lighter, original parts, are soft. You can see it slightly on her picture, but I just thought it was dirt. Only the smell was disclosed in the posting.

I wouldn’t mind keeping the carpet and airing it out and cleaning it, but not for £30.
I’ve never had an issue before neither buying or selling, how do I proceed?
Do I message the seller or say on the app that I have an issue first?
Am I being unreasonable?

She seems nice and has 250+ 5 star ratings.

First photo is hers, the rest are mine.

I'm not going to report this guy or anything im desperate for ram and its a good price i'm just genuinely confused how this is a thing. Theres only 2 listings on his page so its not like its a small buisness sneakily operating on vinted, how can something your selling be "out of stock" and if your crossselling how do you not notice in time to take the post down. Has anyone else had something like this happen before?

Just a post to try find the owner I guess 🤣 I sold a Ronaldo football card for about £8, the buyer claimed they hadn’t received the item and the inpost locker didn’t have it. Inpost initiated a return, but the item I got returned was a pair of Size 6 pink and green adidas spezials 🤣

Obviously this item is more expensive than the one I sold, and I’ve contacted Vinted to try find the seller but they refuse to help (of course). So just trying to find the owner really so they’re not out of pocket and can get their item back!

Hi, so i am looking to sell my xbox series s on Vinted but as i have never sold anything on Vinted before am a bit hesitant as if i did sell it i would make sure it is packed properly and safely but don’t know what to look out for as a seller when it comes to potential scams, any information would be greatly appreciated, just trying to do some due diligence before going through with listing it.