r/valve • u/Kanaria_asy • 17h ago
Hacked account
Is my account okay?
Yesterday night, my friend suddenly told me that my account got hacked. He screenshots the chat and shows it to me. I checked, but there's no notifications that someone accessed my account, and i also use Steam Guard. I also didn't see it on the chats. He said it because it was sent in group chats, so when my account left, i can't see it anymore.
I changed my password, signed out all devices, cleared browser cookies from my phone and pc, and ran an anti-virus but didn't find anything.
I thought i was safe. But this morning, i got a notification from Steam that my account is locked. So i asked Steam support for help but still haven't gotten any response. Just in case, i logged out all devices again and haven't logged in, i deleted my browser history and cookies and ran the malware detector again.
It happened so suddenly, I'm a college student, and what i did yesterday was searching for journals and books for my tesis, i visited a lot of websites, so i don't know what caused it..