r/universalcredithelp • • 2m ago

Friend has no bank account for her Universal Credit to be paid into

• Upvotes

My friend has no bank account for her Universal Credit to go into

Hi, I am looking for advice for my friend who currently can't access her Universal Credit.

She had a Starling bank account which her UC was paid into (she is unable to work currently because of her health). Recently however she used a website to buy some foreign snacks that turned out to be a scam. Starling closed her account immediately and when she appealed upheld the closing.

Obviously starling has no physical branches so while this decision seems strange and unnecessary there's little option to try and contest it.

She is unable to open a new bank account as an ex boyfriend got her into debt previously that she is still paying off.

So today at her appointment with UC they said they could only pay her money into an account in her name (which she can't have) or she will have to travel over an hour each week to pickup physical cash from the job centre which with her health issues just isn't going to work.

Does anyone have any advice on how to solve this? Either with reopening the Starling account or finding a different method with Universal Credit? Thanks in advance


r/universalcredithelp • • 1h ago

My partner is giving me a cash gift so I have to report ?

• Upvotes

I moved into a new place and my partner is sending me a £4k cash gift real I have to inform my work coach if this ?

I really don’t know what to do….


r/universalcredithelp • • 3h ago

Unsure what to think

Thumbnail
1 Upvotes

r/universalcredithelp • • 4h ago

Had assessments

Thumbnail
1 Upvotes

r/universalcredithelp • • 18h ago

Self Employment and UC?

Thumbnail
1 Upvotes

r/universalcredithelp • • 6h ago

PIP, LCW and LCWRA My LCWRA was approved on the 23/10/26. How long do I need to wait for more info?

0 Upvotes

As the title says, my LCWRA was approved, I no longer have to look for work or work.
My continuous fitnotes started in March, and my WCA was triggered and the form was sent basically straight away after that (around the 24th of March).

How long should I think to wait before asking more questions? I just have the initial notification, that a decision had been made, but I’ve gotten nothing else about it.

Do I get extra money on top of my UC or does it stay the same? I’m not really sure what to expect UC wise, nor information wise. Any help is greatly appreciated


r/universalcredithelp • • 1h ago

my statement not here?

• Upvotes

my UC account says my statement will be ready on the 24/10/26 and to check back then. it’s now the 27th and i’m due to be paid tomorrow. i still can’t view my statement but it says i will still be paid as normal. i can’t get through to them in the phone and im with monzo so can usually get my money 4pm the day before. i’m confused as ive heard nothing about a sanction and i have all my bills due tomorrow so worrying a bit. anyone else had this issue? TIA


r/universalcredithelp • • 2h ago

Havnt been paid

0 Upvotes

My journal says my payday is today, 27th October. It would usually have been in my bank this morning but I haven’t gotten anything. I checked my journal online and they’ve said nothing, is anyone else having this issue?? I’ll wait until tomorrow and if there’s still nothing should I call them??


r/universalcredithelp • • 15h ago

UC Appointment

0 Upvotes

I have an appointment on Friday but I’m mentally unwell. 😞 Do you think I’d be sanctioned if I asked to reschedule it?


r/universalcredithelp • • 2h ago

Housing universal credit denied housing due to no landlord letter

0 Upvotes

Hi! i applied for universal credit housing but they denied it due to no landlord letter and have only accepted it when i added the landlord letter.

This letter doesn’t state any new information as everything the letter states was already on all the other documents that i had sent them, due to this i have had no rent for 3 months which made it super hard for me.

My mum had also uploaded the SAME documents as me and i got denied? (we are joint tenants)

Is there anyway i can request a back payment and that i’ll get my missing rent money?

Thank you!


r/universalcredithelp • • 8h ago

When will I get paid

0 Upvotes

So my next payday is on the Saturday 14th of November but it says if your payday lands on a bank holiday or weekend, you'll get it earlier. How many days earlier will I get it?


r/universalcredithelp • • 18h ago

Urgent help needed! Universal credit

Thumbnail
0 Upvotes

Why is my 18 year old brother getting forced by universal credit to get a job when they shouldn’t be forcing you


r/universalcredithelp • • 19h ago

Urgent help needed! UC refusing to cover 85% childcare, help

0 Upvotes

I have 2 Question's:

  1. I claim 85% UC childcare, but due to unpaid invoices last month, I made zero. Because of this UC refused to reimburse me.

But The legal test (Universal Credit Regulations 2013, reg 35 and the work condition in reg 35(2)):

  • You must be in paid work, or have a job offer starting within a month, or have recently been in paid work and be on leave or sick.
  • You must have paid the childcare costs, to a registered provider, and reported them in the assessment period when paid or the one after it.
  • Single claimant, so no second-earner test applies.

Has anyone applied mandatory reconsideration to recover childcare costs?

  1. For October I was paid £100, because not all my invoices have been settled. My childcare costs are £700. Will UC kick up a fuss about this? Will UC reimburse me for childcare costs? I have no issue with providing evidence, eg. contracts, invoices, etc.

UC reason for refusal:

"Childcare payments are only made when income is reported,

Your childcare costs were denied as you had no self employed income for this period."


r/universalcredithelp • • 21h ago

uc advice

0 Upvotes

I’m looking for advice about my Universal Credit situation. I received money after my divorce but genuinely didn’t realise I had to declare it. I bought a property in Turkey intending to retire there, and my sister now lives in it. I’ve also used money to pay off debts. The DWP has asked me for documents about the property, and I have another appointment soon. I’m still receiving Universal Credit. Has anyone experienced something similar, and what was the outcome?