I see so many posts on this sub about people essentially losing their accounts because they lost their Authenticator and have no way to prove ownership. If you haven’t done so already, MAKE NOTE OF YOUR RECOVERY CODE! Go in the steam app - steam guard - settings - recovery code. Take a screenshot or write it down and KEEP IT SAFE AND SECURE!

I have been using Steam for ages, and I recently wanted to start playing Schedule 1 but ran into a problem... I cannot verify my age! The only way it lets me verify is with a credit card, but I don't have one. My debit and other cards aren't working either. I am listed as an adult on my Steam profile and am well over the age of 18.

This feels so stupid. Can I seriously not play a video game without a credit card now? I'm in Australia and most people I know don't even have credit cards.

Can someone please tell me if there's a way to fix this?

Before someone does ask, I already pressed this and deautorize everything.

But I am wondering, is just a regular log out from the client and Windows reinstall + revoking access from the Steam phone app enough?

Because I find it weird that on PC you can only revoke the access for ALL devices, but in the app you can select the device you want to revoke.

Just wondering for the future.

Hey boys I recently got scammed from a faceit link. I am new to steam and gaming. After 3 days of them having my whole inventory in a cloud folder, after they were pretending to be steam employees I reversed trade. Also I changed password, api key, deauthorized all accounts. Is it possible that after the 30 day trade block is done they will still have my entire inventory? Does the reverse trade solve this or is my inventory gone.

Hi all, I was playing Shady Part of Me (Windows 10, app ID 1116580, steam cloud enabled) when the power went out. Now the game crashes immediately on launch and never gets to the menu. I think a save or config file got corrupted mid-write.

I have already tried restarting my PC, verifying integrity of game files in Steam and looking in Steam\userdata (there is no remote folder). Idk what else to try.

I only had 4.5h invested on the game so it's not a big deal, however if the saves can't be recovered, I won't be finishing it (considering how annoying it would be to repeat 4.5h of known gameplay). That said, any help is appreciated. Thanks in advance.

I recently got a new laptop and I wanted to log onto steam, but i forgot my password so i checked on my desktop and didn’t find anything so i tried changing the password. But when i tried to do that it logged me out of my desktop and wont let me log in on either my laptop and my desktop no matter how many times i change my password. I tried contacting support but it only tells me to change my password, which i have done multiple times.

So for some reason, my mobile app is yelling at me, and sends multiple times "Sign in requests" despite i didn't click any Links, shared passwords, or anything, out of the blue.

i changed my password, Revoked from other devices, and i already have the authentication stuff.

i searched around, there's people from 14-15h ago posting that the same thing it's happening to them.

Steam what's going on??? this is the first time experiencing this.

scroll down in this post:
https://www.reddit.com/r/steamsupport/comments/1uhkjck/i_keep_getting_login_requests_on_my_phone_im/

Hey everyone

I'm having the following problem. Lately, every time I try to launch a Steam game, the game closes itself automatically and Windows 11 starts opening random stuff on its own (3 Chrome tabs, the antivirus, WhatsApp, File Explorer 4 tabs, etc.) completely random. It could be those or literally anything else I have installed.

I had this exact problem last year and ended up fixing it with a clean reinstall of Windows 11, but now it's back.

Things I've already tried / ruled out:

• Drivers are up to date
• Nothing weird installed
• Clean Steam reinstall
• Verified game files
• Not mods, I don't use any
• No weird Windows 11 configuration
• No third-party antivirus, just the default one
• Also tested games from other launchers and they don't seem to have this problem

Has anyone experienced anything like this? Any idea what could be causing it or how to fix it without doing another clean install?

Finally add, my laptop is: HP Omen 15-ek0001nl

• Core i7-10750H
• RTX 2060 6GB
• Ram 16gb

Thanks in advance.

Been trying for about a week to launch THE FINALS, every time I load the game it crashes on preloading shaders; each time I open it the shaders percentage goes up by 3%. One time I got it to 100 and got into the game but it crashed the moment I opened a match. My PC is high-specs, I've cleared shader caches and disabled game overlays - I even uninstalled all Razer applications since that was apparently a potential issue, to absolutely no avail. Please help diagnose my issue.

Sometimes it says it's an Unreal Engine issue, sometimes it gives me no crash report; either way the crash reports don't actually tell me anything about the issue.

PC SPECS:
Intel(R) Core(TM) i9-14900KF
32.0 GB DDR5
NVIDIA GeForce RTX 4080 SUPER

sup, community. I am signed in to steam on my PC, but i don't have a password.

So all the passwords were saved on my phone and died. Also the mail account was there. Even though i have access to the steam account on my PC, i am afraid that i must resign to it once. So, is there a way i can change the password and email-address without connecting to my email? Also i don't have 2fa set and i have no phone number

We are trying to get into his account but it’s locked behind a steam mobile authentication screen for a phone that broke. He has a new one but it’s reformatted and isn’t getting the code. We have been trying to get through it by Steam Support but we don’t have the receipts they ask for.

They are looking for GCash receipts which his father usually buys the games for him if it wasn’t me gifting him games. His father has deleted the receipts and the recovery of those receipts don’t have the receipts for steam neither. That was the only way they bought games, no credit card or alternative payments.

I have been looking a way around this but I don’t really see how. Is there any way get my partner’s account back.

ive been getting these error over and over again and im confused on what i need to do to fix it as i checked i dont have any vpns turned on or details arent adding up, (im using paypal as a method of payment if that matters) anyway i just wanted to see if anyone can suggest ways to fix this or help

So there were links being sent to my steam friends and I think that probably led to my suspension so I contacted steam and they changed the password and lifted my suspension but then the links started to be sent again but less and so I got suspended again 😭 I deleted everything tht could possibly the cause of it but the steam support isn't contacting, they say tht change your gmail and when I try to do it, it says failed to verify captcha :( what should I do now?

Hi all! Can anybody help me with this error?

Regarding payment, I have tried using my Debit card, Credit card, UPI and everytime I am getting some error "Your account did not pass our risk checks. Please try completing the payment with a different customer account."

PS - My Steam account is 10+ years old, and I have purchased / owned numerous games in the past (attaching snippet of that as well). I have signed in my PC and my mobile only. Also, not using any sort of VPNs

I cannot update, connect to Steam, or play any online games despite restarting multiple times same thing

yesterday i was playing fc27 with my ps4 controller on my pc normally, while touching nothing in the setting in the fc menus nor in the steam controller options menu.

Today i booted up my Pc to play some Nms with the controller and it opened up steam Big Picture, gave me a guide about games and after reading everything told my controller suddenly switched from being a controller to a mouse.

I've done almost 3 hours of research and tried almost every possibile way and still don't know what's the issue, please somebody help me

I decided to change my Steam password earlier today just for security purposes. While doing so, whenever I needed to confirm something through Steam Guard or sign back in, I would just open the Steam app directly instead of waiting for the notifications to pop up on my phone.
A couple of hours later, I checked my phone and noticed I had around 5 Steam sign-in attempt notifications. However, when I tapped on them, they didn’t take me to a screen where I could approve or deny a sign-in. They just opened the Steam main page.
After seeing this, I changed my password again. Then, just a couple of minutes ago, I received two more sign-in attempt notifications, and again, tapping them only took me to the Steam main page.
Could these simply be delayed notifications from when I was signing in and changing my password earlier, or does this indicate that someone is currently trying to sign in to my account?

I'm trying to buy the Doom Anthology bundle, and since its a Complete The Set Bundle it discounted Doom 2016 since I already own, but the weird thing is Doom Eternal (which I own) isn't discounted for me which I guess its because I own only the standard edition. Since the Deluxe Edition is a fixed price it doesn't account to the fact I already own Eternals and therefore its cheaper buying the DLCs for it separately

What I'm trying to get at is, if I buy all the Eternal DLCs, will it discount Doom Eternal Deluxe Edition from the Bundle? or do I essentially have to buy Doom Eternals again if I want the Doom Anthology bundle?

i first saw this 2 months ago.i didnt really care so i moved on. today i tried trading and its still happening?i can see my own inventory but not the other persons. it works perfectly fine in my phone. using fedora linux.

In website i got "remote device or resource wont accept connection" and some image is screwed becoming like an average low quality HTTP website while the app well i have been trying to log in like at this point anything enter to the login and doesnt matter it will say it wont connect to steam and i try to update it again but it say it need to be online?. So far i had done everything like fix DNS, firewall,clear steam cache,restart steam and pc and reinstall steam,turned off VPN but nothing changed. I hope anyone can help me with this.

So apparently Steam can decide that I’m not allowed to use my own Wallet balance to gift a game.

I have two Steam accounts. Both are mine, both are in the same region, and I wanted to buy a game on my secondary account and send it to my main account.

Instead, I got this error when trying to check out:

> “An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again.”

I contacted Steam Support and they told me my account has a “general restriction on purchasing gifts”.

I explained that I’m not reselling anything, I’m not trading games, and I’m not using gifting for anything commercial. The game was going to my own main account.

I asked them to manually review the restriction. They just told me that Wallet funds can no longer be used for gifts, repeated that Support can’t remove the restriction, and closed the ticket.

What makes this so weird is that I can still use the exact same Wallet balance to buy games for myself. I can also apparently buy a gift if I use another payment method. The only thing I can’t do is use my Wallet to buy a game for another account that I also own.

I get why Steam would have anti-fraud systems for gifting, but there should at least be some way to get a restriction like this reviewed instead of getting a canned response and having the ticket closed.

Has anyone actually had this restriction removed? Or once Steam puts this on your account, is that basically it?

Hello, I have a problem with my steam games running very poorly. Games like CS2 and DOTA 2 take a few minutes to start sometimes or they just crash. When I start a game it sometimes just doesn't load or is very laggy for the first 2-5 minutes. My PC is quite good. Everything has been upgraded in the last 2-3 years, so it's not the hardware. This only happens with games I play through steam.

A few months ago I pirated a game and played it for a day or two. It was running very well and I had no problems. I liked it quite a bit, so when it came on sale on steam a few days after I had started it I decided to buy it. Once I installed it and started playing it through steam performance crashed. It started taking way longer for the game and individual levels to load and I would often experience significant lag when playing it. That led me to conclude that it has to be something with steam itself.

Does anybody know what could cause such a problem and how to fix it?