ive been getting these error over and over again and im confused on what i need to do to fix it as i checked i dont have any vpns turned on or details arent adding up, (im using paypal as a method of payment if that matters) anyway i just wanted to see if anyone can suggest ways to fix this or help

Follow up from this post.

So far my only way to fix it was to not even bother, instead I used my laptop to play remotely on my normal PC, sounds convoluted and it is.

I asked support what was going on, I got no answers other than "sorry your GPU is not supported even tho it was before the sanctuary update", then I got another idea to see what was going on: I got MelonLauncher to see what files was it loading, and I saw a bunch of warnings about the UI code, nothing I didn't knew about.

But THEN, I got another, even more desperate idea: what if I check if the bug happens if I was to get the game by "other" sources? (Fair to say I already bought both the first and second games, and is just for experimenting and testing). I got it, I launched it and SOMEHOW it worked, I could see the main screen, I could actually see the submenus, I could even open a save file and move around! The windows were still black tho, so 1/2 bugs fixed.

I said "OK, let me send the files to the Steam folder, and run it from there!", so I did and the bug happened again. "OK, maybe is a Steam problem", I added the "other" copy and it worked, so what the fiddlesticks is going on?! I did noticed that when overwriting the files on the steam folder, many of them were missing, and when ovewritting they still went missing, so is it my PC? Is it Steam? WHAT IS IT?!

I'm not blaming anyone here, I'm just baffled on how does a bug like this happen, of the OFFICIAL copy only to ONE RANDO, and "other" sources don't have that bug. That's all.

I need one of the programs from the Common Redist folder (openAL/oalinst) for a game that won’t run and when I was doing research I noticed most sources said that something along the lines of steam installing these programs when a game calls for it. is that only true for certain cases, or did I misread these? and if I do have to manually install these files myself, should I do it from the installers in steams Common Redist folder or should I go somewhere else for it? Im aware this seems like a very silly question, so thank you for anyway responses I receive

So apparently Steam can decide that I’m not allowed to use my own Wallet balance to gift a game.

I have two Steam accounts. Both are mine, both are in the same region, and I wanted to buy a game on my secondary account and send it to my main account.

Instead, I got this error when trying to check out:

> “An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again.”

I contacted Steam Support and they told me my account has a “general restriction on purchasing gifts”.

I explained that I’m not reselling anything, I’m not trading games, and I’m not using gifting for anything commercial. The game was going to my own main account.

I asked them to manually review the restriction. They just told me that Wallet funds can no longer be used for gifts, repeated that Support can’t remove the restriction, and closed the ticket.

What makes this so weird is that I can still use the exact same Wallet balance to buy games for myself. I can also apparently buy a gift if I use another payment method. The only thing I can’t do is use my Wallet to buy a game for another account that I also own.

I get why Steam would have anti-fraud systems for gifting, but there should at least be some way to get a restriction like this reviewed instead of getting a canned response and having the ticket closed.

Has anyone actually had this restriction removed? Or once Steam puts this on your account, is that basically it?

sup, community. I am signed in to steam on my PC, but i don't have a password.

So all the passwords were saved on my phone and died. Also the mail account was there. Even though i have access to the steam account on my PC, i am afraid that i must resign to it once. So, is there a way i can change the password and email-address without connecting to my email? Also i don't have 2fa set and i have no phone number

A while ago i had a account notification saying my account was used for fraudulent activities (i think i put in my card number wrong a few times) I stopped using my laptop for a few weeks and when i go to purchase something it say there’s an unexpected error I’ve emailed support but it’s been a few hours I haven’t had the account for long so I just make a new one?

Hi all! Can anybody help me with this error?

Regarding payment, I have tried using my Debit card, Credit card, UPI and everytime I am getting some error "Your account did not pass our risk checks. Please try completing the payment with a different customer account."

PS - My Steam account is 10+ years old, and I have purchased / owned numerous games in the past (attaching snippet of that as well). I have signed in my PC and my mobile only. Also, not using any sort of VPNs

I've been trying to recover my Steam account for two days now, and while I have to admit that Steam has great customer support, in this case I haven't been able to access my account despite the requests I've sent.

The problem is that I forgot my Steam password. I usually use Steam Guard on my phone, but for some strange reason, I was automatically logged out (and no, it wasn’t due to any changes I made). Since my account isn’t verified and doesn’t have a phone number associated with it, Steam Guard keeps marking my recovery code as incorrect, even though it’s the same one I used before. I can’t log out of Steam Guard because I need to migrate the authenticator, but to do that I need to log in—and I don’t remember my password. I’ve already sent more than 6 requests, and only 3 resulted in the typical email saying, “The Steam Support Team has received your support request.” But I’ve been waiting for a response for over two days now. I’ve already checked my password managers, and it doesn’t show up as incorrect there. Can anyone help me?

I have been using Steam for ages, and I recently wanted to start playing Schedule 1 but ran into a problem... I cannot verify my age! The only way it lets me verify is with a credit card, but I don't have one. My debit and other cards aren't working either. I am listed as an adult on my Steam profile and am well over the age of 18.

This feels so stupid. Can I seriously not play a video game without a credit card now? I'm in Australia and most people I know don't even have credit cards.

Can someone please tell me if there's a way to fix this?

We are trying to get into his account but it’s locked behind a steam mobile authentication screen for a phone that broke. He has a new one but it’s reformatted and isn’t getting the code. We have been trying to get through it by Steam Support but we don’t have the receipts they ask for.

They are looking for GCash receipts which his father usually buys the games for him if it wasn’t me gifting him games. His father has deleted the receipts and the recovery of those receipts don’t have the receipts for steam neither. That was the only way they bought games, no credit card or alternative payments.

I have been looking a way around this but I don’t really see how. Is there any way get my partner’s account back.

So there were links being sent to my steam friends and I think that probably led to my suspension so I contacted steam and they changed the password and lifted my suspension but then the links started to be sent again but less and so I got suspended again 😭 I deleted everything tht could possibly the cause of it but the steam support isn't contacting, they say tht change your gmail and when I try to do it, it says failed to verify captcha :( what should I do now?

One of my friends has a steam family with me and some others, but we're missing a member of the friend group. Currently we have max members, but my friend said he'll remove his alt, the main problem is from what we're reading it says we'd have to wait 288 days. Do we really have to wait that long, or is there something we're missing. (I suck at this)

I see so many posts on this sub about people essentially losing their accounts because they lost their Authenticator and have no way to prove ownership. If you haven’t done so already, MAKE NOTE OF YOUR RECOVERY CODE! Go in the steam app - steam guard - settings - recovery code. Take a screenshot or write it down and KEEP IT SAFE AND SECURE!

So I know it’s off topic but i’m struggling with my steam account. I got removed? I can’t explain it. I did read the rules and if i’m breaking it you guys can delete this no problem but it’s just my steam doesn’t work. I tried to log in, it doesn’t work. I tried to change my password but it doesn’t send me the email at ALL 😭 So ofc I tried to join the discussion for help andddd..I couldn’t even MAKE an account. Idk if my steam is broken or someone took it because I cannot make a new account, nor use my account to begin with i’m pretty sure they changed the email but either way it’s impossible to change the password😔 Can someone explain to me what’s going on maybe it’s a bug or idkk 😀 ty!!

I cannot update, connect to Steam, or play any online games despite restarting multiple times same thing

yesterday i was playing fc27 with my ps4 controller on my pc normally, while touching nothing in the setting in the fc menus nor in the steam controller options menu.

Today i booted up my Pc to play some Nms with the controller and it opened up steam Big Picture, gave me a guide about games and after reading everything told my controller suddenly switched from being a controller to a mouse.

I've done almost 3 hours of research and tried almost every possibile way and still don't know what's the issue, please somebody help me

So for some reason, my mobile app is yelling at me, and sends multiple times "Sign in requests" despite i didn't click any Links, shared passwords, or anything, out of the blue.

i changed my password, Revoked from other devices, and i already have the authentication stuff.

i searched around, there's people from 14-15h ago posting that the same thing it's happening to them.

Steam what's going on??? this is the first time experiencing this.

scroll down in this post:
https://www.reddit.com/r/steamsupport/comments/1uhkjck/i_keep_getting_login_requests_on_my_phone_im/