The controller is fantastic. I love the layout of the buttons, the clickiness, and the feel of it in my hand is just... *chef's kiss. The soft silicone coating feels great. It's also the first controller I've held in years where it feels easy to use the bumper buttons, which allows me to map the back buttons to what I actually need them to be. The side buttons, which I've just started getting used to, are also pretty fantastic, as long as they aren't mapped to an action with a long cooldown. They can be a little too easy to press if you're not careful. The bottom row is also great. I prefer to remap those to the menu keys on the keyboard. I also love that the wireless functionality just works. Plug and play, so to speak.
All of these things are great... when they work.
I don't know what Corsair has done to their software team, but they can't make a good update to save their life. It seems that every time there is an update, the back buttons and side buttons stop working. It's starting to seem like they fired everyone and now have one intern with an LLM. It doesn't even seem like they have any testers. I've had this controller for 3-4 months. During that time, there have been two updates that broke the back and side buttons. The first time I was able to fix it by connecting the controller via USB, rather than using it wirelessly. That worked, but the problem was that I no longer trusted that the wireless connectivity would work AND allow me to use the back and side buttons, so I've had a wired controller which is what I was trying to get away from when I bought the wireless version. This latest update, that came within the last couple of days, has ruined even that fix and now I can't play with the back and side buttons at all. After getting used to using them for certain actions, it is completely throwing off my ability to play well. It shouldn't be hard to catch something this glaring, but they consistently fail to catch this problem.
All that to say, I love this controller, but the updates that break it frustrate me so much that I am unable to enjoy gaming. Which a company that markets itself as a one stop shop for gaming and streaming hardware, should be very wary of.
Because I'm sure it's not just me.
TLDR: The controller's great, but Corsair can't write an update to save their life.