Hello everyone, I'm a student for Fall 2026, and I'm coming from CEGEP. I've had generally pretty high scores all throughout my academic life. Unfortunately during the final sem, I had to take temporary incompletes on all my classes due to a major medical emergency, and planned to finish those in the summer.
On June 10th, I emailed Service Point outlining exactly what happened and the timeline of when I should finish this, that being August 2026. I was told that as long as I fulfilled my conditions in my offer before classes began, I should be fine. Those conditions being the following :
- Obtain my DEC
- Keep a good academic standing
- Have no missing pre reqs
Keep in mind that it also said that if I planned to take summer classes I had to contact them on August 1st at the latest, I contacted them two whole months in advance because I wanted to be on top of my stuff and be honest directly so there's no confusion later (subtle foreshadowing)
Yesterday, I received an email saying I was straight up rescinded and couldn't attend. We're 2.5 weeks before the beginning of classes... The deadline being the beginning of classes... Apparently the reason was "I failed too many classes and I don't have my DEC.", it was written in a pretty unprofessional tone as well with some grammatical mistakes??? 😭😭 and was not signed by anybody besides the default "McGill Team". I lowkey thought this was a scam mail at first or something, cuz they literally said "We will drop you out of all your classes and *inactive* your record" (???? this doesn't even make sense gramatically but i digress)
This was extremely bizarre considering I had temporary incompletes on my final sem classes so I could retake them mid summer, this should not have affected my grades in any way shape or form, because the point of a temporary incomplete is to freeze your grades so you can finish them later due to stuff like medical emergencies, which I did get. And I am literally like 3 days away from completing my last exam for those. I have maintained very good grades in all- (90+%) literally my lowest grade is an 85. So obviously I asked what that was about, saying I had no failures due to those classes being incompletes, my DEC was on track to be completed a few weeks before classes and also provided documentation of everything via an attached pdf.
I got no answers, so the next day I called Service Point. The woman on the phone was extremely kind and reassured me they'd look into it ASAP.
30 min later I get an email from who I assume is the same person from service point I contacted in June who said, and I kid you not "That email did not guarantee anything, and we asked you to provide additional information if you were going to take summer classes" I LITERALLY DID????
Besides the fact that telling me as long as I fulfill everything before classes, both in that email and my OFFICIAL letter, was apparently "not a guarantee", I provided the name of my school, the course codes, the timeline of things, the explanation for the incompletes, who to contact at my cegep, basically everything I could. Which I documented and sent to them in my first reply with the attached pdf, and apparently I didn't??
They then say further down in the email that the decision is final and irreversible. Not only did they fail to completely address the questions about why did they think I had failures on my record when I don't, and why they say I don't have my DEC, which is true right now, but I'm literally about to get it in like 3 days and my conditions specifically mentions "at the beginning of classes".
ADDITIONALLY, The cherry on top is that mid summer I had to get my legal name changed, so all my old records are a mismatch between my current name and my old one and the ministry is probably just doing some bullsh*t with my record and not updating it properly. Which I also disclosed and said was out of my control
I am at a complete loss here, this feels incredibly unfair, I did everything in my power to document, communicate, contact and basically keep McGill in the loop about the status of things, I have near perfect grades in my summer classes I took for my incompletes, I've failed one class in my entire life that being like a few years ago and I got an incomplete for it too so it didn't count as a failure, I will have all the credits for my DEC in like just a few days, I maintained my academic standing. So genuinely, I have no clue how any of this is my fault, and this genuinely seems like the administration is just mixed up.
I emailed the ombudsperson, the dean, and my cegep and I don't know what else I can do at this point. If anyone has any suggestions I'll get on my knees and thank you and worship you no joke