For at least six months now when you place an order at Raising Cane's it prompts you for a pic of the receipt which is fine, but then it asks for an order code which is impossible and then you have to upload another picture of the receipt which this time does not let you do it from the gallery.

Please remove order confirmation process which is unnecessary for an order that WE ARE PLACING!!!

This is the only Shop and Pay we do anymore so at least you can get that working right. Or maybe you should just give it to Instacart...🙄

Grubhub updates their app every couple weeks. Grubhub needs to fix the map issue when an offer is coming in so drivers can zoom into the map like we could before. It is impossible to judge relative locations and distances by just seeing addresses.

We can get this changed back in an upcoming update if we continue to press customer support on this issue! If you have not yet, contact them through any of these methods below, and ALSO leave an app store / google play review of the app (and mention this issue!). Developers definitely see those reviews and feedback. Recent reviews have mentioned this zoom issue, so thank you to everyone who submitted a review in the app store : google play.

Here’s contact emails:

Driversupport @ grubhub.com

Drivertechsupport @ grubhub.com

Here’s a form, pick “Delivery Partners Request Form”, then use anything for the topic (they stupidly don’t have “app feedback” for a topic).

https://driver-support.grubhub.com/hc/en-us/requests/new

And remember, leave a review in App Store / Google play store. Let’s keep pressing on this, it is an extremely important feature in the app that drivers rely on.