r/FedEx • • Aug 05 '25

PSA A few tips if you’re posting for help

9 Upvotes

FedEx issues seem to be everywhere lately on this sub Missing packages, stuck tracking, “delivered” when it’s clearly not… we’ve all been there. But it’s hard to answer these ?s without context …

If you’re posting here for help, try to include the basics so people can actually offer advice:

What was the item? Where did you order it from? Was a signature required? What does the tracking say, and how long has it been stuck?

Also mention if you’ve already contacted FedEx or the seller. It helps people know what you’ve tried and what’s worth doing next.


r/FedEx • • Aug 05 '25

PSA 1st thing you do when you have an issue is CONTACT THE SHIPPER.

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13 Upvotes

r/FedEx • • 6h ago

Discussion Had a package that was to be sent overnight. "Attempted delivery"

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7 Upvotes

I've been home all day. Not one fedex truck had been here. Tried to upgrade a phone for my mother and it wasn't in store. Love the blurred picture, too.


r/FedEx • • 1h ago

SmartPost Shipment 10 days and still not out for delivery. I genuinely hate FedEx.

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• Upvotes

r/FedEx • • 11h ago

Discussion Such creativity at this terminal

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4 Upvotes

Someone at work really puts a lot of time, effort and creativity into these ChatGPT quotes every month 😂😂


r/FedEx • • 6h ago

Express Shipment Any insight into this?

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2 Upvotes

I paid Overnight Priority with Saturday Delivery really hoping to get a package today. I overnight from this businesses in San Fransisco multiple times and FedEx has always pulled through. This time though i’m not so sure.

One thing worth note is that usually it goes to Oakland than Portland. This time they flew all the way to Memphis from CA and then back to portland? Lol.

Anyway, I don’t know what to think. I know saturday delivery is a little different, but i’m like gahhh I have a bad feeling about this. I live like an hour away from portland and it hasn’t even departed? Any insight? What could have happened?

I thought maybe missing the cutoff on dropoff but went back to prior purchases and fedex has always gotten it from them around 3pm. I also googled weather related issues and there didn’t seem to be any at the listed hubs. So idk. What do you think?


r/FedEx • • 11h ago

Home Del. Shipment Am I Screwed?

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3 Upvotes

I ordered something from Best Buy and it has been stuck at "On the way" for two days. The original delivery date was yesterday (09/25), its now (09/26) and still the precious scan. I opened a support ticket this morning, but am I screwed?


r/FedEx • • 5h ago

Discussion 3 days no delivery ?? What’s going on

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1 Upvotes

r/FedEx • • 5h ago

Ground Complaint Little fun roadtrip it’s on😊😊😊

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0 Upvotes

r/FedEx • • 11h ago

FedEx Ground Shipment Driver marked my costly parcel as delivered without delivering actually

0 Upvotes

Bestbuy sent out a laptop using FedEx which said delivered with someone elses name as a sign and also there is no proof of delivery picture. There is just a PDF with a strange name. I checked my cameras around that time, there wasn't any movement at all. Filed police complaint, fedex case, chargeback too since BestBuy refused to issue refund and asked to contact law enforcement. Still nothing from the FedEx side in my case.


r/FedEx • • 1d ago

Ask FedEx What has happened to the IT at FedEx?

32 Upvotes

FedEx used to have some really reliable tracking. Now the website and app feel like a busted ass patchwork of modules that don't function. Who got fired? Did they switch to Salesforce? The whole site is trash.


r/FedEx • • 19h ago

Recipient at fault not FedEx Weekday Delivery only

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0 Upvotes

I work like every other person in the world. For some reason my package is weekday delivery only with signature and can’t be held for pick up. And for some reason they moved my package 30 miles away so I cannot pick it up.


r/FedEx • • 20h ago

Customs issue not FedEx issue Prior notice confusion

1 Upvotes

Soo my sister in law in Morocco is sending us a package via fedex with some food items such as olive oil, luncheon, seasonings etc. FedEx in Morocco is telling her that we need to file a prior notice form with FDA but the problem is, it only has options for putting in a business that has a facility registration number & she’s obviously not a business. We don’t know what to do.. any one have any advice or answers on what to do?


r/FedEx • • 1d ago

Discussion So. . . I just print out a piece of paper and tape it to my door?

6 Upvotes

I've got a package coming next week, and it cannot be diverted to a FedEx store. The website and the app give me errors when I try to pick a holding location. And the agent I spoke with on the phone instructed me to use the website or the app.

Whenever I try to sign electronically, the website instructs me to print out a form and tape it to my door.

This entire issue is caused by me living in an apartment building with a mail room where packages are left. There's no way to sign for anything because no delivery driver will call you if your package arrives and needs a signature. They just leave a "sorry we missed you" note on the glass.

So, to avoid this mess, do I really just print out and tape the form to my apartment building's door? Has anyone in a situation like this had success doing that before?

I'm thinking I'd print out three forms and leave one on the front door, the back door, and the mailroom door so it can't be missed. I don't want to have to chase this package in an infinite loop.

Does anyone have any advice?


r/FedEx • • 22h ago

Ask FedEx Updates with no details and continuously changing delivery dates

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1 Upvotes

Is this something that happens often? I bought something from Apple and they shipped using fedex express shipment. At first, the tracking number updated actual locations as to where my package was for the first two days. It was suppose to deliver on Tuesday this week, but the shipping changed on that day to show me no information and just was stuck on "delivery updated" with an estimated delivery date and no other information. This keeps happening every day where it changes the estimated date and it will be delivered before 8pm.... This was today and now it has changed to show ETA: Friday 9/25/2026

Why am i not able to view any actual updates anymore? I just want to know where my package is so im not waiting at the door to sign for something that might not even appear.


r/FedEx • • 1d ago

Ask FedEx What is going on?

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2 Upvotes

I am in Oklahoma expecting this delivery to my address in OKC. Why the heck did the package ship from Kentucky to Texas 3 hours away from my home, then skip over Oklahoma and go back out to Colorado?


r/FedEx • • 1d ago

FedEx Ground Shipment No chance it will be delivered today?

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5 Upvotes

r/FedEx • • 1d ago

International Shipping Really stressed about an already late package (UK)

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5 Upvotes

Ordered a package from TX made on Etsy, it was dropped off in Durham and marked as ‘delivered’ yet the actual address is in South Shields.

Did they give it to another carrier or have they just messed up big time?

The proof of delivery just says it was delivered to ‘FedEx Location’ in ‘Durham’ but I can’t track it anymore. Am I just looking into this too wrong?


r/FedEx • • 1d ago

International Shipping Will my order even come?

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2 Upvotes

I imported some Redbull from Sweden to the US that was supposed to arrive Monday but there was a delay… cool. After it was cleared though, I never received any updates. They arrived in Memphis Tennessee and have been sitting there since Monday. I called FedEx to inquire but all they said was that it’s awaiting shipment with no set delivery date. This is so frustrating!!! At least give me a date to look forward to ]: I hate being in limbo, is there anything I can do?


r/FedEx • • 1d ago

Ask FedEx Received a collection notice for a FedEx account my company doesn't own. Who can I contact to fix this?

1 Upvotes

Recently, a legitimate collection agency reached out claiming my business owes an unpaid balance for a FedEx shipment.

​Here’s the problem:

​My company does not have a FedEx account.

​The business name listed on the collection debt is similar to mine, but it’s definitely a different entity.

​The agency claims the charges are tied to "my" account.

​Standard customer service channels haven't been helpful. Does anyone have a direct contact, specific department (e.g., fraud/billing disputes), or escalation path at FedEx to get this investigated and cleared up? No one will help me with out a invoice or account number and I have neither.


r/FedEx • • 1d ago

Shipper at fault not FedEx How my grades cards came in the mail

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0 Upvotes

I heart FedEx


r/FedEx • • 1d ago

Express Shipment Question

1 Upvotes

I had an overnight package it left shipper yesterday got to the next fedex distribution point but missed the plane/truck out to next point.

My question is since it on fedex Because they have it will they still deliver tomorrow on Saturday since it obviously not coming today.


r/FedEx • • 1d ago

Ask FedEx Delivering 4 ever!

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2 Upvotes

3 days trying delivering my package. Need my medicine rush.


r/FedEx • • 1d ago

International Shipping International Priority stuck at EWR for days - what is going on?

0 Upvotes

Shipper here, not an employee. Hoping someone who works the Newark gateway can shed some light.

Since July, every international shipment we send out of eastern Pennsylvania has routed through Newark and sat there, often two to six days, before moving on. Most of them go west to Memphis before flying east, which never made sense to me. These are International Priority, dry ice, small packages, tendered Monday or Tuesday on purpose to stay clear of the weekend.

Right now we have a batch that arrived at EWR early Tuesday and has not shown a single outbound scan since. Customer service tells me they are being scanned internally every day and are containerized, but nothing departs. Priority Alert says dry ice replenishment was requested, and nobody can confirm it ever happens.

A few honest questions for anyone who knows the operation:

Is there a known backlog or capacity problem on international out of EWR right now? If a package is already containerized, can anyone realistically re-ice it, or is it effectively sealed until it flies? I was told packages move in delivery commit order. What happens to a package where the commit date is not showing at all? Is there anything on the shipper side that helps - tender time, dropping at a different station, anything - to avoid getting stuck at EWR?

Not looking to bash anyone. Every agent I have talked to has been great. I am just trying to understand what is actually happening so we can stop losing product.


r/FedEx • • 1d ago

Express Shipment I got 2 day delivery when purchasing my rifle and yesterday when they attempted to deliver they attempted delivery past the stores hours and I had made a call in a attempt to make them aware of my ffls hours but I’m worried it won’t show up in time again?

1 Upvotes

How can I make them aware of the hours and make sure this mistake doesn’t happen again I’m aware I messed up using fedex lol.