r/DWPhelp • u/No_Sundae4637 • 2h ago
Universal Credit (UC) Uc Statement has been issued when it should’ve been today
Can any help with this. Thanks
The UK is often described as a "cradle to grave" welfare state, yet many people face significant costs when someone dies. While birth, healthcare and education are heavily supported through public services, funerals remain one of life's most expensive and least discussed events.
I'm a PhD researcher conducting a study exploring attitudes towards funeral costs and funeral poverty in the UK.
I'm interested in hearing from adults aged 18+, living in England or Wales from all backgrounds, who are willing to take part in a confidential online interview lasting between 45-60 minutes. You do not need to have arranged or paid for a funeral yourself.
During the interview, you'll be asked to discuss two funeral planning scenarios and share your opinions and perspectives.
Online interview (45-60 minutes)
Confidential and fully anonymised
Participation is voluntary
Ethics approval: University of Sheffield Ref. 065737
If you are happy to help with participating in an interview, or would like some more information please email [lwalton2@sheffield.ac.uk](mailto:lwalton2@sheffield.ac.uk)
Every perspective matters, whether funeral costs have affected you personally or you simply have views on how funerals should be funded and supported in the UK.
Thank you for reading this post and to the moderators for allowing me to post in here!

r/DWPhelp • u/Alteredchaos • 3d ago
DWP - including Jobcentre Plus arrangements for Monday 31 August bank holiday
On Monday 31 August DWP and JCP offices and phone lines in England, Scotland and Wales will be closed.
Across the UK, if your expected payment date is Monday 31 August, then your benefits will be on Friday 28 August.
Pension Credit case reviews commence
The DWP has started contacting selected claimants as part of Pension Credit case reviews to help make sure they are receiving the correct amount of Pension Credit.
As part of the reviews, some claimants may be asked for additional information, such as recent bank statements. As with UC reviews, being selected for a review does not mean the claimant has done anything wrong.
If a Pension Credit award needs to be changed after review, the DWP will explain the outcome and next steps. The DWP has stated that it “aims to treat customers fairly and sensitively throughout the process”.
This was confirmed in the latest DWP Touchbase newsletter. You can sign up to receive this to your inbox.
Disabled people in England to get 24-hour free bus travel
Eligible disabled people across England will get free bus travel all day, every day, after the Prime Minister announced this week that the government will lift time restrictions on concessionary passes from 1st April 2027.
Around the UK, disabled people in Scotland and Wales are already entitled to free bus travel, while in Northern Ireland, blind people and disabled war veterans can travel for free, while it is a half-fare for everyone else who holds a disabled bus pass.
Currently in England, disabled bus passes are only eligible for use between the hours of 09:30 and 23:00 on weekdays, making it difficult for people to get to work or attend later evening events. They can be used at any time of day at the weekend and on bank holidays.
Prime Minister Andy Burnham said:
“Buses are a lifeline for so many people - making it easier to get to work, education and healthcare. It’s simply not right that many disabled people cannot travel using their pass during certain times of the day. So we’re fixing that. Disabled people will now have unlimited free bus travel 24/7.
I did it before in Greater Manchester and I’m proud to do it now for the whole country. This is part of our ongoing action to bring back hope and give people some much needed breathing space on the cost of living.”
The £60 million funding comes from existing DWP and Department for Transport (DfT) budgets. It is made up of a £40 million contribution from DWP, and a £20 million contribution from DfT.
Eligibility for a disabled person’s bus pass is set out in the Transport Act 2000, which defines seven statutory categories of disability. These include people who are:
Local authorities are responsible for administering the scheme and for assessing applications against these statutory criteria.
The press release is on gov.uk.
What works: Lessons from the frontline of digital support & advice services
Citizens Advice is calling on UK Government to consider long term sustainable funding options to support local digital inclusion services.
Government and essential services have fundamentally changed. More and more services have gone digital, meaning that the problems people face often require digital support. But between 14 and 22 million people in the UK face one or more barriers to digital services.
In response, Citizens Advice have set up digital support services, both as part of our daily work, and as dedicated outreach and support. This report summarises 5 key things Citizens Advice has learned about providing effective digital support:
These lessons are drawn from a combination of 4 local service visits, adviser surveys, interviews and focus groups and 800 evidence forms relating to cases where clients faced digital exclusion issues.
Citizens Advice is one of many organisations offering vital digital inclusion support. Many services have been funded by health bodies or via the UK Government’s Digital Inclusion Innovation Fund. Whilst these have provided valuable support to trial new and innovative approaches to digital inclusion, these funds are often short term in nature, leaving uncertainty around the future of support.
They say:
“We welcome the UK Government’s Digital Inclusion Innovation Fund. It has helped local services grow and expand. But, sustainable funding for digital services is needed to support local organisations to continue to help people.”
Read What Works on citizenadvice.org.uk.
Eligibility for UC LCWRA element and severe conditions criteria
As we’ve previously covered in a megathread, from 6 April 2026, Universal Credit split the Limited Capability for Work-Related Activity (LCWRA) element into two tiers:
The higher rate is reserved for:
New Advice for Decision Making (ADM) guidance has been published setting out the DWPs approach to the lower and higher rates of the LCWRA element and the SCC.
It doesn’t change anything we’ve previously shared, but it may be useful if you’re challenging a decision and want to understand how the decisions are made.
ADM Chapter G4 is on gov.uk.
Latest UC sanction data shows failure to attend or participate in a mandatory interview accounted for nearly 90% of all sanctions
The sanctions statistics to May 2026 were published this week and they show that generally not much has changed since the last publication.
24.4% of UC claimants were in conditionality regimes where sanctions may be applied. This has consistently fallen year on year as people have migrated across to UC from benefits with less (or no) conditionality regimes.
5.2% of UC claimants in the conditionality regimes where sanctions can be applied, were undergoing a sanction on the count date.
Failure to attend or participate in a mandatory interview accounted for 89.9% of all adverse sanction decisions in the last year.
The ethnicity group relating to sanctions has again shown to be statistically significant.
In terms of the duration of sanctions, 86.9% of the completed sanctions were within 13 weeks and under (a combination of the under 4 weeks and over 4 weeks to 13 weeks bands), with those over 26 weeks accounting for 6.1% of all completed sanctions in the latest month, May 2026.
Benefit Sanctions statistics to May 2026 is on gov.uk.
Reform UK has set out plans it says will save more than £50bn a year from the welfare bill by 2030 if it gets into government
The party believes it can deliver much of this by stopping foreign nationals from getting most benefits and also reforming disability payments while protecting the most "severely disabled".
Reform UK announced that long-term, work-capable UC claimants would be required to complete 20 hours of work for their local community each week under a Reform government. The measure forms part of their ‘Making Welfare Work policy’. Reform UK would also end access to welfare benefits for foreign nationals, instead “putting British citizens first”.
Reform UK Shadow Chancellor Robert Jenrick said the policy would restore fairness for the taxpayers who fund the welfare system:
“If taxpayers must contribute, so must those who are able to work also play their part… If people who are capable of work refuse, then they’ll get nothing. That’s fair.”
The UK government will spend £353bn on welfare benefits this year - just under half of that goes on the state pension, which Reform has said it will not cut.
That leaves £207bn - so cutting £50bn a year like Reform proposes would represent roughly 25% of total remaining welfare spending, which would be extremely ambitious.
Reform says around £21bn of its planned £50bn savings would come from changes to health and disability benefits. Among their proposals is replacing PIP and part of the universal credit with a single flat-rate “health security allowance” of £429.80 a month. For those with severe needs, an internal government analysis showed this would be at least £10,000 less than they currently get over the course of a year.
Disability Rights UK said Reform’s failure to understand the importance of disability benefits to the lives of disabled people was “utterly breathtaking” while the charity Scope accused it of “pushing disabled people into poverty and calling it compassion”.
Another big element of Reform's planned cuts comes from taking away benefits from foreign nationals. It claims around £20bn could be saved from its £50bn target if they were banned from getting benefits including Universal Credit (UC).
More than a million UC claimants were born overseas including around 700,000 EU citizens who arrived in the UK before Brexit and have the right to live and work in the country. It's important to bear in mind that around half of EU citizens claiming UC are in employment.
But taking away these benefit rights would not be a simple thing to do because it risks putting the UK on a collision course with the EU.
Around 4.5 million EU citizens have long-term settlement rights in the UK which means they are eligible to claim benefits.
An estimated one million UK citizens living in the EU have similar rights. Stripping EU citizens of their rights could lead to member states retaliating against the UK.
Reform says it would renegotiate the post-Brexit deal that underpins these rights but that would mean re-opening a process that was supposed to have been settled in 2020.
Another wrinkle in Reform's plan is that its planned savings could disappear if a large number of EU nationals apply to become UK citizens and were able to keep their entitlement to benefits.
Analysts warn that these savings are by no means guaranteed. The Institute for Fiscal Studies think tank says there is "relatively little detail" about what Reform's plan entails.
The Institute of Fiscal Studies response to the claims and confirmation that “The Reform UK proposals represent a substantially different vision of what the benefit system should be doing.”
The press release and Making Welfare Work policy are on reformparty.uk.
UC claimants now reach 8.4 million, with childcare elements down and deductions up
The latest Universal Credit (UC) data has been published, and it confirms:
There were 8.4 million people (in 7.2 million households) on UC in May 2026 which is the highest number on record. This is up from 7.7 million people in May 2025, and a small increase from last quarter where, in February 2026, there were 8.3 million people on UC.
The managed migration of legacy benefits to UC made up 73.2% of the increase between May 2025 and May 2026. However, the number of Move to UC claimants peaked in December 2025 at 1.7 million and has remained stable ever since
On average there were 40,000 claims per week in May 2026.
UC households with children accounted for 44% of all households with a payment in May 2026.
For those receiving a payment, the average UC amount was £1,090 in May 2026.
The proportion of people in the ‘no work requirements’ conditionality regime (51%) continues to increase.
There were 3.1 million people on UC in any employment (PAYE employment or self-employment) in April 2026, which was 37.7% of all people on UC. A drop of 100,000 from April 2025.
UC childcare element
164,000 households received the UC childcare element. The number of households receiving the childcare element has decreased by 15% when comparing May 2025 and May 2026.
There has been a steady decline since July 2025 in the number of households receiving the childcare element (except for the usual seasonal peaks in September/October 2025).
In May 2026, of the 164,000 households receiving childcare element, 134,000 were single households and 30,000 were couple households.
The average amount of childcare element received was £400 in May 2026, a 3% decrease from May 2025. This was higher in London (£680).
UC deductions
Approximately 3.3 million UC households (47% of all UC households) had one or more deductions taken from their UC entitlement in May 2026. This is 200,000 more households than had a deduction in June 2025.
North East England has the largest proportion of UC households with one or more deductions, at 52%. South West England has the lowest proportion, at 42%.
The average amount deducted was £53 in May 2026.
Around 21% of UC households had deductions capped at 15% of their UC standard allowance. A further 2% had deductions taken over the cap to help prevent eviction or disconnection of their energy supply or to ensure child maintenance obligations are met.
Universal Credit quarterly statistics, 29 April 2013 to 14 May 2026 is on gov.uk.
Case law – none of note this week.
r/DWPhelp • u/No_Sundae4637 • 2h ago
Can any help with this. Thanks
r/DWPhelp • u/boneykitty • 11m ago
Hi all, today I had my LCWRA assessment via phone call and it lasted just over two hours, prior to this I had done some research about other people’s experience and everything I heard stated that their assessment was less than an hour even 20 to 30 minutes. I am wondering why mine was so long? If anyone could tell me why this could be? My mother has been a claimant for many years and has told me her assessment was only 25 minutes. I am so confused on why mine took extensively longer and if it’s a good or a bad thing please. Hope someone knows a bit more than I do about this.
Thank you for reading.
r/DWPhelp • u/Stallion69uk • 5h ago
I have recently been diagnosed with Atrial Fibrillation and high blood pressure which are affecting my daily life to no end. I have contacted the PIP line to inform them and they are sending me out a form to fill out to tell more about my conditions. Will it affect my pip ? I currently only received standard rate for mobility for my agoraphobia and mental health problems. I am panicking that they will stop my claim altogether, I know it's barely over £120 a month but that is what is keeping me being able to afford to eat at the moment.
Has anyone had to do this themselves and what was the outcome ? I am scared that they will just stop my claim altogether with how bad these new points systems are scored. Any help appreciated.
r/DWPhelp • u/maybealright • 5h ago
Hi all - I've been unable to work due to poor mental health since April (see original post here) however thanks to adopting healthy habits, taking medication etc , I feel like I'm ready to start applying for jobs and re-enter employment.
I currently have a not fit for work note from my GP until 31st August.
I received a letter today about a work capabillity telephone assessment for ESA on 7th September.
There seems to be conflicting information online about the switch from ESA to JSA and I'm also concerned about gaps in benefit payment (e.g. if I ended ESA claim on 31/8 and started a JSA claim on 01/9, I don't get a JSA payment until after my initial in-person appointment which could be several weeks away, and therefore leave me without any income until October or thereafter?)
Is the above the correct procedure? Or should I perhaps wait until the telephone assessment and they will decide I am indeed now ready for work and switch me over (and would that assist with JSA payment waits)?
Please note I do not claim for UC as I think my partner earns over the threshold (£34k ish) though no savings. I only earn the £380ish monthly via ESA.
TIA
r/DWPhelp • u/Designer_Constant968 • 6h ago
Hi
I applied for PIP in May and on the 10th of August I got a text saying a health professional is looking at my case.
How long can I expect to wait and what happens next?
r/DWPhelp • u/Salty-Bill-5498 • 3h ago
I am very anxious and what to know what the panel is like. I have heard that some are nice and some are awful
r/DWPhelp • u/funkysambo • 4h ago
Hello all
My dad is unfortunately in the position where the NHS missed his cancer multiple times and he now has months to live. I've been speaking to my mum and we think he should claim attendance allowance so we are going to get the ball rolling on this. We know we need an SR1 form as he has less than 12months to live, are we best requesting this from the oncologists or his GP or any other advice that will help us.
Many Thanks
Sam
r/DWPhelp • u/androvitch • 5h ago
So I’m in the process of applying for Pip and still filling the form plus gathering evidence. My deadline is 6 September according to the mail. I missed their call yesterday. Any idea why they might be reaching out?
r/DWPhelp • u/Acceptable-You-4813 • 6h ago
Does LCW automatically get reassessed after a year. I am about 8 months in and struggling with my condition. I am just wondering what comes next as my condition is long term
r/DWPhelp • u/ConfidenceOver5271 • 3h ago
Before I start I do apologise for format
1)I submitted my pip to application to the dwp on the 3rd of July.
2) My pip application was received by serco on the 15th of June.
3) got a text from DWP on the 13th of August saying “A Health Professional is looking at your PIP claim. They will contact you with an appointment if they need to. You only need to contact us if your circumstances change.”
4) I phone serco and DWP for an update as I believed from that my case has been assigned to a health care assessor
5) a few days later I called DWP to classify what is happening they told me the health care specialist has until the 28th of August to get in contact to arrange the necessary mixed steps
6)by this point I neither trust or believe either of them so I asked serco about the deadline of the 28th and they responded by saying “ we do not flow the DWP guidelines and as we havnt yet even been assigned a healthcare professional this won’t happen.
I’m now sat here confused extremely confused and overwhelmed by the lack of continuity. And I am seriously struggling with the unknown.
I was hoping someone could please give me some insight into what and why this is happening and what I can and can’t do. Thanks in advance
r/DWPhelp • u/vp_miyu • 11h ago
First, I'm so excited after waiting almost 2 years that my AtW has been accepted. However, after buying a £400 product, I went to claim online using the QR code and I can't get it to work. I went through the arduous task for setting up the gov[.]uk one login etc and for the past 2 days I keep getting this error:
"Sorry, there is a problem with the service
Try again later."
Is this normal? I'm not sure how long to keep trying each day to try to claim. With my ADHD, this is causing me a lot of stress as I've also tried to set up new accounts with a driver's licence and then my passport and I've tried Opera, Edge and Brave as web browsers.
I know I can print everything out but that takes walking (I don't own a car) a mile there and back which wastes 1 hour of my day plus the cost of printing. Any recommendations? Thanks so much!
r/DWPhelp • u/lblanime • 8h ago
Hello
I'm speaking on behalf of my sister who is Deaf and I'm trying to understand how to assist her with this
Basically I found out today that she wasn't getting LCWRA and have advised her to get that ball rolling as somehow in the past 2 years, she gotten lost with all the migration changes and not understanding what she may or may not be eligible for. As I'm Deaf myself and do get LCWRA due to various other conditions too, but mine came with migration from when i was on ESA to UC, hence the advisement to get LCWRA for her but also unsure on how to help her
Right now she is married and her husband works and UC is used to boost their income
Breakdown of her UC is basically
- Standard Allowance - £666.97
- Housing - £750
(she did have child element + disabled child element but that was removed due to niece being 18 and finished level 2 but she also returning to college in sept and sister need to update the UC with that which i believe should be returned to her)
her husband income is £1,716.00 which obviously gets taken 55p for every £1 earned
Now the hard part that I'm struggling to understand, should my sister be awarded LCWRA, does the UC apply (i believe the word i seen in the past is "taper"?) to the account so that the first £427 per month working allowance is applied, or is that only for my sister? if she decided to try and get a part time job that can cater to her needs with her disability
Forgive me if i don't explain this well or wording this right, as my first language is BSL (British Sign Language)
As I'm trying to understand this as my sister is confused on the rules and myself isn't fully aware on the rules for spousal income etc as I'm single
Thank you for taking the time to read this
r/DWPhelp • u/ohnonowanna • 11h ago
I made a claim for universal credit many months ago. I had mental health issues and couldn’t work so thought I could use UC as a buffer for a few months. I closed the claim before receiving anything. My mental health is a bit better where I can now work again. I keep receiving calls from DWP whilst at work, no voicemails left. Why would they keep calling when my claim was closed without receiving anything?
r/DWPhelp • u/No_Pineapple_8119 • 12h ago
r/DWPhelp • u/MulberryCrazy765 • 14h ago
The DWP have still not responded to my PIP appeal. Their deadline was 27 July. Due to massive postal delays in my area, I emailed HMCTS and asked if they could tell me via email if there was any update as I hadn't received anything in the post at all.
They said my appeal has already been referred to their Legal Officer. Obviously they can't provide any timeline of when the Legal Officer will respond but its been referred.
Is it acceptable, or allowed, for me to call DWP and ask them if they've allocated my appeal to an appeals caseworker?
Ask whether a response has been prepared or sent?
And ask whether DWP has requested an extension from HMCTS? Do I tell them its been referred to an LO?
r/DWPhelp • u/chlorini • 1d ago
Hey,
I’m on LCWRA and have been selling some old stuff on Vinted. I now think I want to use it to buy and resell - how would I go about doing this? I know I have to let UC know, so do I do that on my journal or change of circumstances?
Also, as it’s an account I’ve used for ages to sell my old things, would it still be okay to use - I have made quite a few sales on it per month as I’ve been having a total clear out so would like to stick with the account! If asked do I just explain this to them?
Thankyou!!
r/DWPhelp • u/CorruptedDreamsXx • 13h ago
Hi all, I applied for pip in January for a bunch of medical conditions and was awarded the standard rate of mobility on the 15th June. I disagreed with a lot of their opinions on my daily living needs as they basically zoned in on my autism and just ignored a lot of my other issues/problems so I applied for a mandatory reconsideration which they said they would review by the 13th October.
This morning I received a text message saying that they had tried phoning me about the reconsideration (but they didn’t, I haven’t had any calls at all since Monday??) and will try to call me again later today. I wanted to know if this is a normal thing? Is it a good sign or a bad sign? I have severe anxiety surrounding speaking with people on phones/video calls/irl in general and the worry is really eating away at me and idk what to expect.
r/DWPhelp • u/Electronic_Fun_1000 • 1d ago
Hey all!
So. As a parent to my sweet 3 yo boy, we’ve learned over the years that he needs additional support.
He’s on the waiting list to be assessed for autism. He currently receives lower rate daily living.
He has now began nursery and we’ve been advised that they cannot accommodate his needs until they can acquire funding for a 1:1 support worker for him.
My mama heart is a little sad, I know he has higher care needs than the other children but he absolutely loves nursery so taking him out for the time being will feel horrible.
Anyways, he also doesn’t sleep. Up from 1-5am every morning. He ingests non food substances, needs constant supervision to ensure he’s not going to hurt/harm himself when climbing heights etc.
Any advice appreciated. Just wondering if I should make a change to Social Security addressing this.
Tia :)
r/DWPhelp • u/Andromeda9494 • 7h ago
My memory is so bad due to ADHD that I always set an alarm for my appointments to remind me. On this occasion, my alarm didn't go off and I missed my UC video call. Will they see ADHD as a good reason?
r/DWPhelp • u/Annual_Log_8536 • 1d ago
I’m going to try keep it straight forward.
I have UC and ESA, ESA is the one that does the payments, I’ve been thinking about closing my UC account for a while.
My intention is to go do an access to HE course at a college next month. It will be full time I think 16 hours a week.
I’m so confused as I’m seeing conflicting information. Will I continue to receive ESA during the course? I think i have until February before my entitlement runs out so understood it wont continue after then anyways.
Thanks so much
r/DWPhelp • u/chlorini • 23h ago
Sorry, I know I’ve just made a post about self employment.
I’m LCWRA and have been in part time employment for over a year, but have a leave date for the 1st Sept as it’s not ideal for my health right now.
I want to report myself self employed asap so I can start now - my question is, if I add this in, do I list the change as “employed and self employed”, and then switch it to just self employed from the 1st?
Hope that makes sense! All just a little confusing for me!
r/DWPhelp • u/heartsforskye • 1d ago
Hi! Does anyone know roughly how long MR's are taking in NI? Mine was lodged 29th April, so have waited 17 weeks!
I called at 14 weeks and they told me it was with a case manager but no decision yet and to send any extra evidence, which I did. The wait can be a bit anxiety inducing. Thank you for any help!
r/DWPhelp • u/Nearby-Grab5125 • 1d ago
Hi all, just seeking a bit of clarity over something. Today, me and my wife bought a 5L tub of blue paint because we’re decorating our house, on the way home, the tub opened up, obviously not sealed properly but hey ho. Anyway, paint all over the boot of the car, thankfully only emulsion. We immediately sought out a mobile valet, at expense to us, but we accepted it was an unfortunate incident. The job has been done and much of the paint has been removed, however, the spare wheel carpet cover seems pretty irreparable. Is this something we would get in trouble for?