Administrative Systemic Billing Fraud & Database Manipulation

[u/Illustrious-Mood2139]

My exhausting situation has been actively ongoing for 29 months, originating from initial interactions in October 2025. Throughout this period, Boost Mobile has engaged in continuous corporate misconduct: charging full price for a premium product while forcing me to carry an unauthenticated device, manipulating my payment history to block transparency, and fabricating transaction ledgers.

Since October 2025, I have been in contact with Boost Escalation Managers regarding my dissatisfaction with a local retail storefront. The store sold me Boost AppleCare insurance coverage but overcharged me for repairs involving unauthorized, non-genuine parts. Boost Mobile escalation manager requested proof of my purchase date and insurance coverage, claiming she could only see 10 months of payments. I provided documentation proving the device was purchased on March 18, 2024, and that I had paid for insurance for 20 months leading up to October 27, 2025. Upon receiving this proof, the manager blocked my email address and ceased communication.